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Hilton Sydney
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Reviews (4,838)
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Reviewed 4 August 2012

I was afforded a 7 am check-in after a 44 hr flight (dont be afraid to ask) I had a fantastic view in what appeared to be a brand new room with no flaws. I wish I could have stayed longer and the Breakfast (I am particular) was absolutely magic..... I came back up to Sydney a week later and stayed at the Radisson (it wasn't a mistake as that was great too) but the Hilton just pipped it.

Room Tip: Dont be afraid to ask for a high room and dont miss breakfast
  • Stayed: May 2012, travelled solo
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Thank Stillholidaying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this reviewResponded 9 August 2012

Thank you for your review following your stay at Hilton Sydney.

I am so glad we were able to accommodate your early check in request and that you enjoyed our highly commended breakfast buffet - a real treat indeed.

I do hope we will have the pleasure of welcoming you back to the hotel in the near future.

Sincerely,

Michael Bourne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2012 via mobile

The room was great (pillows were very comfy) and the service as expected. The breakfast was very good and the free wifi at the lower levels was a pleasant surprise after the lack of free wifi in the rooms. The lack of free wifi in the rooms at this hotel of this level was a bit of a surprising was the only negative. The access to the fitness centre with gym, spa and sauna was most welcome and was open until 930pm on weekdays. Would definitely stay again.

  • Stayed: August 2012
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Thank Stevokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this reviewResponded 7 August 2012

Thank you for your review following your stay at Hilton Sydney.

I was very pleased to see you enjoyed your overall experience and we look forward to seeing you the next time your travels bring you back to the area.

Sincerely,

Michael Bourne
General Manager

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Reviewed 2 August 2012

This is my 4th stay here in 18 months and I love this hotel. Location is perfect, all the amenities of a 5 star hotel are present and to cap it off the staff are wonderful. If you can, book a room with access to the Executive Club and get a real treat. One of the best Executive lounges in Asia Pacific, with fantastic food and drink every night. Breakfast is exceptional, although if you want hot food you need to go downstairs (no need with the selection that is present).

And the Executive lounge staff are the best and I would think the envy of other hotels. They really look after you and make you feel a valued guest.

Room Tip: Take an Executive Lounge access room for a real treat!
  • Stayed: July 2012, travelled on business
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Thank CraigandSculli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this reviewResponded 7 August 2012

Thank you for sharing your experience with us on Trip Advisor.

We appreciate your comments and our Executive Lounge team were very pleased to receive your feedback.

Thank you for your loyalty to the Hilton brand and we all look forward to welcoming you back very soon to Hilton Sydney.

Sincerely,

Michael Bourne
General Manager

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Reviewed 2 August 2012

Couldnt ask for more. Stayed at the relaxation room and it was wonderful. Befitting of a five star hotel. Location is amazing, smack in the centre of the CBD, just across from QVB and walking distance to David Jones and Myer.

  • Stayed: July 2012, travelled on business
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Thank littlemissT13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this reviewResponded 2 August 2012

Thank you for your comments following your stay at Hilton Sydney.

Our location is indeed a fantastic place for shopping and I am glad you enjoyed your stay at our hotel.

We look forwad to seeing you again soon!

Sincerely,

Michael Bourne
General Manager

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Reviewed 31 July 2012

We again stayed at the Hilton after another cruise finished in Sydney.
We stayed on 33rd floor in a room looking down on George Street and down toward Darling Harbour.

Hotel was very busy and initially our room wasn't available. Friendly staff at all levels and this hotel is in a prime mid City location across the road from QVB. Short walk to Darling Harbour.
We ate internally in the cafe for a light lunch and enjoyed the service and quality of soup and breads. But be aware that this cafe style area becomes very busy at peak times and service can be slow at times.
Internet charge is not cheap. It should be complimentary

Rooms are extremely well fitted and bed is comfortable.
Easy access to public rail at Town Hall Station , mono-rail is just out the back.

Had a drink at the amazing bar downstairs.

A very enjoyable stay in a comfortable high quality hotel.

Room Tip: You want to be away from the lifts. We like the higher floors
  • Stayed: July 2012, travelled with family
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Thank kencoutts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelBourne01, General Manager at Hilton Sydney, responded to this reviewResponded 2 August 2012

Thank you for sharing your review following your stay at Hilton Sydney.

We are indeed fortunate to be located in such a superb part of Sydney’s CBD and I am delighted you were happy with your overall stay.

I have noted your comments pertaining to the service you experienced at Café Cino and have forwarded your feedback to the Department Manager accordingly; we continually strive for higher quality service and appreciate your comments.

In relation to the provision of internet, please note we do offer complimentary internet in our Lobby and also in the Executive Lounge.

Once again we appreciate your feedback and look forward to serving you again sometime soon at Hilton Sydney.

Sincerely,

Michael Bourne
General Manager

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