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“Excellent”

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Cambridge Hotel Sydney
Ranked #39 of 180 Hotels in Sydney
Certificate of Excellence
Reviewed 2 July 2014

This is a very good experience starting in this hotel coz there place is good, close to many attractions and things to do. Lots of eatery, shops, public transport etc available just nearby. I will recommend this hotel to my friends.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Josephine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 4 July 2014

Hi Josephine,

Thank you for sharing your experience with us. It is great to hear the location suited your needs and you utilised the local eateries and attractions; Surry Hills certainly has a large variety of restaurants to choose from. Thank you for your recommendation, we look forward to welcoming you back again soon.

Kind Regards,

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3,015 - 3,021 of 4,440 reviews

Reviewed 2 July 2014

We booked this hotel on a trip to interview for a US Green Card. While it is not right next door to the Consulate on Martin Place, it was close to the wonderful neighborhood of Surry Hills.

We asked to check in early, as we'd been on a VERY early flight, and our room had no windows - the sliding glass doors on one wall were frosted and locked - but since we'd been too impatient to wait for our room, we accepted the room. We were not in the room during the day anyway!

It was a bit noisy between rooms - I believe the bathrooms are side-by-side, and we knew when our neighbors were up. But the bed was extremely comfortable, and we felt well taken care of. We'd stay here again!!!

The fire alarm was playing up the morning we checked out. The manager was very apologetic - and kept all patrons informed via the intercom system. This hotel is good value for the money. By moving slightly south of the CBD, the price is really great!

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi Susan,

Thank you for taking the time to share your experience. As you have noted, we have limited availability before standard check-in time, and I’m glad our team were able to accommodate you in a timely manner so early in the morning. It’s great you found the bedding comfortable and our room to provide good value for money. The team at the Cambridge Hotel look forward to welcoming you back soon.

Kind Regards,

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Reviewed 1 July 2014

We had a great stay here for one night to look at the "Vivid lights" . Check in was very quick and the staff were very friendly. Recommended us to get the ferry between Circular Quay and Darling Harbour, very good! The room we had chosen had a balcony and we could see part of the Opera House and the city lights. The bed was wonderful with very white, new sheets. The bathroom though was very tiny but very clean. Nice big room but could have some pictures on the wall. Looked very plain. We also got a nice hot breakfast in the morning at the Italian restaurant adjacent to the hotel. It was a very good deal!

  • Stayed: June 2014, travelled as a couple
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Thank KerstinJWoongarrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi KerstinJWoongarrah,

Thank you for sharing your thoughts on the Cambridge Hotel. It is good to hear that you enjoyed the city views from your private balcony, the breakfast buffet along with the high standards of service in Housekeeping. In regards to room decor, we are taking your comments into consideration. We look forward to welcoming you back soon.

Kind Regards

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Reviewed 1 July 2014

Our room was as described. Very friendly, efficient staff. Our 1 bedroom suite had beautiful city views with a balcony, so the room was very bright and airy.
The sofa bed was extremely comfortable as it had an extra mattress, which was very much appreciated. Would definitely recommend this hotel and would
stay again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi Karen,

Thank you for sharing your feedback. I’m glad you enjoyed your stay at the Cambridge Hotel and found our accommodation to be light, spacious and comfortable. It’s great you were also pleased with the additional mattress we provide on our sofa bedding. The team look forward to welcoming you back again soon.

Kind Regards,

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Reviewed 1 July 2014

We have stayed in a room with 2 double beds. Room was clean and comfortable. Staff were friendly. Close to everything in Sydney CBD. But there is no Microwave in the room which is a basic requirement.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Traveller F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi Traveller F,

Thank you for sharing your feedback on the Cambridge Hotel. While I’m glad you enjoyed the high standard of our Housekeeping and Service Departments, it’s unfortunate other aspects of your stay were less than ideal.

The hotel offers a range of room types to suit the needs of various guests. We take care not to misinform the public, and we do not advertise or sell our Premium Twin rooms as having cooking facilities. If you require the use of a microwave, I’d recommend booking our One Bedroom Suites; these have a kitchenette within the lounge room, along with a separate bedroom for your added convenience.

Overall, it’s great you had an enjoyable stay and I look forward to welcoming you back.

Kind regards,

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Reviewed 1 July 2014

Great stay, friendly staff, rooms very clean, balcony was great,
Close to all you need. Oxford street 2 min walk, bottle shop,supermarket
Restaurants all 5 mins walk. Car parking on site for fee.
Only $15 in taxi to opera house.
Not enough information in room for attractions and things to do otherwise
Very satisfied and have recommended to family

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank Petrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi Petrina B,

Thank you for sharing your experience with us. It is good to hear that the location of the hotel suited your needs throughout your stay. Our friendly team at reception are more than willing to provide information on tourist attractions and the local area and are available 24 hours a day. Overall, I’m pleased you enjoyed your stay with us and we look forward to welcoming you back soon.

Kind Regards

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Reviewed 1 July 2014

Worth commenting on is the fact tha I left a phone charger in the room after a 2 nite stay and it had been handed into reception before I had even called to enquire about it.
Thank you.
regards
Graeme

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Graeme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 3 July 2014

Hi Graeme,

Thank you for sharing your feedback. It’s great you found the location ideal and the accommodation to be high value for money. The team here at Cambridge Hotel appreciate your recognition of their service, and look forward to welcoming you back.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambridge Hotel Sydney

Address: 212 Riley St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel)
Phone Number:
Region: Australia > New South Wales > Sydney > Surry Hills
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Best Value Hotel in Sydney
#26 Family Hotel in Sydney
#38 Luxury Hotel in Sydney
#40 Business Hotel in Sydney
#50 Romantic Hotel in Sydney
Price Range: £69 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cambridge Hotel Sydney 4*
Number of rooms: 149
Official Description (provided by the hotel):
The 4 star Cambridge Hotel offers multi-award winning accommodation located in the heart of Sydney's Surry Hills. Many of our 149 guest rooms and suites offer stunning city-scape views from their private balconies. The hotel is within easy walking distance of Sydney's main attractions, and is ideally located for accessing Darling Harbour, Chinatown, Cockle Bay Wharf and Sydney's Iconic Landmark's such as the Opera House and Harbour Bridge. Facilities include 24-hour reception and room-service along with a rustic Italian restaurant. All rooms enjoy complimentary tea and coffee making facilities, in-room safes and comfortable bedding. Parking is available at the hotel with 5 basement levels of parking for guests to use (fees apply) ... more   less 
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Also Known As:
Quality Hotel Sydney
Quality Inn Sydney

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