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“Rubbish”

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Holiday Lodge Hotel
Ranked #168 of 179 Hotels in Sydney
Bury St. Edmunds, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Rubbish”
Reviewed 1 May 2011

Lady on reception took a long time to answer the door, and there had been a mix up with our room.
Room was terrible, marks on the blanket, the decor hadnt been updated for many years so looked very tired. The mirror had been leant up against the wall, and the tv was the old school type with push buttons.
Ensuite shower room smelt funny, was very cramped and in need of a complete renovation.
Good location, and underground train station was at end of the road. Also, some nice eateries and takeaways along the street.
We appreciate it was cheap but a certain standard should be met. All in all, worst hotel ever stayed in.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
7 Thank pimmsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

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Rating summary
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 May 2011

Usually i'm not one to complain however, HOLIDAY LODGE was a waste of my money. the owner was one of the rudest hotel owners i have ever met and i do a lot of travelling. Being a group of 4 we were very considerate for others around us by leaving at 8pm (which is a reasonable time for any noise that may have been made). The owner didn't give us a warning and gave us 30 mins to leave without telling us she we had actually been evicted. We arrived back at our motel at 11.00pm to find a note on our door with the door locked with all out gear inside saying we couldn't pick it up till 10.00am the next day. There was a phone number to call after hours so we did and she told us to leave and come back in the morning and wouldnt even come in so we could collect our bags and try to check into another motel. Being tourists and in the middle of Kings Cross Sydney we had no where to go or stay. when you finally got back into out motel we opened the door to see all our clothes and expensive belongings thrown into garbage bags.

In my opinion for what we payed for and we got was ridiculous and i dont recommend it to anyone. I will not be staying there ever again.

  • Stayed April 2011, travelled with friends
    • Value
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Helpful?
8 Thank samuel014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sydney hotels

Christchurch, New Zealand
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 March 2011

My partner and I booked this via the internet - the photo looked fine. We were not looking for 5 star accomodation just a clean, comfortable room with bathroom facilities ( which we requested)

On arrival I couldn't believe my eyes!! The hotel was extremely tired and wasn't even clean!! The carpet looked like it hadn't been vacuumed in weeks!! The first room they showed us too was nothing short of disgusting. When I said this was not what we had asked for the lady apologised and went to find the manager who then proceeded to tell us we had been shown to the wrong room. The next room we were shown was slightly better but honestly, the thought of sleeping in the bed appalled me!!

We said this was not what we had expected nor what was represented, and we would like to cancel. They retained a nights accomodation.
Good score for the Hotel and I imagine we wouldn't have been the first.

I would not recommend the Holiday Lodge at all.
The customer service was average at a pinch and the accomodation "simply awful"

I really hope the owners take note of the comments as the location truly is a good one.
As I said previously, not looking for 5 star but clean, tidy and comfortable would be good!!

  • Stayed November 2010, travelled as a couple
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Helpful?
8 Thank Lindsay63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Springs
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 March 2011

We stayed at the Holiday Lodge from March 3rd-6th. We were advised when we first got there that there had been a plumbing leak on one of the floors and we may have to be sent to another place. It was being resolved and we could elect to leave our bags there and come back later or we could wait. We waited as we had just got off a 20 hour flight and were wiped out. Our guaranteed room was to be at the front of the building, with a balcony. We were warned it may be noisy as it faced the road and it was Mardi Gras weekend. Shortly thereafter our room was ready. No indication of wet, or mould, the bed was solid and had triple sheets, which is usually reserved for higher ended places. The area with the fridge, micro,and tv, was tight and, yeah, the tv was small, older, but it worked fine and we had a remote. There was a large queen bed, a bureau and a clothing rack. The furniture was, well, old, cheap and needy. We had a beautiful curved window with a door that opened to a small non-walkable scrolled iron area. There was a desk and a chair pushed against the wall that we moved and added one of the solid nightstands to make a second seat by the balcony area and it worked fine. We dined sorta alfresco. The bathroom was clean, updated, and actually rather nice. There was a amber glass window that was old and in the shape of a quarter circle that opened as a vent. The water in the shower was nice and hot. Complementary toiletries were adequate. Our room was cleaned daily and linens changed.
I am 62 and my friend 60. Considering we were there Mardi Gras weekend and we were facing Macleay just one story up, we did not have a problem with noise. Nothing woke us up and the hotel seemed unusually quiet. The receptionist had warned us and originally even tried to recommend we take another room because of the potential noise, but we were glad we didn't, especially after reading the words of another person staying there during our time.
We were also told by the receptionist who was very friendly and helpful throughout our stay that the hotel had recently been purchased and was in the process of being updated. They were under certain restrictions and it is in a historical area in a historically protected building and it was taking some time and red tape. This was later confimed when I found sticking out of a stall in the hallway inthe reception area a public notice to that effect that looks to have been attached to the building at one point. She had also mentioned that the hotel was understaffed and looking for help. We did take a few pictures of the inside and will try to add them later.
We were in Australia in both Melbourne and Sydney and stayed in different hotels during our 2+ week stay. This was not the best and not the worst either.
Guess we got lucky.

  • Stayed March 2011
    • Value
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    • Cleanliness
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Helpful?
3 Thank TyinPalmSprings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 March 2011

We much needed a break, and were looking for a hotel where we didnt have to spend all our money on accomdation. Admittedly we picked the wrong weekend (Mardi Gra), which we didnt know was on until after we arrived. I did wonder why there was not much in the way of accomdation, and why all the prices were ramped up, but the airfares were cheap, so I thought it was a good deal at the time. The room was disgusting. There was mould all through the bathroom. The toilet was jammed between the shower and a wall, not great for hygine. The room had 2 double beds jammed in it, so 2 people had to sit on the beds, so the 3rd could walk round the room. There was a 20+ yo TV with most of the buttons missing and no remote. The aerial socket was broken, and you kicked the cable out everytime you went into the bathroom. The TV was sitting on a very old wooden table, with a 4 set dinnerset & cutlery, jug and tea/coffee just sitting on it. There was a very old small bar style fridge in another corner, that had leaked before we arrived, it took 2 days to dry the carpet (we actually left before it dried). I think Noah used the microwave to heat up food for the baby animals. The beds were very saggy, no mattress protector (too scared to look under the sheet), the sheets though clean (again, too scared to look too close) were well worn. The TV power cable and extension cords also ran across the room, including the door to the bathroom. There was a fan on top of the ancient TV, plus the extra one that had been supplied, but all they could do was move the hot air round. The room was smelly. We were booked for 5 nights, but found alternative accomdation after 2. I dont think hotels have to come up to any standard in Australia.

  • Stayed March 2011, travelled with family
    • Value
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Helpful?
5 Thank Mockett_Motors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coffs harbour
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 January 2011

without doubt the worst place i have ever stayed. we were going to stay 3 nights,could only stomach 1. 2 days after leaving we were charged for another night . do not hand over your credit card until you are sure you want to stay in an untidy dingy room.the place is a dump and not that cheap.

  • Stayed November 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank thecat_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
135 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 6 December 2010

Not really worth the money at all. The owners obviously have no regard for maintaining the building; out of 5 days, my rubbish bin was only emptied once (on day four); room was depressing and the bathroom sink way too small to use even for brushing your teeth. The only redeeming feature was an extremely pleasant and helpful receptionist - although for large amounts of time the reception is unmanned. Prostitutes appear to frequent the rooms too.

  • Stayed November 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UKMALETRAVELLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Lodge Hotel

Property: Holiday Lodge Hotel
Address: 55 Macleay St | Potts Point, Sydney, New South Wales 2011, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Airport Transportation
Hotel Style:
Ranked #168 of 179 Hotels in Sydney
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Lodge Hotel 2.5*
Number of rooms: 16
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