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“Above and beyond”

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Meriton Suites Campbell Street
Ranked #8 of 178 Hotels in Sydney
Certificate of Excellence
Singapore, Singapore
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Above and beyond”
Reviewed 19 May 2014 via mobile

We traveled down from gold coast and already stayed at a meriton there. So expectations were high.

Make no mistake, as far as rooms go, this one's a dead ringer for the one at Southport. But for one thing. The staff here is excellent, they really understand customer service. We found people in large cities generally less friendly than their small town counterparts. But here in meriton Campbell, we found the greatest service in our entire trip in Australia.

Being first timers in Sydney, we were given tips on what to do and how to get there. And all the little logistical nitty gritty. They never made any issues about requests that we had. A special shout out to Alex, you really made our stay in Sydney a fantastic one, somehow you were always around when we needed help.

Some quibbles about the room itself. There was no microwave oven. The staff was ready to help with a common one at reception but a hassle nonetheless. The safe was spoilt. The staff again helped us kept our passports, but again, should not have been an issue in the first place.

But this did not prevent an unreserved 5* rating from us. Just great.

Note to Alex: unfortunately we manage to find ourselves in one of those dodgy taxis you mentioned.

Stayed May 2014, travelled with family
Helpful?
2 Thank BeanieDuckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear BeanieDuckie,

Thank you for taking the time to write a lovely five star review of your recent stay.

It is fantastic that your first trip to Sydney was enjoyable and this was enhanced by choosing to stay with us at Meriton Campbell Street! Thank you for your kind words, these comments will be used as a motivating tool for our team, who continually strive for excellence in customer service. I have passed your praise onto Alex and he is thrilled!

Thank you for your feedback in regards to the oven. Unfortunately our studio apartments do not contain this appliance. The next time you book with us, why not book a 1 Bedroom Sky-View apartment. These apartments guarantee an oven, high floor with a lovely south facing view and balcony all within a spacious apartment.

BeanieDuckie, thank you very much for your recommendation and on behalf of the team here, we thoroughly look forward to hosting your next Sydney stay.

Warm regards,

Kimberly R
Hotel Manager
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5,385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,288)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Wauchope, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 May 2014

Would highly recommend this apartment. The location, staff and facility was excellent. We arrived at 8.20am expecting to drop off our luggage, when we asked to do this the friendly staff advised they had an apartment ready...how good was that. We stayed in a Studio apartment and it everything we needed...clean, spacious and a very comfortable king size bed. The Capitol Theatre is directly across the road.
On our departure we asked to leave luggage until our flight, Shawn could not have been more helpful. We will definitely be recommending Meriton Campbell Street.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Trish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear Trish B,

Thank you for posting a review of your recent stay.

It is pleasing to read that you had an excellent stay with us. Our aim here at Meriton is to ensure our guests feel welcome and comfortable from the moment you walk into our lobby, It is wonderful that your room was ready prior to our check in time of 2pm and you were able to store your bags on the day of your departure, I have passed your comments onto the team with special mention to Shawn. It is feedback such as yours which is used as a motivating tool for our team who continually strive for customer service excellence. It is great that you were able to experience staying in our clean and spacious apartments.

Trish B, thank you for your recommendation, we look forward to welcoming you back to Meriton Serviced Apartments Campbell Street in the future.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
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St Kilda, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 May 2014

Could not fault this place, the location was absolutely brilliant with shops, restaurants, and public transport a very short walk away. We stayed in a studio apartment, and it had everything we needed. I don't see why anyone would want to stay at a hotel when this place is cheaper but much better. Will definitely be staying here when I'm in Sydney next.

Room Tip: Book a studio for awesome views.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Catrine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear Catrine W,

Thank you for your review.

It is pleasing to read that there is no better place to stay while in Sydney. Being within a short walk to all the major transport options allows you to see and do something exciting while staying here, whether it is to explore the city or its surrounds. It is fabulous that you got to experience staying here. Our apartments are designed for the modern traveller. Having the benefit of a fully equipped kitchen and laundry within each of our spacious apartments gives you the comfort and space needed when travelling.

Catrine W, thank you again for your review, we look forward to hosting you on your next return to Sydney.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
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Geelong, Australia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2014

We stayed in a studio apartment and found the facilities very good. Staff were courteous and helpful. We really enjoyed the free wifi and the spacious apartment, but didn't have time to try the pool or gym. Bed was very comfortable, tv was huge, kitchen good but we only made breakfast in our studio as there were so many great places to eat nearby. We didn't have a view, but we just loved the location. Light rail was very close, Central Station a short walk (or use the light rail to get there), buses galore and a daily ticket gave us access to ferries as well as the above. We loved being close to Darling Harbour, Chinatown, and World Square. We had a fantastic time in a great location and retired in the evening to a very nice studio apartment.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LD789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear LD789,

Thank you for writing a review on TripAdvisor of your recent stay.

It is wonderful that you booked to stay in our spacious and fully equipped studio apartments and you were not disappointed. As you mentioned, being conveniently located within the CBD allows you to see and do something exciting while staying with us, whether it is hopping on the free shuttle bus 555 or dining out at the abundance of lovely restaurants. It is fabulous that you got to experience staying with us, and you found the staff to be courteous and helpful.

LD789, thank you again for your review, we look forward to welcoming you back.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2014

This is the second time I have stayed at the Meriton Campbell Street. The first time was just after opening and the service was just perfect !
My stay in May was much less interesting. The studio is still as functional by cons , cleaning leaves much to be desired! this is the first time I am facing this in a Meriton ! evil bed made, hair profusely in the bathroom ...
One of the maids even broke a glass and picked up the big pieces ! Imagine my surprise when I got home at night and took off my shoes ! INELIGIBLE for a hotel chain such as Meriton ! Same "discovery" in the spa : hair flotant water and cockroach strolling ground ! what horror !
I do not know what happened but I hope that everything will be in order on my next stay at Meriton Campbell Street which is still very well located in the city.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank Pierre T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear Pierre T,

Thank you for taking the time to review your stay.

It is pleasing to read that you had a good holiday while staying at Meriton Serviced Apartments Campbell Street. Please accept my sincerest apologies for the lack of cleanliness in your apartment. It is disappointing to read your feedback. This does seem very out of character, as they generally receive praise about the service they provide in cleaning. I have passed your feedback onto the housekeeping department for further review to ensure that this does not occur in the future.

Pierre T, thank you for your feedback, we look forward to welcoming you back in the future.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eden, Australia
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 16 May 2014

Stayed three nights recently and from the outset was impressed by the Meriton team. I arrived at 0930 in the morning and early check in was no problem, was checked into a room right away.

Studio apartment was fantastic, modern, clean, tastefully furnished with a great feel to it. Bed very comfy, bathroom good size and lovely little sitting area.

Awesome location that backs onto Chinatown and short walking distance to all CBD attractions, also Darling Harbour. Just across the road from the 'Lion King' show as well.

Service and staff were very professional and I am returning again in 3 weeks - most impressed with all aspects of this property which represents excellent value for money in Sydney CBD.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gilliganandskip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear gilliganandskip,

Thank you for your five star review.

It is fantastic that you stayed with us for 3 nights and you were impressed by the Meriton team. Our apartments are designed for comfort and living. With each containing a fully equipped kitchen and laundry within a spacious living area, makes you feel at home while travelling away from home. It is wonderful that you got to experience our convenient location and our professional staff.

Gilliganandskip, thank you again for your review, we look forward to welcoming you back when you return in three weeks.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
144 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 16 May 2014

I was slightly doubtful when I read some reviews about this place being in a bad location but it isn't at all! It is a nice stroll to many different neighborhoods in Sydney. There is quite a bit in Sydney to see and this location is a central distance to many attractions and neighborhoods. Also, there is some life on the streets at night time whereas other parts may be a bit dead.

The room was bigger than your typical hotel room and you can even cook if you would like. They gym was a bit sad but most hotel gyms are anyway. The check in desk acts as a concierge too since Serviced Apartments are typically minimalized services compared to hotels. The room was also very clean, modern, and the beds were very comfortable. I would definitely recommend staying here when coming to Sydney. For less money, you get a larger and nicer room.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank btravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Manager at Meriton Suites Campbell Street, responded to this review, 20 May 2014
Dear btravel77,

Thank you for reviewing your recent stay on TripAdvisor.

It is pleasing to read that you found our apartments to be a great place to stay while in Sydney. Being situated where we are means our guests can easily explore the city and surrounding suburbs, as there are many transport options at our door step such as the free city shuttle, train, light rail and buses.

Meriton designs our apartments for the modern traveller. Having the benefit of a fully equipped kitchen and laundry within each of our spacious apartments gives you the comfort and space needed when travelling. It is wonderful that you got to experience staying with us and you found the beds to be very comfortable

btravel77, thank you again for your review, we look forward to hosting you on your next return to Sydney.

Kind Regards,

Amanda C
Acting Senior Manager on Duty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Suites Campbell Street

Property: Meriton Suites Campbell Street
Address: 6 Campbell Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sydney
#1 Business Hotel in Sydney
#4 Family Hotel in Sydney
#8 Luxury Hotel in Sydney
#13 Best Value Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Meriton Suites Campbell Street 5*
Number of rooms: 247
Official Description (provided by the hotel):
Let the feeling of excitement and wonder take over as you approach our revolving doors and make your grand entrance into our chic and stylish lobby. Be invited into luxury by our professional porter assistance and a team of exceptional Guest Services staff. Check into one of our 247 beautifully designed suites, all of which feature spacious floor plans, sophisticated furnishings and modern facilities that will promise a comfortable stay in style. For the basic necessities, our Classic Studios offer plush king sized bedding, a kitchenette and internal laundry while our Modern Suites feature additional open plan living spaces to boast the extra comforts of a suite apartment. Our Fortune Suites will give you the opportunity to relax and unwind by watching the city life go peacefully by. Treat yourself to a relaxation session in our first class spa and sauna facilities or maintain your fitness regime with our fully-equipped fitness centre and 20 metre heated indoor lap pool. Soak your muscles in reinvigorating designer bathroom amenities and put your feet up to a daily serviced suite. Make the most of our complimentary Wi-Fi and keep connected from all areas of the hotel, including your suite. Situated amongst the vibrant atmosphere of Chinatown, our guests are able to experience the local Asian culture whilst staying in the heart of the city. Explore the delicious cuisines, markets and stalls found in the masses along the neighbourhood. Venture along the bustling streets to reach World Square Shopping Centre only a block away and find all the specialty retailers you can imagine at Pitt Street Mall only moments further. Our prime location in the heart of Sydney's entertainment precinct means our guests are spoilt with boundless entertainment options. Guests are able to cross the road and catch the latest live show in town at Sydney's Capitol Theatre or visit the IMAX theatre, home to the world's largest cinema screen. Discover something unique at Paddy's Market, located only moments away in Haymarket. At the markets, you'll find an array of fashion, accessories, homewares, souvenirs, fresh flowers and fresh produce from hundreds of stall holders all under the one roof. The market's fresh produce is the best place to purchase delicious fruit and vegetables, perfect to snack on whilst sightseeing in Sydney, or even take back some ingredients and cook up a storm in the luxury of your suite. See all the sights around Sydney, including Circular Quay, the historical Rocks area and Darling Harbour with our convenient location only minutes away from public transport. Central Railway station is also the main terminus for intercity lines, transporting our guests to Sydney's surrounds such as the magical Blue Mountains, the Central Coast and Newcastle as well as Bondi and the scenic South Coast. With top quality and better value, travellers will find ultimate luxury when they choose to stay at Meriton Suites Campbell Street, Sydney. ... more   less 
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Also Known As:
Meriton Serviced Apartments Campbell Street Hotel Sydney

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