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“charged my credit card even though i had prepaid”

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Meriton Serviced Apartments Campbell Street
Ranked #8 of 177 Hotels in Sydney
Certificate of Excellence
Canberra, Australia
1 review
“charged my credit card even though i had prepaid”
Reviewed 8 June 2014

I didn't like the fact my credit card was also charged even though I had already pre paid. This was a study course for my work. I am very wary about giving a copy of my card details OTC. The apartment was fine but I would not like to stay there again because of that proceedure you do.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 19 June 2014
Dear Lisa C,

Welcome to Trip Advisor and thank you for choosing Meriton Campbell Street as your first review!

We do enforce an additional security bond at check in, however is it released upon check out. It is disappointing that our procedures are not up to your satisfactions and we do hope you will reconsider staying in our fantastic apartments in the future.

Once again thank you for taking the time out of your busy schedule to review your stay with us, we truly value all feedback to ensure we can continuously re-evaluate our procedures to further deliver an excellent product with exceptional customer service.

Warm Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,372 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Midway, Kentucky
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 June 2014

I stayed for 3 weeks (business trip). I was in a cube apartment on the 10th floor. Pluses: very spacious, well-equipped, immaculately clean, washer/dryer, comfy bed, opening window (I hate not being able to get fresh air), friendly staff, amazingly great location for exploring Sydney and getting around on buses (many go right by), trains (Central Station is just a short walk away), and light rail (almost at the door step). Plus you can walk to Circular Quay and Darling Harbour and many other places easily. Though the kitchen is fully equipped - there are so any tempting (mostly Asian) restaurants and take-aways all around that there are plenty of options if you don't feel like cooking.
I appreciated that when I arrived early in the morning from a long series of flights from the eastern US, I was allowed to take a shower in the gym/pool area and freshen up before heading off to meet colleagues.
The cube apartments really are huge. The only slight negative is that there is not much natural light and no view. My apartment looked directly across at other apartments, so much of the time I had the curtains closed for privacy reasons. However, overall, this is a minor issue given all the positives.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sueontheroad12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear sueontheroad12,

It is always pleasing when we receive five star reviews. Thank you for taking the time in sharing your feedback with us.

All of our modern, clean and self-contained apartments including our spacious cubes are designed purely for the comfort of our guests. More so offering complimentary 1GB Wi-Fi per day as well as providing pool, spa, sauna and gymnasium facilities to all our guests is ideal for the business traveller for maximum comfort and relaxation.

As you discovered, Meriton Campbell Street is in a key location at the Southern end of Sydney’s business district and the heart of the entertainment quarters. Positioned opposite the Capitol Theatre and just moments away from Chinatown, Paddy’s Markets, the Sydney Entertainment Centre, Central railway station, the University of Technology Sydney and Broadway makes our property your ideal base.

More so a short walk from Campbell Street is the Spanish Quarter, Darling Harbour and Sydney Convention and Exhibition Centre giving you a plethora of opportunities to enjoy whilst away on business.

Thank you once again for your fantastic review and we hope to welcome you again very soon whether it be for business or leisure.

Warm Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weybridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

My wife and I stayed 3 nights in the Meriton Apartments Campbell Street. The staff were helpful and friendly, the apartment was spacious and well equipped (washing machine in the kitchen area was particularly good after a road trip from Adelaide!). Lovely big king-sized bed and quietness meant we had very good sleep quality. The central location near Chinatown is also a big plus with easy access to public transport. Overall, excellent value for money in a city which can be quite expensive.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear Andrew R,

Thank you for choosing to stay at Meriton Campbell Street.

Our fantastic spacious and self-contained apartments that include a gourmet kitchen, internal laundry and modern bathrooms are ideal for the convenience and comfort of our guests and we are so thrilled they were of great use to you!

Meriton Campbell Street prides itself on our convenient location just moments away from public transport including bus stations, Central train station, ferries and taxis as well as Darling Harbour, Chinatown, Hyde Park, and so much more that Sydney has to offer.

We really appreciate you taking the time in sharing your feedback with us and the Trip Advisor community and the team are thrilled that they were of assistance to you.

Once again thank you and we look forward to your return.

Kind Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2014

From the time we arrived at the reception area we were impressed. Every staff member we encountered was exceptional. The apartment was close to China Town and the bus was a few minutes walk. A great place for our 4 day trip to Sydney, we were opposite Capital Theatre and only a few minutes walk to the tram to Darling Harbour.
Bev and Robyn

Room Tip: Our room faced south and had a great balcony.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear Bev S,

Thank you for taking the time in sharing your wonderful five star review with us and the Trip Advisor community!

It is such a pleasure to read how much you enjoyed your experience with us. We work really hard as a team to ensure we deliver exceptional customer service to each and every guest for maximum satisfaction. Thus to read that we delivered this for you only enlivens our team spirit to strive for higher results.

Like you discovered, Meriton Campbell Street is in a key location at the Southern end of Sydney’s business district and in the heart of the entertainment quarters which leaves us being positioned right opposite the Capitol Theatre and just moments away from Chinatown, Paddy’s Markets, the Sydney Entertainment Centre, Darling Harbour, Central railway station and a vast variety of restaurant, cafes and shopping mall complexes.

Thank you once again for providing us with a lovely review and we very much look forward to your return.

Best Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2014

We found the Meriton apartment to be the perfect launching pad for a wonderful 5-day visit to Sydney. The staff were all courteous, helpful, and knowledgeable. The apartment and amenities were fantastic. The price was reasonable. And the location ideal for exploring the city. High marks all around and we would stay here again in a minute!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gregory L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear Gregory L,

Thank you for providing us with a fantastic five star review!

All our spacious and modern apartments at Meriton Campbell Street are self-contained and fully equipped with kitchen and laundry amenities that provides our guests with everything they need to have a comfortable and enjoyable stay. Furthermore we provide pool, spa, sauna and gym facilities for any guest staying with us to ensure maximum comfort and relaxation.

Being situated where we are means our guests can easily explore the city by walking or using the many public transport options nearby such as the free city bus shuttle down to Circular Quay and The Rocks, train stations, and other bus services to surrounding suburbs.

Furthermore we have an ample variety of restaurants, cafes and shopping outlets right outside our doors for your convenience.

We really appreciate your comments and very much look forward to welcoming you back again soon.

Kind Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2014

We stayed for 4 nights in One Bedroom Apartment. Overall, the apartment was very very clean and tidy. Bathroom also clean. Well equipped kitchen and easy to do my laundry. But not-so-best part was i requested earlier for higher floor but was given only at 11th floor and without balcony plus no view. Nevertheless we really enjoyed our stay there. Highly recommended :)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank noran s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear noran s,

Thank you for choosing to stay at Meriton Campbell Street.

We pride ourselves with our affordable, spacious and five star quality serviced apartments that are also self-contained with a gourmet kitchen, internal laundry and modern bathrooms which we are so thrilled to read you made great use of!

Our team do try our best to accommodate your requests as much as we can upon availability and we apologise if the 11th floor was not up to your satisfaction. If you would like to guarantee a higher floor with a view, choose to book a one bedroom sky view apartment next time you stay with us!

Once again thank you for taking the time in reviewing your recent stay with us and we very much look forward to welcoming you back again soon.

Warm Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014 via mobile

1: great front desk customer service
2: great location for china town, paddys market.
3: opposit to capital theater
4: 2mins walk from tram(Sydney fish market, darling harbour and casino)
5: 2mins walk from 555 free bus to city or darling harbor
6:clean room, great house keeping(even folded my dirty coths I left on the church for me), shower door open in a bad/strange position.
7: fast left, key card sencer is not very good. Got stuck in the left once coz it won't read both key card.
8: near lots of restruant, Coles super market around the corner which open until 12 everyday.
9: good king size bed(partner find the bed is a little to hard for her back, I had no problem at all, perfect 4 night sleep).
10: sofa a little hard, I personally think it need a clean. Few water mark.

9/10 for me. If money is not an issue, want quality service and good room. This is the place for you.
WILL STAY AGAIN !

Stayed May 2014, travelled as a couple
Helpful?
3 Thank RazerK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSACampbellStreet, Administration Coordinator at Meriton Serviced Apartments Campbell Street, responded to this review, 16 June 2014
Dear RazerK,

Wow thank you for depicting our property in such an informative way!

We are always pleased to receive five star reviews and we are so very thrilled that you will choose to stay at Meriton Campbell Street once again!

All of our modern, clean and self-contained apartments are designed purely for the comfort of our guests. More so offering complimentary 1GB Wi-Fi per day as well as providing pool, spa, sauna and gymnasium facilities to all our guests is ideal for any traveller.

As you discovered, Meriton Campbell Street is in a key location at the Southern end of Sydney’s business district and the heart of the entertainment quarters. Positioned opposite the Capitol Theatre and just moments away from Chinatown, Paddy’s Markets, Hyde Park, Darling Harbour, the Sydney Entertainment Centre as well as Central railway station, light rail, busses and ferry services makes our property your ideal base.

Thank you for all your comments about our beds, shower door and sofa and please be assured that they have been passed onto relative management. We encourage all types of feedback as it is the key source that assists us in maintaining a quality product and excellence in customer service.

Once again thank you for taking the time in reviewing your recent stay and we very much look forward to your return soon.

Kind Regards,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Serviced Apartments Campbell Street

Property: Meriton Serviced Apartments Campbell Street
Address: 6 Campbell Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sydney
#1 Business Hotel in Sydney
#4 Family Hotel in Sydney
#8 Luxury Hotel in Sydney
#15 Best Value Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Meriton Serviced Apartments Campbell Street 5*
Number of rooms: 247
Official Description (provided by the hotel):
Let the feeling of excitement and wonder take over as you approach our revolving doors and make your grand entrance into our chic and stylish lobby. Be invited into luxury by our professional porter assistance and a team of exceptional Guest Services staff. Check into one of our 247 beautifully designed suites, all of which feature spacious floor plans, sophisticated furnishings and modern facilities that will promise a comfortable stay in style. For the basic necessities, our Classic Studios offer plush king sized bedding, a kitchenette and internal laundry while our Modern Suites feature additional open plan living spaces to boast the extra comforts of a suite apartment. Our Fortune Suites will give you the opportunity to relax and unwind by watching the city life go peacefully by. Treat yourself to a relaxation session in our first class spa and sauna facilities or maintain your fitness regime with our fully-equipped fitness centre and 20 metre heated indoor lap pool. Soak your muscles in reinvigorating designer bathroom amenities and put your feet up to a daily serviced suite. Make the most of our complimentary Wi-Fi and keep connected from all areas of the hotel, including your suite. Situated amongst the vibrant atmosphere of Chinatown, our guests are able to experience the local Asian culture whilst staying in the heart of the city. Explore the delicious cuisines, markets and stalls found in the masses along the neighbourhood. Venture along the bustling streets to reach World Square Shopping Centre only a block away and find all the specialty retailers you can imagine at Pitt Street Mall only moments further. Our prime location in the heart of Sydney's entertainment precinct means our guests are spoilt with boundless entertainment options. Guests are able to cross the road and catch the latest live show in town at Sydney's Capitol Theatre or visit the IMAX theatre, home to the world's largest cinema screen. Discover something unique at Paddy's Market, located only moments away in Haymarket. At the markets, you'll find an array of fashion, accessories, homewares, souvenirs, fresh flowers and fresh produce from hundreds of stall holders all under the one roof. The market's fresh produce is the best place to purchase delicious fruit and vegetables, perfect to snack on whilst sightseeing in Sydney, or even take back some ingredients and cook up a storm in the luxury of your suite. See all the sights around Sydney, including Circular Quay, the historical Rocks area and Darling Harbour with our convenient location only minutes away from public transport. Central Railway station is also the main terminus for intercity lines, transporting our guests to Sydney's surrounds such as the magical Blue Mountains, the Central Coast and Newcastle as well as Bondi and the scenic South Coast. With top quality and better value, travellers will find ultimate luxury when they choose to stay at Meriton Suites Campbell Street, Sydney. ... more   less 
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Also Known As:
Meriton Serviced Apartments Campbell Street Hotel Sydney

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