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“fantastic value, location is brilliant”

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Holiday Inn Old Sydney
Ranked #43 of 179 Hotels in Sydney
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 February 2014

Location,location,location is an understatement. perfect location for visitors of Sydney.
convenient for shopping, cruises, harbour bridge, opera house, botanical gardens and star city casino.
Hotel is not 5 star but is clean, service is fantastic, breakfast was good, we would nt hesitate to come back. We are already planning to return..We stayed for four nights and thought it was fantastic value

  • Stayed: February 2014, travelled as a couple
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2  Thank jeff g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 9 February 2014

Dear jeff g,

Thank you for taking the time to review our hotel. We were pleased to read that you enjoyed your four night stay with us.

Thank you for your positive comments in relation to the hotels location, breakfast and staff.

We look forward to welcoming you back to the hotel again soon from Melbourne.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 9 February 2014 via mobile

The location is really lovely. The neighborhood has some great restaurants and walking distant to many of the attractions.
The service is quite fine too. Friendly without attitude.
But the whole place is tired. I am sure it makes good money. Put some back into the property! The lobby can be easily freshen up with better rugs and furniture. And room needs some serious work on the bathroom.
Overall, it is a fine stay. I will stay again for its location.

Stayed: February 2014, travelled as a couple
Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 9 February 2014

Dear Stephen L,

As a Senior Reviewer, thank you for taking the time to review our hotel and for your kind words about our staff. I was also pleased to read that you enjoyed our hotels location. I am pleased to let you know that the hotel will be having all new furniture arriving for our lobby area in the next four weeks. The next stage after this will be the update of the restaurant furniture and carpet which will be completed by May. This will also coincide with a full upgrade of our air conditioning and heating systems in each guest room which will be carried out at the same time. Our bathrooms are being given a small overhaul floor by floor at the moment by our maintenance team which is receiving positive comments.

We hope to be able to share with you some of these updates by the time you stay with us next. Thank you for once again for choosing to stay with us.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 4 February 2014

It's not the best hotel in terms of rooms I've ever stayed in and as a platinum member was upgraded.... not sure what the upgrade room as the rooms were very very basic.

Overall though you are paying for the location and it is very good indeed. If you want a hotel with bridge and opera house in view you can't do much wrong with this Holiday Inn.

Reception is nice and the set-up not bad. Breakfast is expensive but cafe's aplenty within 50 yrds. The pool is much smaller than pictures suggest and when you have 4 people around it, it's pretty much a no go area. However, you don't go Sydney for a pool..... go to Bondi

Room Tip: Choose a high floor facing bridge or Opera House
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  • Stayed: January 2014, travelled as a couple
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Thank Mr_Livers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 6 February 2014

Dear Mr_Livers,

As a Senior Contributor thank you for taking the time to review our hotel. Thank you for your loyalty as an IHG Rewards member.

We are pleased that you enjoyed our hotels location, and that as noted in one of your other reviews whilst in Sydney, that you enjoyed your fish and chips nearby the harbour.

Wishing you safe future travels.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 3 February 2014

We recently stayed in this Hotel the night before embarking on a cruise from Circular Quay. To say the hotel was handy to the cruise terminal is an understatement. It must be no more than 50m from the front door. We had booked through Expedia and for under $230.00 also had a buffet breakfast. Or room was at the back of the hotel and looked out at a cliff face, but given we were about to spend 14 days at sea it didn't matter. The room was basic but quiet. It's handy to all the attractions at The Rocks, the Opera House and Circular Quay. It's an easy walk from the train station at Circular Quay if you catch the Airport Train as we did.

Room Tip: If your after a view may need to pay a little more for a room at the front of the hotel.
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  • Stayed: February 2014, travelled as a couple
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2  Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 5 February 2014

Dear Craig H,

As a Senior Contributor, thank you for taking the time to review our hotel. We trust that you enjoyed your cruise and were pleased to read that you found our location so convenient to the overseas passenger terminal.

We hope to be able to welcome you back the next time you visit Sydney.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 31 January 2014

We stayed in the Hotel for one night before our cruise and 3 nights on our return. Everything about the place was superb - service, spotlessly clean, excellent food . Australia is not a cheap destination anymore (beer £6-7 a pint)! But given that it was also fair value for money.

Room Tip: We had ours on the 2nd and 5th floor - all very good.
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  • Stayed: January 2014, travelled as a couple
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4  Thank Roy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 2 February 2014

Dear Roy V,

Thank you so much for taking the time to review our hotel and for awarding us with five stars. I was delighted to read how much you enjoyed your stay with us.

Thank you for your very kind words about the hotel and our team.

We trust that you enjoyed your cruise out of Sydney!

Kind regards, wishing you a Happy 2014.

Rob & Team Holiday Inn Old Sydney

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Reviewed 30 January 2014

After a rocky start,the extractor fan was on 24/7 in the room,we were given another room.It was a lot better.The hotel was situated really good and close to everything.`The Rocks` were just at the back of the hotel,soom great places to eat/drink.Circular Quays was about a 10 minute walk away.All the staff were very polite and friendly,nothing seemed to be too much trouble for any of them.Very helpful and knowledgeable.Would recommend this place to anyone.Would go back like a shot,given the chance.

  • Stayed: January 2014, travelled as a couple
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1  Thank billyboy212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 2 February 2014

Dear billyboy212,

Thank you for taking the time to review our hotel. We were pleased to read that you enjoyed your stay at the hotel and in the Rocks area. We apologise for the initial issue which you had with your original room but are happy that we could rectify this for you. We wish to also thank you for your positive feedback in relation to our staff which is greatly appreciated.

Wishing you safe future travels, and we hope to be able to welcome you back again in the future.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 28 January 2014

Enjoyed a mini break at this lovely hotel in The Rocks area of Sydney.
Great location esp if your planned activities are around the harbour.
Close to many fine dining restaurants, casual eats and cafes.
Circular Quay and The Opera House are within walking distance.
Not too far to walk to other areas in the city - 25mins approx.
If leaving on a cruise, the Overseas Passenger Terminal is parallel to the hotel street.
Reception area is very large with lounge chairs scattered throughout.
There is a lounge area and bar to the left as you walk in.
Computers are to the right - approx. 6.
As of Jan 1st there is free wi fi for priority members.
Staff were professional and friendly.
Our room wasn't ready when we arrived (we were early) so we were told they ring our mobile when ready. We went for a walk for the given time span, came back to the hotel and waited for the phone call. Sat in full view of staff who had served us. After 30 minutes we inquired about our room. Yes it was ready! Oops! No phone call. No apology.
Stayed on the 8th floor (highest) without a view. Could have upgraded for another $45 for a room with a view but we didn't bother. Room was on the small size and looked a little tired. Clean but basic.
Great floor to be on as close to rooftop pool. Again, small pool and area but had no trouble with seating. Only negative was the lack of shade esp in 35+C degree heat. Spoke to staff - they are working on it. Wind is a factor so that explained the lack of umbrellas. Potted palms in sturdy pots perhaps?
Buffet breakfast was great - tasty food and good value. Cost was approx. $27 pp from memory which is very cheap for Sydney. However, if you 'book' at reception it is cheaper - $22pp. Saves having to go looking for food in the morning, which we did a couple of times. Ended up spending more $$$ at a couple of "OK" cafes, and nowhere near as nice.
Got a great package deal considering it was the summer holidays.
Valet parking was $39 per night. Again, cheap for Sydney (Rydges World Square = $60!)
Will definitely stay again.

Room Tip: Ask for the 8th floor - quieter and closer to the pool.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Nathalie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 29 January 2014

Dear n l e,

Thank you for taking the time to review our hotel. I was pleased to read that you enjoyed your break in Sydney. Thank you for your very comprehensive review and positive feedback about our breakfast offering and valet parking. The hotel always endeavours to provide the best value for money to our customers. Our breakfast offering regularly receives similar positive feedback which is greatly appreciated.

In regards to your check-in experience, I apologise for the errors made with our procedures which should not have occurred. I have shared this feedback with our Front Office Management team to address.

In relation to the lack of umbrellas on the roof, unfortunately due to OH&S regulations we cannot erect any structures on the roof which could potentially become projectiles in windy conditions .This includes umbrellas and shade sails. The wind conditions on the harbour can change quite quickly at times making this very difficult.

Thank you once again for your feedback and we hope to be able to welcome you back to the hotel again in the future.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Old Sydney

Address: 55 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Sydney
#42 Luxury Hotel in Sydney
#43 Family Hotel in Sydney
#48 Romantic Hotel in Sydney
Price Range: £130 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Old Sydney 4*
Number of rooms: 176
Official Description (provided by the hotel):
The Heritage Listed Holiday Inn Old Sydney is one of Sydney's little secrets,uniquely positioned between the Harbour Bridge and Sydney Opera House within the iconic area of The Rocks. Holiday Inn Old Sydney is the closest hotel to the Overseas Passenger Terminal providing a hassle free accommodation option pre and post cruise. The hotel is closely situated to the Circular Quay Ferry and Railway stations also providing easy access to Sydney Airport via the Airtrain. Each of our 176 guestrooms come equipped with a choice of soft & firm pillows, flatscreen TV's, high speed internet access. Enjoy spectacular views to Sydney Harbour or an outlook onto the historic Rocks from the comfort of your room. Stroll down the harbour-side promenade past the museum of Contemporary Art, to lively Circular Quay and experience an excellent selection of restaurants and bars. Here you can catch a ferry to Manly Beach, Watsons Bay, Taronga Zoo or enjoy a fabulous harbour cruise. Holiday Inn Old Sydney is only moments from the majority of Sydney's best attractions and a variety of great shopping options, including the Rocks Markets, Queen Victoria Building, Pitt Street Mall and Oxford Street. Experience spectacular views of Sydney Harbour, the famous Harbour Bridge and the world-acclaimed Opera House from the famous Holiday Inn Old Sydney rooftop, equipped with heated outdoor pool and spa. Holiday Inn Old Sydney also offers a complimentary business centre with computer and internet access to keep you connected whilst away from home. ... more   less 
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Also Known As:
Holiday Inn Old Sydney Hotel Sydney
Old Sydney Holiday Inn
Holiday Inn Sydney
Sydney Holiday Inn

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