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“Perfect location, excellent service and modern room”
Review of Hilton Sydney

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Hilton Sydney
Ranked #38 of 180 Hotels in Sydney
Certificate of Excellence
GreenLeadersBronze level
Reviewed 22 June 2014

This hotel is located perfectly in the middle of the CBD - diagonally opposite Zara for the ladies! The hotel is modern and the bustling with excellent service. We chose to stay in an executive room with lounge access to enjoy an evening drink and canapé. The food in the lounge was good but not great. It was the same every night which was a little tiring - however the lounge is nice and spacious and the staff attentive. The hotel gym is the gymnasium next door which is fully equipped.

Room Tip: A corner room is definitely more spacious than the middle rooms
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  • Stayed: June 2014, travelled on business
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1  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thanks for taking the time to write a review on Trip Advisor. I am really pleased to read that you enjoyed your stay and I shall pass on your positive comments to the team so that they may see how much you appreciated their services.

I have made note of your feedback regarding the food selection in the Executive Lounge and will share your comments with the relevant staff for them to review the food variety on offer.

Once again, thank you for your feedback, and hopefully we will have the opportunity to welcome you in the not too distant future.

Yours sincerely,

Felix Busch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,326 - 2,332 of 4,554 reviews

Reviewed 22 June 2014

Staying here again though this time not on the Executive floor, but this hotel DELIVERS, in terms of staff helpfulness and friendliness. Good location for sightseeing, transport links and shopping.
Rooms are smallish but well appointed. Beds are hard; unusual in a Hilton as they are generally their "Serenity " quality beds.. Air conditioning is fierce, so control it to suit your needs...
Breakfasts are outstanding with a superb selection of high quality foodstuffs. Buffet kept fresh (scrambled eggs need to be closely checked though...get tired very quickly). Bread selection and fresh juices excellent, as is the honeycomb with jams and great fruits.
Will greatly add to your vacation or business experience. Thoroughly recommend!!

Room Tip: High floor for view.
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  • Stayed: June 2014, travelled as a couple
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2  Thank wemyss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thank you for taking the time to write a review following your most recent stay at Hilton Sydney.

It's great to see that you enjoyed your stay and that the facilities and location are to your satisfaction. I have noted your feedback regarding the scrambled eggs and your comments will be shared with our food and beverage team to ensure a consistent quality is served.

Once again, thanks, and hopefully we will see you the next time your travels bring you this way.

Yours sincerely,

Felix Busch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

The Sydney Hilton is right in the heart of the CBD close to all of downtowns sights & sounds. The hotel is modern with comfy rooms that offer what you expect. The breakfast is great. And also the lounge (if you have access) on the 36xt floor is a great place to sit back, relax and have a snack. A very recommendable place to stay.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Florian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thank you for taking the time to post a review.

We are delighted that you enjoyed your stay and that the hotel and its facilities meet with your expectations.

Hope to see you again soon.

Yours sincerely,

Felix Busch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

I went to Sydney on a business trip and stayed at the Hilton, location is perfect and the facilities for business excellent. I found the staff at the reception very helpful, as I was expecting from the Brand, and I wasn´t disappointed. The restaurant glass as well was an excellent choice. I would recommend the property.

  • Stayed: March 2014, travelled on business
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thanks for taking the time to review Hilton Sydney.

It's great to see that you enjoyed your stay and I will certainly share your comments with the team so that they may see how much you appreciated their services. We hope to see you again soon.

Yours sincerely,

Felix Busch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

We have stayed at the Hilton Sydney for the past 5 days. What a beautiful hotel we are in a corner executive room which is great on the 31st floor the views of Sydney are stunning. We also have access to the executive lounge for breakfast,afternon tea and canopies and drinks. The hotel is situated right in the heart of Sydney business and shopping areas are a short walk away. The staff are excellent and friendly and cannot do enough for you. I can highly reccomend this hotel for anyone that wants a good base for all the attractions.

Stayed: June 2014, travelled as a couple
Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thank you very much for taking the time to share your experience. I am happy to hear that the staff have taken good care of you and that you have found the amenities of the Hilton Sydney to your liking.

Safe travels, and hope to see you return soon!

Yours sincerely,

Felix Busch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014 via mobile

Have stayed here for special occasions, on our wedding night, birthdays, etc. great everytime. Rooms excellent quality, so clean and perfect, centre of syd so lovely and close to everything and the breakfast in the hilton is AMAZING! So worth it. Start early eating and enjoy! Not to be rushed. We had an upgrade on our wedding night to a spa suite it was a double spa that overlooked the city. Unreal!

Stayed: November 2013, travelled as a couple
Thank Shellbella05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thanks for taking the time to post a review on Trip Advisor.

It's great to see that you love the hotel and its facilities and we look forward to welcoming you back many more times in the future.

Yours sincerely,

Felix Busch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The restaurant and bars are excellent. Try The Glass Restaurant. Internet is expensive and the policy is unclear: free during the weekend and very expensive on weekdays. The rooms are relatively small, like most Hilton hotels; that is OK for single occupation, too small for a couple.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank JunoNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Manager at Hilton Sydney, responded to this reviewResponded 23 June 2014

Thank you for taking the time to post a review on Trip Advisor. We have also received the on line survey which you completed and have responded to your comments directly via email.

Yours sincerely,

Felix Busch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sydney

Address: 488 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Sydney
#13 Spa Hotel in Sydney
#17 Business Hotel in Sydney
#20 Romantic Hotel in Sydney
#36 Family Hotel in Sydney
#37 Luxury Hotel in Sydney
Price Range: £135 - £416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sydney 5*
Number of rooms: 579
Official Description (provided by the hotel):
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more   less 
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Also Known As:
Hilton Sydney Hotel Sydney
Hilton International Sydney
Sydney Hilton International
Hilton Hotel Sydney

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