Attempted to redeem a much advertised coupon and was met with rude, rigid and inflexible reservation staff, so were unable to use our coupons at all. Therefore wasted $260 on this hotel. They would not budge an inch to meet us 10 percent of the way, let alone half way with anything at all regarding our reservation, so we lost all our money and couldn't use our coupons at all. At the end of the day the hospitality industry relies on, and deals with people, human beings. Our experience with attempting to make a reservation at this hotel using a coupon system which they offer, we found to be inhospitable. The opposite of what hospitality should be about.
- Official Description (provided by the hotel):
- 35 minutes from Sydney airport and a short stroll from Chinatown, The Star Casino, Sydney Entertainment Centre, Paddy's Market, Darling Harbour, vibrant night life and shopping. Consisting of newly refurbished studios, one and two bedroom apartments, with high-speed broadband access, pay-to-view movies, selected Foxtel channels, lounge and dining area. Most apartments have private balconies (available on request), fully-equipped kitchen in two bedroom apartments, kitchenette in studios, one bedroom apartments, washer/dryer available in all two bedroom apartments, individually controlled air-conditioning and tea and coffee making facilities. Guest services include 24 hour reception, concierge and same day laundry service. Please provide blankets for the Baby Cot. Maintenance Notice: BreakFree on George is planning an upgrade of rooms from 10 July until 15 October 2017. The hotel plans to minimise disruption towards all guests, but apologises there will be some inconvenience incurred. ... more less
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- Also Known As:
- Breakfree On George Hotel Sydney