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“Clean and tidy.”

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Cambridge Hotel Sydney
Ranked #35 of 178 Hotels in Sydney
Certificate of Excellence
Reviewed 5 August 2014

I stayed there with 2 of my children, very friendly staff and very clean room. Close enough to shops and food outlets. And on the plus side I could barely hear any traffic so made sleeping so much easier.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank Bec551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 7 August 2014

Hi Bec551,

Thank you for sharing your feedback with us. We have recently upgraded our windows to decrease the income of external noise and it’s great that you experienced a quiet atmosphere during your stay. We are pleased you enjoyed our high standard of service and cleanliness along with our convenient location, and we look forward to welcoming you back again.

Kind Regards,

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2,768 - 2,774 of 4,274 reviews

Reviewed 5 August 2014

Great location, we were able to walk to the NSW Art Gallery and to lots of restaurants. It was only about a ten-minute walk to Museum station. We didn't get a chance to use the pool and spa, but that is a plus.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 7 August 2014

Hi Marian L,

Thank you for your feedback. It is great to know that you enjoyed the location of our accommodation, finding it easily accessible to the public transport and local tourist spots such as the Art Gallery. We look forward to welcoming you back soon to enjoy our accommodation and also our pool and spa facilities.

Kind Regards,

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Reviewed 4 August 2014

Very nice place and location and i felt very safe. Nice help from the front desk clerks. We also had a nice breakfast from the restaurant in the hotel. Our first room was not to our likings but the clerks took care of the issues immediately.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Oluranti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 7 August 2014

Hi Oluranti,

Thank you for sharing your experience with us. We are pleased that the front desk team sorted out any issues quickly and efficiently, ensuring you had a comfortable stay. It is great that the location of our hotel suited your needs, and that you enjoyed our buffet breakfast from the in-house restaurant. Thanks again for your feedback, and we look forward to welcoming you back again soon.

Kind Regards,

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Reviewed 4 August 2014

I choose this hotel because it is affordable to me.The room is clean, comfortable but not too small. The staff is friendly. The location of the hotel is good. It is close to city centre with lots of
cafas nearby so that you can enjoy brunch or tea.


  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gtlshl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 7 August 2014

Hi gtlshl,

Thank you for sharing your feedback. It is great that you found our hotel to be good value for money, experiencing the comfort we provide along with the high standard of service and cleanliness. We are pleased that the location was easily accessible for you and you took advantage of the local eateries; Surry Hills certainly has a lot to offer. The Cambridge team looks forward to welcoming you back again soon.

Kind Regards,

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Reviewed 4 August 2014

We were very impressed with the Hotel, cleanliness and service. The locations was perfect. Extremely impressed with the staff and the atmosphere. Our stay was comfortable and we were made to feel very welcome.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 7 August 2014

Hi Tracey C,

Thank you for your feedback. It is great you experienced our high standard of service, and our friendly team made you feel welcome ensuring you had a comfortable and enjoyable stay. Your positive comments certainly motivates the team to continue providing a high standard of customer service. The Cambridge team look forward to welcoming you back.

Kind Regards,

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Reviewed 4 August 2014

We stayed here with 4 of my friends
Didn't like it at all
first of all the room was too small they didn't have free wifi
The jacuzzi wasn't hot or turned on
The location was a bit far
We asked to be checked in really early they said five minute but ended up checking in really late

The only thing I like about it is the towels we're change all the time and balcony that's it


Won't come back we can get better value

Stayed: February 2014, travelled with friends
Thank Alexis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 12 August 2014

Hi Alexis s,

Thank you for sharing your experience with us; your feedback is vital in ensuring the continual improvement and development of our accommodation.
Firstly, I’d like to apologise for your less than ideal situation you experienced. Our room sizes vary throughout the hotel and you were in one of our Deluxe Bedroom Suites which is suitable for up to 4 adults. It’s disappointing to know you found the room too small for you and your friends.
The pool and spa are adjoined; therefore the temperature of the spa is the same as the pool, with a button to the side to start it up which is clearly sign posted. In regards to the WiFi, it is reasonably priced in relation to surrounding hotels; however we do offer complimentary WiFi as an exclusive benefit when booking direct with us.
It is pleasing to know you enjoyed our daily housekeeping service throughout your stay along with your very own private balcony.
We do thank you for your feedback and hope you will come back for a true Cambridge experience.

Kind Regards,

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Reviewed 4 August 2014

We stayed on the 12th floor and had a lovely break away from home. The hotel is in a fantastic location, staff were very helpful and the rooms immaculate and quiet. We will be back for sure! Thank you!


  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 5 August 2014

Hi Kate H,
Thank you for your recent stay and for taking the time to share your experience. It’s great that you enjoyed our central and easy accessible location and that you had a lovely holiday. Our team are appreciative of your kind words and look forward to welcoming you back again soon. Kind regards

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Additional Information about Cambridge Hotel Sydney

Address: 212 Riley St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel)
Phone Number:
Region: Australia > New South Wales > Sydney > Surry Hills
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#26 Family Hotel in Sydney
#35 Luxury Hotel in Sydney
#40 Business Hotel in Sydney
#50 Romantic Hotel in Sydney
Price Range: £80 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cambridge Hotel Sydney 4*
Number of rooms: 149
Official Description (provided by the hotel):
The 4 star Cambridge Hotel offers multi-award winning accommodation located in the heart of Sydney's Surry Hills. Many of our 149 guest rooms and suites offer stunning city-scape views from their private balconies. The hotel is within easy walking distance of Sydney's main attractions, and is ideally located for accessing Darling Harbour, Chinatown, Cockle Bay Wharf and Sydney's Iconic Landmark's such as the Opera House and Harbour Bridge. Facilities include 24-hour reception and room-service, a rustic Italian restaurant and an indoor, heated swimming pool. All rooms enjoy complimentary tea and coffee making facilities, in-room safes and comfortable bedding. Parking is available at the hotel with 5 basement levels of parking for guests to use (fees apply) ... more   less 
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Also Known As:
Quality Hotel Sydney
Quality Inn Sydney

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