I had a disastrous experience in Sydney.
It was weekend of the Big Match and all accommodation booked out.
I found a room at a Backpackers in Pitt Street which was like a rabbit warren with what looked like a prison cell with a small bed and no window. I stayed there Saturday, but went looking for new hotel for Sunday to Wednesday when i was flying out.
I booked using 'Hotels' the Crest and selected room with view of the bridge.
Book out was 10 am so I took a taxi to The Crest. They said the room was not ready until 2PM, gave me a room on the 8th floor, and I left my luggage, including laptop, with them for storage with instructions that I will not return till 9pm or later, as I was going to visit my family, could they please put luggage in my room and prepare room for me to return to.
At 10PM I return, to find a very rude desk clerk. I stand there saying, I need a key...he said I have one..I say I don't, that my room was not ready. He brings me an account from the spa bath to say I was there. 'Yes", I say, 'I was there because the room was not ready and I had to fill in a few hours before going to visit my family".
He is not convinced. I get angry. I ask to see someone about a key. He finally gives me a key for room on second floor. I say I was on 8th before with harbour view.
Then I see my luggage still in the foyer tied with a chain. He unlocks the chain, and I stand there. I sayneed help with 3 cases to my room. He says there is nobody to help. I say if you take a bag and I carry 2 to the lift I can manage from there. He says it is not his job.
I ask for help to find lift and room and again we have words. He takes me to the lift and it doesn't go. He takes my door card and puts it in lift..I have never seen door card for a lift before.
I go up alone and find my room. It is very bleak. Brown with brown bedcover, and small bathroom. I look for view...and I can barely see the bridge. I feel sad. Its not nearly 10.30pm.
I go downstairs and tell him I do not wish to stay there.
He does not care...I pay for the spa...and I stand there wondering what to do. I walk outside...my luggage is still standing in the foyer... I see a Internet cafe next door, and ask how much. I go and get my luggage and place it by the door and go on Internet and look for another hotel....then my cousin calls to ask how I am and I tell her I have no-where to stay.
She says take a taxi and come there...I hail a passing taxi and stay with her till I leave for Korea.
I do not like the Crest Hotel and think that the night desk reception staff was very rude to me.
You can see my photos at Artwanted where my artist name is Ladymaggic
I also have a Sydney Album at Webshots Community.webshots.com/user/ladymaggic
I have a travel page ----- where you can read about other places I have written about or visited. I have done much travelling and the Crest was the rudest I have ever met and its the first time i have walked out of a hotel ...at 10.30PM too in the night.
- Official Description (provided by the hotel):
- Fifteen-story Hotel located in Kings Cross, 50 meters from Downtown train station, near commercial & business center. ... more less
- Also Known As:
- Crest Hotel Sydney