Called up to book just to stay over night for a spa and pool deal. Felt like relaxing in the spa.. To my knowledge the spa and pool were open. When I checked in and headed down to enjoy myself in the spa. The spa was "closed until further notice" which is so stupid considering I called them and asked specifically for the pool and spa package... The food was terrible, ordered off the menu and some how they managed to burn toast not once but twice after sending it back and all the waiting time I lost my appetite. Then the next morning I searched the menu to find something they couldn't mess up, but surely enough they did it again... I ordered a milkshake and they ruined my morning. Overall the only thing that was good was the discount I got when I left because they were shocking.
- Official Description (provided by the hotel):
- Novotel Sydney Central, located in the heart of the vibrant Sydney,is perfect for both corporate and leisure travellers. We are situated close to many famous Sydney attractions including Darling Harbour, Capitol Theatre, Sydney Entertainment Centre, and an array of shopping and entertainment venues.To ensure your stay is comfortable and enjoyable, guests can take advantage of our range of our hotel services and recreation facilities including the Field House Restaurant & Bar located in the hotel lobby, a rooftop swimming pool and 24hr reception and room service. ... more less
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- Also Known As:
- Citigate Central Sydney Hotel Sydney
- Citigate Central Hotel Sydney
- Sydney Citigate Central Hotel