When we were dropped off by the Taxi in the back street of the hotel this was not a good start, we then had to drag our cases quite a way to the reception desk. the Great Southern Hotel at George Street is listed as a 4 star Hotel not up to the standards of 4 star we have been in very disappointed. The Hotel does need a good face lift there was a lot of Old Memorabilia around the reception the reception desk area was a very small counter. The room that we were given at first was a very small and not very clean except for the bedding and towels. We went down and asked if we could be upgraded, the receptionist was not helpful saying that they had not got any other size rooms. After a big discussion the receptionist agreed to move us the next day after 15.00hrs to a suite at an extra cost of 300 AUD for 6 days 50 dollars a night this was a much better room. To go for breakfast we had to get a ticket from reception this is then charged to your room as the restaurant as this is a separate company.
We did have breakfast on the first day the food was not up to a very good standard and a poor selection, when seated at the table we noticed that the floor around the carpet area was filthy and dirty with dirt etc:.On this basis we had no more meals at the restaurant, the bar that was also run separately which done light meals midday and the evenings was excellent value and the the staff were excellent.
The location was perfect for the shops, central station and the buses. It was only a short walk to Darling Harbour and the Circular Quay and the Rocks , Harbour Bridge Etc:. The ferries ran to many locations and were excellent.
We found the reception staff were most unhelpful and looked like they did not want to be there except for one of the staff. It was unbelievable that what we asked for did not incur and extra charge or they did not do that service, even to posting a card which most places do they just showed us a map and said that is were the post office is. When leaving we were told there was a room we could put our cases but of course there would be a charge. Internet was also charged for. It really makes you think is the hotel being run on a shoe string being that they had to charge for every thing. NOT A PACIFIC INTERNATIONAL HOTEL OF OLD.
The Taxi mini bus that collected us from the back of the hotel was not very good the driver thought he was at Brands Hatch we were cramped in we leaping over the traffic control humps and everybody was very uncomfortable with his driving, glad to get out at the airport. Would defiantly not go to that Hotel again.
- Reservation Options:
- TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Agoda, Ebookers, Hotels.com, TripOnline SA, getaroom.com, HotelsClick, Evoline ltd, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your The Great Southern Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Great Southern Hotel
- Great Southern Sydney