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“Lovely hotel”

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Cambridge Hotel Sydney
Ranked #35 of 179 Hotels in Sydney
Certificate of Excellence
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely hotel”
Reviewed 7 January 2013 via mobile

We stayed here for 12 nights over Christmas & new year. The staff where very helpful and polite always said hello when we passed the front desk. During new year the hotel got busier but the service didn't falter. The room was big, clean and comfortable. We had tea and coffee facilities, iron, kettle and large wardrobe. We got married while in Sydney and the staff where more than helpful with allowing me to hide my wedding dress from the groom!!
Great location lots of places to eat & drink near by and not to far to walk or bus into harbour and city. I agree with the other comment about the elevators they where right by people's rooms luckily we wasn't near one but we where by the pool and we could here people around there.

I would stay here again though if ever get to visit Sydney again.

Stayed December 2012, travelled as a couple
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 9 January 2013
Dear Laura M,

First of all, congratulation on your recent nuptials! We are thrilled that you chose the Cambridge Hotel to celebrate this big event, as well as the New Year of 2013.

We are delighted that we were able to play a part in making your big event a memorable and enjoyable one. It is great that the location and facilities suited you and that you had a great time.

I have to agree with you that some rooms are close to the elevators, however we seldom receive complaints from our guests, and most of our guests are well-mannered in the public areas. I apologise if you were disturbed in any way noise.

Once again, thank you very much for your feedback and we look forward to welcoming you back to Cambridge Hotel in the near future.

Warm regards
Steven Gargano
General Manager
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (409)
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English first
Sydney, Australia
Level 5 Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 January 2013

My husband & I spent a comfortable night here, I was happy to be up-graded to a balcony room which was spacious & quiet. The staff were very helpful & friendly & the hotel is in a great location, we were able to walk to dinner & into the city. Overall, good value for money.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryRedshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 9 January 2013
Dear MaryRedshoes,

Thank you very much for taking the time to share your experience with us. We are delighted that you had an enjoyable stay with us.

We are glad to hear that you enjoyed the spacious and quiet room. I have passed your praises onto our front line staff, thank you for sharing this with us. We are glad that you also enjoyed the location; many of our guests chose the Cambridge Hotel for its great location.

Once again, thank you very much for your wonderful feedback and we look forward to welcoming you back to Cambridge Hotel in the near future.

Warm regards
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 January 2013

This hotel was recommended by Trailfinders and we found it well situated, clean and ideal for a short stay (3 nights) The staff were excellent, and when we arrived early after an overnight flight, we were able to check in within 45 mins.

Room Tip: worth paying a little extra for a superior corner room.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank norriebowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 9 January 2013
Dear norriebowman,

Thank you for choosing to stay with us and for taking the time to share your feedback with us after your stay.
We are delighted to hear that you had an enjoyable stay at our hotel. Also we are glad that you found that the locality of our hotel was great. It is also pleasing to hear that you found our front line staff working efficiently and providing good service for our guests.
Once again, thank you very much for your wonderful feedback and we look forward to welcoming you back to the hotel.

Warm regards
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 January 2013

I stayed at the Cambridge Hotel and I have to say - I really didn't want to leave! The bed was the most comfortable I have slept on at any Hotel ever.

The staff were just wonderful and the service absolutely fabulous. I felt cared for and valued as a guest. The rates were also very affordable for such good quality accommodation.

I was upgraded, just by chance, to one of the beautiful rooms on the top floor - and the view was just lovely.

The area is also fantastic - being close to Oxford Street and many great eats, bars, movies - everything you could want !

Room Tip: Ask to be put on the top floor if they have availability !
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  • Stayed October 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Lawrence845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 9 January 2013
Dear Lawrence845,

Thank you very much for your recent stay at the Cambridge Hotel. We would also like to thank you for taking your time to leave your wonderful comments about the hotel and your stay with us.
It is great to hear that you enjoyed your stay. I am delighted to hear that you enjoyed everything from the beds to the friendly staff to the location and value.
Once again, thank you for sharing your feedback with us. Positive feedback always keeps the staff motivated.
We look forward to welcoming you back to the Cambridge Hotel in the near future.

Warm regards
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2013

Stayed at the Cambridge Hotel on my recent visit to Sydney. The hotel is located right off of Oxford street which has all the bars and restaurants you could ever want. I specifically chose the hotel for the location. The room was very nicely appointed and was a good size. Internet was available for purchase at a fairly reasonable rate. They also offer a late afternoon checkout for a fee which I thought was a nice option. I would definitely stay here again when I am back in Sydney.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DMCnNYC1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 9 January 2013
Dear DMCnNYC1974,

Thank you very much for choosing the Cambridge Hotel for your recent stay, and thank you for taking your time share your feedback and experience at the Hotel.
I am delighted to hear that you enjoyed the hotel, the well-appointed room, the location and value for money.
It is always a pleasure to hear about great guest experiences as this motivates our team to exceed guest expectations.
Once again, thank you very much for your great feedback and we look forward to welcoming you back to the hotel again soon.

Warm regards
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 January 2013

Hotel itself was fine, room was clean and reasonably priced for the location. However, our room was right be the elevator (seems like most of them are) so it was very noisy with people going in and out and talking while waiting for the elevator to arrive. One night some guests came back and continued to party in their room, while the next night one of the apartments in the building opposite were partying, very loudly, until 3.30am.

While the location was good, being close to some great restaurants, it was too busy and noisy, lots of sirens during the night as well. It was the weekend leading up to New Year's Eve so it may have been noisier than normal.

Hotel staff were great, room clean and ok size, shower was quite small however, and balcony looked out to ugly naked guy across the road. Would have been fine (not so much the UNG) if it wasn't so noisy. Wouldn't stay here again, but we probably wouldn't stay in the area again either.

Room Tip: Away from the elevators.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamrNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 3 January 2013
Dear SamrNZ,
Thank you very much for taking your time to share your feedback with us.
I am sorry to hear that your experience with us did not meet your expectations. It is important that front desk staff are informed of such disturbances so that they may action this immediately. The front desk staff are always here to help and will be more than happy to move you to another room when availability allows it.
It is great to hear that you enjoyed the room, cleanliness and the value for money.
Once again, I apologise for the noise disturbances and hope that this will not deter you from staying with us again.
Thank you for your feedback and bringing your disturbances to our attention. We hope to be able to welcome you back to the hotel again.
Warm regards,
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bury
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2013

I must firstly admit that this review is 12 months late and was from a trip in 2011. Having read reviews before we left England I promised I would review it to show OUR findings.
On arrival the staff were great, we were well before check in time though so had to wait for our room which is fair enough.
We were staying initially for a few days to catch up with family then heading out on the Great Ocean Road with the plan to book rooms wherever we ended up!. We were that pleased with the hotel, staff, rooms etc that we rebooked it for our final few days down under after our road trip/journey!
We were advised initially that it wasn't maybe a suitable area for a family stay, we have (at the time) a 5 year old daughter. Couldn't be further from the truth. Plenty of nice bars and eateries nearby.
Public transport is a 5 minute walk away though Sydney Harbour is easily within walking distance.
I'm not normally the sort of person who stays in the same place twice but this hotel warranted it and I would happily go back if/when we get chance to visit Australia again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BuryJez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, 3 January 2013
Dear BuryJez,
Thank you very much for your great feedback and for taking your time to share your experiences with us.
I am delighted to hear that you enjoyed the hotel, the room, the friendly staff and the location. I am very glad that the Cambridge Hotel suited your needs and lived up to your expectations.
Thank you for choosing the Cambridge Hotel for your second stay in Sydney and we look forward to welcoming you back to again when you return to Sydney in the near future.
Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambridge Hotel Sydney

Property: Cambridge Hotel Sydney
Address: 212 Riley St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel)
Phone Number:
Region: Australia > New South Wales > Sydney > Surry Hills
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#17 Best Value Hotel in Sydney
#26 Family Hotel in Sydney
#35 Luxury Hotel in Sydney
#39 Business Hotel in Sydney
#49 Romantic Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cambridge Hotel Sydney 4*
Number of rooms: 149
Official Description (provided by the hotel):
The 4 star Cambridge Hotel offers multi-award winning accommodation located in the heart of Sydney's Surry Hills. Many of our 149 guest rooms and suites offer stunning city-scape views from their private balconies. The hotel is within easy walking distance of Sydney's main attractions, and is ideally located for accessing Darling Harbour, Chinatown, Cockle Bay Wharf and Sydney's Iconic Landmark's such as the Opera House and Harbour Bridge. Facilities include 24-hour reception and room-service, a rustic Italian restaurant and an indoor, heated swimming pool and spa. All rooms enjoy complimentary tea and coffee making facilities, in-room safes and comfortable bedding. Parking will never be an issue at the hotel with 5 basement levels of parking available for guests to use (fees apply) ... more   less 
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Also Known As:
Quality Hotel Sydney
Quality Inn Sydney

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