This was the best hotel stay I have had. The hotel itself from the outside looks nice, well-kept, and boutique-like. Inside was just as positive - lovely studio apartment-type room. I was impressed with how well-kept the room was. Boutique feel and charm with modern fittings - clean, well-presented, and 100% functional. It was the first time, at any hotel in the countries I have stayed, where there wasn't one problem. I had no reason to phone the desk to ask for something missing, get something repaired, or ask for instruction on how to use something. That, itself was such a relief. The hotel desk staff were friendly, helpful, and inviting. The cleaning staff were polite and certainly seemed to ensure the rooms were cleaned to the last detail. The location was perfect for me. I could jog in Hyde Park in the morning - right across the street. Easily get to the train - right across the street and a two minute walk, and have immediate access to shops, theatres and cafes on Oxford and Stanley Streets. Central to all main centres and shops in the city. Thank you BW Sydney. You made my Christmas holiday so pleasantly remember-able!