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“Decent size & clean rooms, helpful staff”

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Best Western Zebra Motel
Ranked #12 of 40 Hotels in Coffs Harbour
Reviewed 26 April 2010

Rooms are clean & of a decent size, with airy & clean bathroom. Very comfortable beds. Helpful & friendly staff. Located just off the main highway with numerous motels closeby. Less than 10 minutes walk to Woolworths supermarket & restaurants in Park Ave. Less than 10 minutes drive to the main jetty & marina.

  • Stayed: April 2010, travelled solo
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3  Thank Humouresque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner at Best Western Zebra Motel, responded to this reviewResponded 9 July 2010

Thank you for writing a review on our motel. Our location does make us very popular with the main town center within walking distance and the famous jetty beach just 5 minutes drive away.

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193 - 199 of 200 reviews

Reviewed 4 January 2010

Room 2 had obviously not been refurbished and we paid $200 for the night (!). Worst place we have stayed at for that rate. Food was teribble, Oysters were more like Road Kill Patrick!!VERY DISAPOINTED AND BIG THUMBS DOWN!!!

  • Stayed: December 2009, travelled with family
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3  Thank LACW_Kitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner / Manager at Best Western Zebra Motel, responded to this reviewResponded 10 February 2010

We do offer our sincere apologies for not meeting your standards. We do try to keep all our guests and their families happy. However we would like to inform you that our rooms are currently being renovated. We are trying to give a modern look to the room but only a certain nu,ber of rooms can be done up at any given time.
Please do not let your experience with us deter you from staying at any other Best Western motel as all motels are owned independently.

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Reviewed 23 October 2009

We frequently travel to Coffs Harbour and after reading the reviews was expecting great things. The highlight is definitely the friendly welcoming staff. Unfortunately their internet was not working, but we were not advised of this at check in, nor were we given milk, had to ask about both. The sign out front says free broadband, however the compendium says there is a fee for the internet, when it is available?? The room was clean and has had a soft refurbishment, however the bathroom and the bed covers desperately need a makeover. They appear to self launder their sheets as they were unironed and thin, I personally like starched sheets and knowing they have been professionally serviced. The location was fantastic, easy walking distance to Woolworths and places to eat and the palms shopping centre. We were looking forward to trying the restaurant but it is closed on Sundays. The pictures on Wotif did not match the room we got which was a Superior 3 bed room, which can be misleading. If you don't mind outdated then I would recommend to stay here, unless of course you need the internet. The staff were helpful and friendly which kind of makes up for what it lacks, however we won't stay again, mostly because I like modern furnishings and internet connection.

  • Stayed: October 2009, travelled with family
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2  Thank iamsuey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner / Manager at Best Western Zebra Motel, responded to this reviewResponded 10 February 2010

We thank you for taking time to review our establishment. It helps us to keep track of things that we need to work on to maintain our standards. We are in the process of renovating some rooms and trying to give it a new look. Hopefully the guests like it.

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Reviewed 28 September 2009

Driving up north we decided Coffs Harbour is good place to stop and Zebra looked better than its neighbors. It is like so many motels in Australia (and many more in the USA...), but cleaner than average on that price category.
Service was very friendly and flexible as we had to leave very early next morning.
Restaurant has some very interesting specialities, really worth tasting something else. Also wines had some nice surprises.

  • Stayed: September 2009, travelled as a couple
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1  Thank ettelbruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2009

My husband & I stopped at this motel for 2 nights in January and had an excellent stay. The room was a good size, quiet and clean. The staff were extremely welcoming and the motel had a nice relaxed atmosphere. In regards to location, the motel is close to the town centre and only a short drive to the beaches along the main highway.

We ate in the restaurant one night and the food was a good standard and was excellent value for money. I would definitely recommend this motel.

  • Stayed: January 2009, travelled with family
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1  Thank Reviewer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner / Manager at Best Western Zebra Motel, responded to this reviewResponded 10 February 2010

We thank you for taking time to submit a review for our property. It really boosts the staff morale. Thanks again.

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Reviewed 23 July 2008

I Stayed at the Zebra as part of a large golfing trip and noticed quite a difference between the standard between rooms. Obviously they are going through a renovation period which they need. The bar and restaurant in the motel is a good idea and needs a decor make over if they want to charge the prices they do. The owner wasnt very honest with the bulk restaurant deal for our group so some of us ate down the road at coffs harbour hotel which was magnificent. It was a clean and neat place to stay and convenient for a short stay. Management were friendly and helpful, a good short stop over venue.

  • Stayed: May 2008
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2  Thank bjwright100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner / Manager at Best Western Zebra Motel, responded to this reviewResponded 10 February 2010

We would like to thank the guest for taking the time to review our motel. We do get lots of groups who come to Coffs Coast for sporting events. In most cases group rates are requested and some cases the cheapest rate possible. If the team leader fails to tell his/her group what their entitled to , than the manager gets to cop the bad rap. We do try to give our guest the highest service possible but sometimes that job is made hard due to someone else's error.

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Reviewed 29 August 2007

This hotel like many in Australia is fairly old but this one was spotlessly clean and well maintained. The difference to us was the staff. From the smiling receptionist to the greeting by their pet dog. Free maps and directions for site seeing were all provided as if we were long lost friends. The Bar was well stocked with boutique wines, try their local Brandy Creme. The staff found time to talk to us and made us feel like we were part of the family. This is a family run Motel. The main highlight was the Zulu's Restaurant, decorated in African theme, had the most delicious meal ever and good serve as well. We will return and recommend the Motel to all.

  • Stayed: March 2007, travelled with family
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6  Thank Charles88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZebraMotel, Owner / Manager at Best Western Zebra Motel, responded to this reviewResponded 10 February 2010

We thank you for submitting your review. It really helps our staff morale and keeps the good work going. Thanks again from Zulus Restaurant staff.

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Additional Information about Best Western Zebra Motel

Address: 27 Grafton St, Coffs Harbour, New South Wales 2450, Australia (Formerly BEST WESTERN Zebra Motel)
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #12 of 40 Hotels in Coffs Harbour
Price Range: £76 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Zebra Motel 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to the Best Western Zebra Motel. The motel has recently changed ownership with a new and invigorated team running this classic Coffs Harbour establishment. With recently renovated rooms, free wifi and on site restaurant is a great choice for those travelling through for work or play. Our motel is conveniently located a short stroll to the CBD along the side of the Pacific Highway. Come and see our friendly staff for one of the most homely and warming experiences you could ever have. ... more   less 
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Also Known As:
Best Western Coffs Harbour
Coffs Harbour Best Western

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