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“Fantastic”

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Shangri-La Hotel Sydney
Ranked #31 of 178 Hotels in Sydney
Certificate of Excellence
Goulburn, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic”
Reviewed 7 July 2014

We booked a room at the last minute on Saturday night and wow we are so glad we did. It was a night kiddie free (first time in a long time) and we walked away feeling so refreshed!! All of our needs were met & so much more. Rooms were clean, bed was comfy, no neighbour/ lift noise. We will be coming back again soon

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Blanche L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sydney
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 July 2014

I stayed here on the weekend after winning this as a prize on facebook. I had never stayed here before and was suggested this by a friend. We were originally just going to go on our own as a first night away from our baby but at the last minute decided to take her with us. Check in was quick and we opted for an upgrade at the horizon club which included things like afternoon tea, canapes and drinks,buffet breakfast later check out. It was very worth it. Our room was an executive darling harbour view and was really big and enough for our baby to crawl around. All staff made us very welcome and always went that extra mile for our baby. I will definitely stay here again and may have become our new hotel of choice when coming to Sydney.

Room Tip: Try and get a higher up room for the view.
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  • Stayed July 2014, travelled with family
    • Value
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Helpful?
Thank ladychippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 July 2014

We arrived at 0530 AM at the reception and were found a room we check in to even though it was many hours before the official check in time and were offered a room with a better view the next day if we required as they recognized we had traveled form London to Sydney and were exhausted.

The Room was AMAZING we had a deluxe harbor view room and we could not have dreamed of more. the views over the bay were stunning. the bathroom and facilities were excellent.

we had breakfast there each day and again loved it. it was slightly expensive but eh quality of service could justify it.

we ate at the level 39 restaurant and were disappointed as it was too dark and the food was less varied than the room service menu, however we were in Sydney!! it didn't detract from a wonderful hotel a wonderful location and the desire to recommend this hotel to all friends and family. our travel agent did us proud!

Room Tip: Deluxe harbor room - we were level 9 and it was AMAZING
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Mark1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 July 2014

We stayed here a couple of years ago, so decided to stay again for this trip. The staff are still very attentive and professional. The room was clean. But since last time it is getting a bit tired, the tiles near the toilet were broken, the vanity had marks on it. we were also on a different level /side of the building last time and this room was quite noisy, you could hear trains and ferries and the lift going. Surprising as this room was more eXpensive (exec opera house view) than the previous room (which was a deluxe on lower level). I still slept well though. The breakfast wasn't as good as last time either, obviously cost cutting. Wouldn't be disappointed to stay here again but will look elsewhere first.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Strudelgirl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 July 2014

My husband and I stayed here overnight. Check-in service was professional and efficient. Had a room upgrade and late checkout for 1pm.

Superior King opera house view room was beautifully appointed with marble shower and bath. King bed in spacious bedroom with separate area for lounge room. The views of the city, the magnificent Sydney icon - the Opera house and surrounding waters was the perfect backdrop. The blue Bar is a must visit with commanding views and excellent bar staff. Unfortunately I am unable to comment on the restaurants and cafe or spa but perhaps next time.

The location is walking distance to everything,The Rocks, Circular Quay, QVB, restaurants, cafes and shops. Further to this, you have all your transit options within minutes walk, ferries, buses and rail.

I would not hesitate recommending this hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustDegusting C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
2 reviews
Reviewed 3 July 2014

Very enjoyable stay - excellent service and room quality (received upgrade to room on arrival) - view was magnificent. Only downside was when walked back to hotel trip was very steep if on foot. I can recommend purchasing the room/valet parking/included breakfast package.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Dallas47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level 6 Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 July 2014 via mobile

I stayed at the Shangri la sydney and found it to have the best views in the city , taking in harbour bridge , opera house and the harbour - the Blu bar is the place to be at sun set . Lo on the guest relations desk is amazing . The staff are most helpful and not up them selfs ! The room size is very good.
Staying in grand harbour view is a good room type.

Stayed July 2014, travelled as a couple
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Sydney

Property: Shangri-La Hotel Sydney
Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#17 Family Hotel in Sydney
#31 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Number of rooms: 563
Official Description (provided by the hotel):
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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