Our group arrived in Syndey on November 16, 2006. Prior to checking in, our group took a tour of the city. Our bus driver asked us where we were staying. We told him the Crest Hotel. In his fine Australian accent, he says oh you are staying in the "RED LIGHT DISTRICT". We all laughed, like he was joking. We finally arrived to the hotel to check in at 8 p.m. Low in behold, our tour bus pulls in front of a the hotel. All of our jaws dropped and said the bus driver was telling us the truth. The street infront of the hotel was full of drug dealers, prostitutes, XXX locations, strip clubs, sex shops, bath and massage houses and and so in and so forth. Once we unloaded the bus, here they come to solicite you. We had to remind everyone to hold and watch there bags.
Once we entered the hotel, we were given our keys. One elevator was broken and the two others were slow. The desk crew was young and inexperienced.
Once we arrived to our room on the 8th floor and street side, the problem became worst. The windows were open and there were no screens on the windows. Who knows what had could of crawled in. As I lifted the drapes to close the window, the drapery lining fell into my hand. As I look closer I noticed the drapes were falling apart. As they fell apart the dust starts flowing in the air. I thought for sure we had tons of dust mites. As I check the room, next to one of the beds I find an unusual brown substance flowing midway down the wall to the floor. I have never seen anything like it before. My party and I pondered what it could have been. As I looked at the wall and the positioning of the bed, our thoughts came to the conclusion that it was feces left from a romp from the activitites outside. At the same time one of us check the bathroom and there was missing appliances, the doors weren't painted, and the wall paper was falling off the ceiling and the walls. I call the front desk to complain, and they tell me no one is avaliable. Finally I demand a person to come and check the room. They finally come with a dry towel and some water. I had asked them about some disinfectants, but they said they did not have access to any, because housekeeping was gone for the evening.
I am finally fed up and go to the front desk. As the elevator doors open I see the other members of my group. Approx 60-70 people. The complaints were enormous. There was one couple who had rat feces in their room. Another who had no bathroom, because their bathroom was out of order. The complaints went endless.
The complaints were so enourmous, everyone wanted to check out of the hotel and go to another. Which is impossible at 10 or 11 p.m. at night. We demanded our travel agents to do something. That became diffilcult, because of the agreements sets. So we were stuck for 3 days.
During the days we were on city tours, at night we stayed at the hotel just to sleep and have breakfast. The nights were long and noisy. On the 8th floor, with the windows closed, we could hear the howling from the strip clubs, the strippers theme songs, the overly intoxicated yelling, the horn honking coming from the vehicles and taxis, the street bands until 5 or 6 in the morning. In the morning when you look out, you can see the ones who could not make it home, hanging around the shops and the entrances to the metro rail.
This story could go on and on. If you like this kind of area oe hotel, this is the place for you. If it isn't, do not stay here.....
I have photos, will try to post after I find out how to do it.
- Official Description (provided by the hotel):
- Fifteen-story Hotel located in Kings Cross, 50 meters from Downtown train station, near commercial & business center. ... more less
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- Also Known As:
- Crest Hotel Sydney