The Four Seasons Sydney is an upscale, comfortable hotel with truly excellent service. All the staff were incredibly helpful and friendly - probably the best I've had in a very long time (even more remarkable as generally there is no expectation of tips in Australia. Nice if you do, but it's not mandatory like it is in the USA). This standard of service was apparent across-the-board.
LAST MINUTE BABYSITTING
We were in Sydney to catchup with friends with two young children in tow. We'd forgotten to organise a baby-sitter but the hotel was able to arrange it with just 6 hours notice (and the babysitter was great and much liked by my daughters).
We had a suite and a standard room, though the suite had a sofa-bed so we could have all been in one room. The suite was a good size, very comfortable and well-equipped.
The bathroom was large (perhaps a tad tired) and I was happy to see a good-size hairdryer (important for the ladies!) BUT in this case, bigger didn't mean better as it was not powerful enough for a decent blow-dry. Why oh why do hotels always have such rubbish hairdryers?? BRING YOUR OWN HAIRDRYER GIRLS. Fortunately, housekeeping supplied a good quality straightening iron upon request.
POOL / LADIES SAUNA AREA
The pool wasn't as big nor the poolside area as salubrious as it appears online. It was just so-so. The ladies sauna area was well-equipped (has a steam room and a dry sauna, a couple of spacious showers / dressing rooms, with plenty of towels, robes, and toiletries on hand (and lockers if necessary).
We ate in the ground floor cafe which again had excellent top-notch service. Staff were friendly, helpful and good to the kids too. The food was above average and there is a kids' menu. Room service food was average from what we sampled. We did receive little extras which was a nice touch.
- Official Description (provided by the hotel):
- Stunningly situated overlooking Sydney Harbour in the historic Rocks district, a short walk from the city's shopping and business centres, Four Seasons is vibrant and elegant, with dramatic harbourfront views and a luxurious day spa featuring exclusive skincare and aromatherapy treatments. ... more less
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- Also Known As:
- 4 Seasons Hotel Sydney
- Four Seasons Sydney
- Sydney Four Seasons