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“Enjoyed my stay ...”
Review of The Darling

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The Darling
Ranked #5 of 178 Hotels in Sydney
Certificate of Excellence
Reviewed 26 November 2012

From the fragrance wafting through the foyer to the candles scattered around the front desk reception area you know, upon entry, that this is one sexy hotel.
Check-in was quick and painless. Front-desk staff were friendly>
The (basic-level) room we had was very clean and the king-sized bed was extremely comfortable. (Although I'd say the room is only suitable for couples because there's no screen between the bedroom and the shower cubicle door.)
Also we found the room to be extremely quiet ... couldn't hear any outside noise at all, nor any slamming doors down the corridor - as is normal in most other hotels.
Although we didn't have a bath in the room, the shower was superb! One of those you walk into - it had two water outlets, one of those rain-style ones above your head and the more familiar hand-held which can be attached to a holder on the wall. The water pressure form each outlet is controllable.
Nice big widescreen LCD TV in the room.
The mini-bar is one of those sneaky time-controlled operations. And not just from the fridge!
Pick up one of the "you know you want to" boxes (one is called the "intimacy pack"!) and 30 seconds later you're charged! Is this really necessary?
Internet access charges are ridiculous - approx. $13 for one hour or $25 for the day - but typical of these hotels. I was hoping there'd be free access from the foyer but alas .. no.
There's also no restaurant in the hotel itself. Want food? You'll need to go the attached mall or the casino - even for breakfast - although there's the usual room service available.
Two critcisms re the room ... (1) the lighting is hard to control (can't they just go back to normal light switches!?) and (2) the electronically controlled blind is either fully open or fully shut! There's no in-between! Want a nap in the middle of the day without a totaly dark room? Wear your sunglasses!
Nonetheless, enjoyed my stay and would recommend the hotel - especailly for couples.

  • Stayed: November 2012, travelled as a couple
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1  Thank dingo_hb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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744 - 750 of 892 reviews

Reviewed 23 November 2012

It doesn’t get any better than this. The accommodation is sumptuous, the staff are so competent and professional. For my husband and I four days of bliss. When you go away it’s so good to be looked after so that you can dedicate your time to enjoying all of the attractions.
Our heart felt thanks to the Hotel and staff. Our Tip. Lots of good restaurants around the Harbour but Balla is the ultimate in Italian. We would know!

  • Stayed: November 2012, travelled as a couple
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4  Thank vinodelsal88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

We stayed 3 nights in November, it is a beautiful new hotel with all the whistles and bells. It certainly is 5 star but that didn't give it that personal feeling which is missing.
A fab one off stay, with great access to the casino and darling harbour.

  • Stayed: November 2012, travelled with friends
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Thank jogopen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

I had booked the Darling for my best mates for the night after their wedding & they had a fantastic time! The staff were superb, special mention to Tea for your lovely & professional assistance! Their every wish catered for, the suite itself was the epitome of class and understated luxury, and the views were to die for! Also thank you for the surprise champagne on arrival, they needed that after a long day!

The Suite was spacious, modern and included all the amenities including a spa bath! Amazing!

It is also located in a superb location. There are a large variety of high quality restaurants within brief walking distance!

The Darling was definitely an excellent way to end their wedding night :) I would absolutely recommend it!

  • Stayed: November 2012, travelled as a couple
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Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2012

Stayed in this wonderful hotel for a very unfortunate one night. Everything had the wow factor even down to the staff. My friend and I shared a room, the beds were amazing, pillows could have been a tad firmer and the bathroom was more for couples. Telling each other to 'not look' when showering was the only downer. However beautiful throughout.

  • Stayed: September 2012, travelled with friends
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1  Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2012

Good points:
Standard room size is very spacious, modern, luxuriously appointed with lots of state-of-the-art gadgets and nice small touches in amenities.
Bathroom area was the biggest space I have ever seen in a standard room, with walk-in wardrobes.
Very comfortable bed and pillow so I was very well rested.
Very nice pool side area with spa and bar.
Lobby smelt really nice and looked stunning.
Nice views if room is high enough.
Staff were friendly and helpful.
Right next to Star Casino along with fine dining restaurants (Manfredi-best pasta) and high end food court, Marquee Club and Lyric Theatre for shows.
Easy to get to by car or bus.
Spa retreat was also an excellent experience, totally relaxing and pampering.
Only bad point would be not really suited for family with small kids.
Overall, it was an excellent birthday retreat. Would definitely return again.

  • Stayed: March 2012, travelled solo
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Thank maxzoomx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca_DellaCioppa, Front Office Manager at The Darling, responded to this reviewResponded 19 November 2012

Dear maxzoomx3,

Can’t think of a better way to spend a Birthday then with a little Darling pampering!
Darling Spa treatment, Balla Fine Dining and sometime just to lay by the pool… I’m so jealous.

I would agree that The Darling is catered to adults- but what a great excuse to get away from the kids for the night.

As we say, were all about the detail and great guest experience and can’t wait to welcome you back.


Regards,

The Darling team x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2012

This was our first stay at The Darling. We were upgraded to a Jewell suite and found the room to be exquisite. State of the art technology, a fabulous bathroom including a large spa and a separate rain shower and 2 toilets. The location is close to Darling Harbour and a short walk to the city.
We dined in the Japanese restaurant within the hotel and had several superb tapas size dishes. The decor was lovely although it was very loud and rowdy on the Friday night.
We found the staff to be efficient and friendly, particularly the men assisting with our luggage and taxis.
Our only regret is that we didn't have the room for longer. It is certainly a hotel where you could happily remain in the confines of your room and soak in the luxe fit out. I would gladly recommend this hotel.

Stayed: November 2012, travelled as a couple
Thank michgrif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca_DellaCioppa, Front Office Manager at The Darling, responded to this reviewResponded 19 November 2012

Dear michgrif,

Don’t we all wish we could stay longer, be pampered and as you say soak in the luxe fitout!
The Darling team is always striving to set a standard Sydney hasn’t seen and once again we are in celebrations of our latest award- Best International New Hotel for Construction and Design at the International Hotel Awards 2012.

It’s great to hear your recommendations and we of course would gladly welcome you back!

Regards,

The Darling team x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Darling

Address: 80 Pyrmont St, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 178 Hotels in Sydney
Price Range: £179 - £518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Darling 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Darling is located at The Star Sydney and is a key feature of Sydney’s leading entertainment destination. The hotel was designed as a stand-alone structure, with its own arrival experience, amenities and alluring personality. Housed in a distinctive inverted glass tower resting on a sandstone podium, the hotel features 171 stylish and spacious rooms, suites and penthouses, a 25-metre outdoor heated swimming pool, world-class cuisine and an indulgent day spa. The Darling is honoured to be the first Sydney hotel to be awarded a prestigious Forbes Five-Star rating. A Forbes Travel Guide Star Rating is the most coveted award in the global luxury travel sector. Properties awarded Five-Stars are considered outstanding and are often iconic with virtually flawless service and facilities. ... more   less 
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