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“Amazing location on The Rocks! Stunning views from roof-top pool.”

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Holiday Inn Old Sydney
Ranked #45 of 186 Hotels in Sydney
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 June 2014

This hotel offers one of the best ever views from its roof-top terrace and pool area! Looking from The Rocks, you have a close view on the Harbour Bridge, the Opera House, the bay area and the rest of the CBD skyline.

A very good hotel for both leisure and business guests. Whenever I'll come to Sydney for business again, I'll certainly stay at this hotel.

  • Stayed: May 2014, travelled on business
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Thank MiKuSing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 30 June 2014

Dear MiKuSing,

Thank you for taking the time to review our hotel. We were delighted that you enjoyed your stay with us. Thank you for your kind words.

We look forward to welcoming you back to the hotel when you travel to Sydney again for business again in the future.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 27 June 2014 via mobile

The customer service in this hotel is great , the breakfast is good , the front office team very polite and friendly also the bar staff are very helpful and trying their best to please the customer , I recommend this hotel for anybody who like to enjoy staying at the rocks

Stayed: June 2014, travelled with friends
Thank Adam2203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 30 June 2014

Dear Adam2203,

Thank you for taking the time to review our hotel. Your kind words are greatly appreciated. Thank you for recommending the hotel and for awarding us with a five out of five review.

Wishing you safe future travels, thank you for choosing to stay with us.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 27 June 2014

Stayed one night here for our "vivid" experience. The hotel is excellently located in the heart of the Rocks district and close to many major Sydney attractions, bars and restaurants around the harbour.
The hotel has a grand oppulent open foyer which is very inviting and a great place to sit by the open fire and enjoy a coffee or drink.
The staff are friendly and accomadating. Our stay coincided with our 25th Anniversary but unfortunately at time of check in no special attention was made to us and the only acknowledment from staff was a card from the manager slipped under the door. A little more personal touch on this occasion would have been nice.
The rooms unfortubately are in need of an urgent upgrade in decor as they were very bland in furnishings. However the room was clean and the bed was comfortable. The bathroom was extremely small and is also in need of upgrading.
The view from the room only offered an aerial sight of the Rocks district but the views from the corridor and the roof top pool were breathtaking looking over the harbour, sydney opera house and city skyline as well as the bridge.
The buffet breakfast was good value and set in the upper level of the foyer overlooking the entrance.
The price of the hotel was reasonable considering its location but I think the need for room renovations left our stay slightly disappointing.

  • Stayed: June 2014, travelled as a couple
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Thank PaulR74_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 30 June 2014

Dear PaulR74_13,

Thank you for taking the time to review our hotel over the recent Vivid festival. Congratulations on celebrating your 25th wedding anniversary. We apologise that we didn't do more on your special evening to help you celebrate. We usually go to great lengths to 'wow' our customers and we are sorry that we let you down. Thank you for your kind words about our staff and our breakfast offering.

We acknowledge your constructive feedback in relation to the décor in the hotel. The team here are working hard on our hotel maintenance program as well as several projects which are currently being rolled out or about to occur.

We are glad that you enjoyed the fireplace in our lobby, it's a great place to have a drink on a winter evening.

Thank you once again for your feedback, wishing you a very happy 2014.

Please accept our apologies.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 26 June 2014

Staff is great, location is superb. Food is wonderful. Rooms are clean and comfortable. Walking distance to all the major sights. Outdoor market on weekends that great. wonderful street food at the market. Great value. The breakfast buffet is to die for.

Room Tip: They have an outdoor market that sets up right next to the hotel on weekends, thats amazing. Walking...
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  • Stayed: June 2014, travelled with family
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1  Thank the lucha k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 29 June 2014

Dear the lucha k,

Thank you for taking the time to review our hotel. We were pleased to read that you enjoyed your stay with us, we sincerely appreciate your positive feedback about the hotel and our staff.

Thank you for choosing to stay with us.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 26 June 2014

We stayed here on a short break in Sydney to take in the Lion King. The location of course is excellent being no better place to be than 'The Rocks' in Sydney.
Unfortunately the Holiday Inn is let down considerably in cleanliness and sleep comfort (bedding).
The service could use a little more enthusiasm and a smile or two.
We would probably look elsewhere on our next visit.

Room Tip: No tips here.
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  • Stayed: March 2014, travelled as a couple
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1  Thank Rhys and Larysa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 26 June 2014

Dear Rhys and Larysa H,

Thank you for taking the time to review our hotel. We trust that you enjoyed the Lion King musical which was on recently.

We are sorry to read that you found our hotel to not be up to standard and appreciate your constructive feedback. We have shared your feedback with the Senior Guest Experience Manager and Housekeeping Manager for reflection.

We are sorry that we did not get things right for you, our front line and housekeeping staff are regularly commended on their friendly service with a smile and care which they take with our guest rooms.

Please accept our apologies.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 25 June 2014 via mobile

Location and staff are fantastic! Room is an ok size and the bed is very good. Decor is getting tatty and the bathroom looks very old, random hole in the ceiling! It's clean and bright but the window is old so it's noisy all the time. View of the opera house is clear unless there is a cruises ship in, then you can't see it from floor 6. All this with the price and it's a nice place to stay. Maybe worth finding an extra $50 a night and staying in one of the bigger buildings near by?

Stayed: June 2014, travelled on business
Thank RB5Turbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 26 June 2014

Dear Rb5Turbo,

Thank you for taking the time to review our hotel. Thank you for your positive feedback about our hotels location and staff. We also appreciate your constructive feedback which you have shared with us. Since your visit in March, the hotel has replaced all of the lobby furniture and repainted and re-carpeted the breakfast restaurant. We are also in the process of replacing the tables and chairs in this area as well.

We are currently working with the local council on some rectification works to our heritage listed building which includes our windows which are also parted of this listing. In terms of the interior of our rooms, we are currently rejuvenating bathrooms floor by floor as well as attending to our normal preventative maintenance program.

We apologise that some of your views were obstructed during your stay by the cruise ships. March is one of the peak months for cruise ships in the harbour.

Thank you once again for choosing to stay with us.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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Reviewed 24 June 2014

The Holiday Inn on the rocks is built in old Sydney where there are many old structures - many of which were constructed by prison labor. The hotel is located between the Opera House and the Sydney bridge. There is a swimming pool and hot tub on the roof, and a very pleasant atrium inside. The restaurant serves an extensive breakfast which is provided complementarily with the room. There are many interesting sights to see in the local area, and the ferries are located nearby for transport to sights around the harbor.

  • Stayed: June 2014, travelled with family
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1  Thank 163gilbertc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMHIOldSydney, Hotel Manager at Holiday Inn Old Sydney, responded to this reviewResponded 25 June 2014

Dear 163gilbertc,

Thank you for taking the time to review our hotel. We were pleased to read that you enjoyed your stay with us and that you were able to share some of your information about the history of our area with others online.

Wishing you safe future travels, thank you for choosing to stay with us.

Kind regards,

Rob & Team Holiday Inn Old Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Old Sydney

Address: 55 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Sydney
#34 Family Hotel in Sydney
#48 Romantic Hotel in Sydney
Price Range: £135 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Old Sydney 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
The Heritage Listed Holiday Inn Old Sydney is one of Sydney's little secrets,uniquely positioned between the Harbour Bridge and Sydney Opera House within the iconic area of The Rocks. Holiday Inn Old Sydney is the closest hotel to the Overseas Passenger Terminal providing a hassle free accommodation option pre and post cruise. The hotel is closely situated to the Circular Quay Ferry and Railway stations also providing easy access to Sydney Airport via the Airtrain. Each of our 176 guestrooms come equipped with a choice of soft & firm pillows, flatscreen TV's, high speed internet access. Enjoy spectacular views to Sydney Harbour or an outlook onto the historic Rocks from the comfort of your room. Stroll down the harbour-side promenade past the museum of Contemporary Art, to lively Circular Quay and experience an excellent selection of restaurants and bars. Here you can catch a ferry to Manly Beach, Watsons Bay, Taronga Zoo or enjoy a fabulous harbour cruise. Holiday Inn Old Sydney is only moments from the majority of Sydney's best attractions and a variety of great shopping options, including the Rocks Markets, Queen Victoria Building, Pitt Street Mall and Oxford Street. Experience spectacular views of Sydney Harbour, the famous Harbour Bridge and the world-acclaimed Opera House from the famous Holiday Inn Old Sydney rooftop, equipped with heated outdoor pool and spa. Holiday Inn Old Sydney also offers a complimentary business centre with computer and internet access to keep you connected whilst away from home. ... more   less 
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Also Known As:
Holiday Inn Old Sydney Hotel Sydney
Old Sydney Holiday Inn
Holiday Inn Sydney
Sydney Holiday Inn

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