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“Friendly and clean”

Ocean Spray Apartments
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Ocean Spray Apartments
Reviewed 10 June 2014

My wife & I travel a lot throughout NSW & QLD and were very pleased to come across these apartments in a lovely part of Coffs Harbour - walk across the road to the beach, the Bowls club and the cheap-eats hotel 'The Howey Mowey'.
Phillip and Donna could not have been nicer. They were polite, pleasant to deal with and even surprised us by giving extra linen half way through our stay and took away our kitchen rubbish.
The apartment was very clean and everything we could have expected were there.
We liked it so much that we have already booked a return visit.
Also very good value for money!

Room Tip: Just relax and let them look after you - no unhappy surprises. By the way, they are also landlords...
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  • Stayed: June 2014, travelled on business
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7  Thank RussellRBBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 35 reviews

Reviewed 14 January 2014

Made an online booking not realising I was unable to check in on certain days. Contacted Ocean Spray directly, staff were very compassionate and accommodating it was easy to make alternative arrangements. We very much enjoyed our stay here, very comfortable, loved the out door area for the kids. We will be back

Stayed: January 2014, travelled with family
2  Thank Petapumpkineater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014 via mobile

Enjoyed 4 days at the ocean spray, the apartment had everything we needed for our time away, loved how close the beach was, straight across the Road. The owner was more than happy to provide us with directions to go to the raliegh raceway and locating shops, as this was our first time in coffs harbour. Just wished we had booked for longer stay.

Stayed: December 2013, travelled as a couple
1  Thank nick871109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

Great quality for money, i loved the location! Close to shops and the beach and next to a cafe.
the booking process was easy and the staff were reliable.
i loved the rooms with cool sofas and a big TV.
really enjoyed my stay.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
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1  Thank saranade123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014 via mobile

Rooms were neat and tidy, management were helpful and friendly... and we were pleasantly surprised by the heated pools, leather sofas and flat screen tv!!! The kids Couldn't have hopped for a better stay, with a big open grass field to play on, and a perfect location with the beach right over the road, and cafe directly next door!! I will recommend to everyone!!!

Stayed: December 2013, travelled with family
3  Thank traceyt24680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014 via mobile

Similar thing happened to us as the previous reviewer. Arrived with a confirmation number but no room- seems like this is how they deal with people. Told us to our faces thst there was nothing they could do.

The woman was the rudest person that I met. They asked us to leave the property immediately or tgey would call the police and have us charged with tresspassing. RIDICULOUS!!!

Stayed: December 2013, travelled with family
8  Thank Kavita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014 via mobile

DONT EVER GO HERE - YOUR BOOKING IS NEVER AVAILABLE!

Booked 3 bed family apartment for 3 nights starting New Years Day. Booked 4 months prior. Confirmation number provided on email. Deposit via credit card.

Arrived New Years Day with 3 kids in the backseat. Reception was Closed- rang after hours number- was told no check ins today and no booking was made and told they don't sleep 5 in any of their accommodation. After quoting the confirmation number and the specifics of the apartment booked- the woman told me that they had cancelled the booking on the same day that I had booked and that their system had sent an email and then proceeded to HANG UP THE PHONE.

When I called back- she would not answer the phone. Her husband showed up some 10 minutes later- complaining about how this was his only day off - he said "there's nothing I can do for you". " Here's a map- see what the visitor centre can do"

He would not even bother looking at the confirmation email. Didn't bother even offering to call adjacent accommodation. When I asked him to, he said" can't help you mate- see the visitor centre" . Apparently he will not defend or discuss his wife's conduct on the phone earlier.

I've booked accommodation all over Australia and the World.

This was my WORST experience. Please never consider this place. Hope no one books and these guys go out of business!

Stayed: January 2014, travelled with friends
10  Thank GregS_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Spray Apartments

Address: 55 Ocean Pde, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #24 of 43 Speciality Lodging in Coffs Harbour
Price Range: £68 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Spray Apartments 3*
Number of rooms: 11
Official Description (provided by the hotel):
Ocean Spray has 1, 2 & 3 bedroom air conditioned apartments. All apartments are NON SMOKING and all have their own balcony, self contained with reverse cycle air conditioning and FREE satellite TV with the choice of movies, kids and sports channels. Other facilities include, heated 12m Lap pool, medium swimming pool, heated Spa, baby pool, games room with table tennis, snooker table and air hockey, Large BBQ area set up with badminton/volley ball and cricket. For the little ones there is children's play equipment and sand pit. for your convenience there is a guests laundry with dryer and drying facilities available. Parking is both off street and undercover parking. For the food and Coffee Lovers there is an Alfresco cafe on site, open for Breakfast and Lunch with the best coffee in the world! Ocean Spray is 50m from Coffs Harbour's main surf beach, which is situated right across the road and patrolled 7 days a week. For the shoppers! It is a short 15 minute walk to Park Beach Plaza (Coffs Harbour's main shopping centre). Ocean Spray Apartments is less than a kilometre to the pet porpoise pool and the Jetty/ mariner area, which offers dozens of restaurants to choose from or across the road to the Park Beach Bowling Club, which offers a great family Bistro open for lunch and evening meals ... more   less 
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