Having stayed here before I was somewhat disappointed from the moment I walked into the foyer. The reception staff ignored me and then advised me that my room wasn't ready (I arrived at 7pm at night) - customer service zero. Rooms comfortable but starting to look tired. Food at the restaurants great quality and the wait staff very attentive and helpful. Bar service slow but view from floor 36 amazing!! Would I go back - not sure at this stage. Would I recommend this hotel to others - somewhat hesitant.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
- Reservation Options:
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney