Room was nice, beds however are not comfortable at all. Bathrooms are very small, cannot fit two people in the bathroom. Not too sure of how legal the balcony railings are, very low in height, I most definately would not stay there with small children.
Staff are incredibly rude, i phoned to advise that we would be arriving outside of office hours and wanted to know where to find our room and key. Sharon was so rude, said she had already emailed me and she hadn't. Whatever you do, when you get there DO NOT park in a carpark that is not yours, you will get phoned up at 7.30am on your only day off and rudely told to move your car, the carpark then sat empty for the remainder of the weekend!
There is NO mention whatsoever on their website that the apartments are not serviced daily, nor is there any mention that when you vacate if you do not clean the apartment, do the dishes and take out the rubbish that you will be charged a cleaning fee of $100!! You do not know anything of this until you read the laminated notice in your room...........What a JOKE!!
So not worth the money, stay somewhere else!
- Official Description (provided by the hotel):
- Come and spend some time away on the spectacular Coffs Coast and don't miss a second of the magnificent views! Built to make the most of the Coffs Coast's stunning confluence of mountains and seas, the vistas afforded at Pacific Towers Beach Resort are unparalleled in the region. When the sea calls, all you need to do is grab a towel and cross the road for direct beach access. Our luxury apartments (of one, two or three bedrooms) are completely self-contained, with all mod cons including Foxtel and Internet Access. All apartments are beautifully maintained and ready for you to simply arrive and enjoy. Perfect for relaxing and entertaining, facilities at the Pacific Towers Beach resort include a heated pool, spa, sauna, cabana, tennis court and BBQ Area. With close proximity to shopping, cafes, restaurants and clubs you can find just about anything you need in the local area. If you arrive by car, or decide to hire a vehicle to explore the greater surrounds, you can take advantage of the free, on-site, undercover security parking space provided with each apartment. ... more less
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