We booked a premium double room from an external website. And arrived to see two single beds and a tatty room. Nothing like the pictures we saw.
I also requested a quite room, as we had just arrived from Europe so wanted to get as much sleep as possible (jet lag). That wish was not granted, but my confirmation email states different!
Our bedroom was 313 on a balcony over looking an indoor pool. We had the pleasure to be woken up every morning around 7:30/8:00 by screaming kids playing in the pool. Which echoed in the quad like area. I totally respect the fact that they were on holiday but also slightly pissed that we requested a quiet room and probably had one of the noisiest tattiest rooms going. Reception looks great, I just don't understand how a 4* hotel can have such a random shabby room!
Also NO FREE WIFI!! Don't book premium because it's literally not worth the money!
- Official Description (provided by the hotel):
- The 4 star Cambridge Hotel offers multi-award winning accommodation located in the heart of Sydney's Surry Hills. Many of our 149 guest rooms and suites offer stunning city-scape views from their private balconies. The hotel is within easy walking distance of Sydney's main attractions, and is ideally located for accessing Darling Harbour, Chinatown, Cockle Bay Wharf and Sydney's Iconic Landmark's such as the Opera House and Harbour Bridge. Facilities include 24-hour reception and room-service, a rustic Italian restaurant and an indoor, heated swimming pool and spa. All rooms enjoy complimentary tea and coffee making facilities, in-room safes and comfortable bedding. Parking will never be an issue at the hotel with 5 basement levels of parking available for guests to use (fees apply) ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Sydney
- Quality Inn Sydney