Great Location. The Spa Bures accomodation are fantastic . Very good meals breakfast is excellent as is the service. The beach is beautiful and clean. A nice retreat to recharge the batteries. We love the place.More
Great Location. The Spa Bures accomodation are fantastic . Very good meals breakfast is excellent as is the service. The beach is beautiful and clean. A nice retreat to recharge the batteries. We love the place.MoreShow less
Thank you for taking the time in leaving us with some lovely feedback... nothing pleases me more to read about my guests having a memorable time whilst recharging the batteries! I will be sure to pass your comments onto our staff regarding your stay and the great service you received whilst enjoying your lovely breakfast
We look forward to welcoming you back when you next decide to holiday!
We stayed here on a trip upto central Queensland to break up the drive from NSW. We arrived on a thursday into a Spa Bure and it was just gorgeous. Beautiful room, staff at front Desk were really nice and the gentlemen in the Casey's Bar on the Thursday evening was just lovely. We decided to break up the trip on the way home as well and come back the Sunday night. Did this but checked into a Studio room and it was on the other side of the resort and the room it was connected too you could hear all the piping from the showers etc. So for the extra bit of money we wish we got a Spa Bure again but we know now for next time. Location fantastic and buffet breakfast was also great. Can't wait to return :)
Well thankyou for your glowing review!
I am so pleased to hear that you thoroughly enjoyed your stay here at our lovely piece of paradise "Aanuka" I will be sure to pass your comments onto our staff!
We look forward to welcoming you back in the near future!
We were in need of a short, last minute holiday in the style of our trip earlier this year to Vanuatu. This place did it perfectly. Relaxing, friendly staff, great location on the beach and plenty of sun. The room was very clean, quiet and sunny. Yes it does need an update but if you don't need totally modern furniture and you really just want a clean place to stay and a comfortable bed ideal for families then this place is for you. We wanted a relaxing tropical style holiday and we got exactly that. We will most definitely be back.
Thankyou so much for your lovely comments you have left with us! I am so happy that you had a relaxing “tropical style” getaway, as that is just exactly what it feels like here at “Aanuka” with our lush garden style setting spread out on 15 acres and set on the picturesque Diggers Beach... We are in the middle of a refurb in regards to our rooms so you will be sure to see some changes the next time you decide to take a break with us, we look forward to your feedback so we are able to pass your comments onto the owners of all of our apartments so they are constantly updating.
Once again, thank you for your feedback, and we look forward to welcoming you back to “Aanuka” when you next need a well deserved break!
After staying here for my 4th time, I think I'll give it a miss next time. The Day Spa is the high light of the place the service from Linda is perfect & always has been. She is lovely & fantastic at what she does. The service from office staff while a duty manager is there is great but at night time is very poor. The 2 bedroom unit we were 1st given was cold, as covered in shade & very dirty. The spa was filthy & unable to be used & happy hour was a joke. After complaining we were told that we were unable to get our money back as we did not book through there office & left very unhappy. The following morning the duty manager Kim who was very nice called after I had sent 2 emails explaining my disappointment & changed our room as the hot water system had blown up & gave us 2 cocktail vouchers as we were unable to relax the night before after driving from Surfers & also gave us breakfast free for that day. During the next couple of days we were charged different prices 3 times for the same cocktails. Which was very confusing. All in all we were glad when our 3 nights were up & could leave. I'm very disappointed in the way this resort has gone down hill in the past 7 years & won't be staying here again as there is no value for the money.
Thankyou for leaving your comments here with us on Trip advisor, We always appreciate receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations.
I am sorry that the Housekeeping standards were not up to standard when you arrived at the resort, but I am very grateful that our lovely Manager Kim was able to room move you and rectify the situation as soon as she received the feedback, it was also lovely of her to throw in a breakfast for you and your family to enjoy the next morning aswell.
I will be sure to pass on your comments regarding the different prices you were charged for cocktails on 3 different occasions so as that all of our staff are relaying the correct information to our guests.
I am saddened that you did not enjoy your 4th stay with us and would definitely like to make it up to you!
When you next decided to holiday please contact our Front Office Manager, Kim and I will ensure that she personally looks after your booking and makes your 5th stay a memorable one!
Typical glossy brochure advertising. Location wonderful,views picture perfect , but the units are what need updating,,bathrooms old,furnture the old balinese style,The spa was from 80,s,[Scary big clam shell] Bed clean and comfy,Staff friendly and very professional.Food to units comes in poly boxes,Im sure most people find it ok.
Thank you for your feedback you have left us on TripAdvisor
For future bookings not all of the bures’ have the clam shell bath and you would be happy to see some big changes on your return as the resort is currently undergoing refurbishment.
Hope to see you again soon!!
We had our wedding @ Aanuka on 23 August which was just perfect! From the amenities in the resort to the service from the staff throughout we could not fault it and the food in both the restaurant and at our reception was amazing.
Our family & friends having travelled from all over the country were well taken care of in the comfortable accommodation and we have had nothing but great feedback from all.
For both the location and the service I am so pleased we decided to have our wedding here... I highly recommend it. :-)
Dear Krystyn H
Thank you so much for your lovely post on Trip advisor! I am delighted to read that you and your family celebrated your special day here at “Aanuka” and what a memorable day it will be forever!
I will be sure to pass your lovely testimonial onto all that were involved in making your special day just perfect!
We look forward to welcoming you back sometime really soon!