My partner and I were given a room with two single beds despite booking a Queen. Staff refused to sort it out and did everything they could to make the complaint process as difficult as possible. Ended up checking out 40mins after checking in and then had to argue with reception to get proof of checking out as they refused to provide any documentation. Will be taking the matter to the Small Claims Tribunal.
- Official Description (provided by the hotel):
- Emanating a quiet charm right in the middle of the action, Holiday Inn Darling Harbour has the best that Sydney has to offer on its doorstep. A heritage listed former Wool Store cloaks the northern wing of the hotel in history. Situated in the southern end of Sydney's central business district, the hotel is ideally positioned to allow you to make the most of your visit to Sydney. Take a leisurely stroll through Darling Harbour with its many attractions. The vibrant Chinatown and Latin Quarter are close by and the Qantas Credit Union Arena is right across the road. You can walk to some of Sydney's best restaurants, theatres and shopping complexes. For something a little different, board a ferry or the light rail for sightseeing. Trains and buses to Pitt Street Mall shopping precinct and Circular Quay are nearby too. ... more less
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- Also Known As:
- Holiday Inn Darling Harbour Hotel Sydney
- Holiday Inn Sydney
- Sydney Holiday Inn