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“a place for ALL SEASONS”

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Four Seasons Hotel Sydney
Ranked #27 of 179 Hotels in Sydney
Certificate of Excellence
Las Cruces, New Mexico
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“a place for ALL SEASONS”
Reviewed 26 June 2014

Recently stayed at the Sydney, Australia Four Seasons Hotel. Its location is absolutely perfect for both business and leisure purposes - easy walking distance to many fine restaurants, to classy weekend street market, to elegant shops, and most of all -- the boardwalk which leads to the incomparable Sydney Opera House.
No doubt many hotels of similar ilk may net similar results in satisfaction, but NONE can compare to the world-class service of its Concierge Desk in the persons of Jorge and David! NO DETAIL was overlooked by them, and no courtesy missed - they created an unforgettable ambiance and a treasured life-long memory. Yes, the gorgeous flowers and daily small/thoughtful amenities could only put an exclamation point on the 10-day stay!!!!!

  • Stayed June 2014, travelled on business
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Helpful?
Thank SundanceDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 29 June 2014
Dear SundanceDoc,

Thank you for your extremely kind words about your stay with us, especially our Concierges Jorge and David. I'll be sure to pass on your feedback to them. I was glad to hear you had a wonderful stay with us, and hope we can welcome you back again soon.

Safe travels,
David Macklin
Hotel Manager
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South Pacific
Level 6 Contributor
106 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 23 June 2014

Nothing spectacular, actually a bit ordinary with lots of ordinary guest rooms with pretty ordinary views. Lots of missed opportunities I imagine to profile premium guests for upgrading to their showcase rooms to entice them back. Need to do up access to pool. Overall a pretty ordinary Four Seasons that must struggle to keep up with the competition e.g. the Shangri-La next door where we stayed this time last year.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank LGRL100313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 27 June 2014
Thank you for your review, and I'm sorry to hear that you did not have a memorable stay with us. On behalf of the hotel, I sincerely apologise. We are always aiming to leave our guests with a great experience of memorable service, and on this occasion, I see we missed the mark. Should you choose to return to Four Seasons Hotel Sydney, please do let us know so we can do our utmost to restore your faith in us.

Warm regards,
David Macklin
Hotel Manager
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Warragul, Australia
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

We recently stayed for 4 nights at the Four Seasons Sydney after finding a great deal on Expedia. Our room on the 30th floor had a fantastic view over Circular Quay. Service was what you would expect from a 5 star hotel and all staff we encountered were very friendly and efficient. We were asked on check in if we would like to upgrade to a larger room for an extra $90 per night which we declined. Our room was on the small side, as was the bathroom, but otherwise well appointed and spotlessly clean. Décor is a little dated but then we did not spend that much time in our room, being out and about exploring Sydney! Perfect location, close to The Rocks, Circular Quay and public transport. 12 noon check out is a bonus!

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Robs1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 27 June 2014
Dear Robs1958,

Thank you for your review, so glad to hear that you enjoyed your stay with us, especially the view from your room and our staff and service. We hope to welcome you back soon.

Kind regards,
David Macklin
Hotel Manager
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Newton Stewart, United Kingdom
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2014

We were booked in to the Four Seasons Hotel as an engagement present during our visit to Sydney. The hotel was fabulous from start to finish. The entrance hall is beautiful and feels so grand and important. Our bedroom did not disappoint either with an incredible view over Circular Quay and the Opera House etc.
Nothing was too much hassle for staff and room was kept clean throughout our stay. Would love to go back.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 27 June 2014
Dear Claire F,

So glad to hear you had a wonderful stay and belated congratulations on your engagement! We hope we can welcome you back soon for more celebrations.

Safe travels,
David Macklin
Hotel Manager
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Tauranga, New Zealand
Level 6 Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 June 2014

This was a return visit to Four Seasons Hotel Sydney, we had a fabulous stay last time,so decided a return visit was worthwhile. Unfortunately we found this visit didn't live up to our expectations.
Check in was uncomfortable with both my husband and myself being asked for id as well as an unexpected charge per day being "held' on our credit card. This made me feel as if we were not to be trusted? Think we got off on the wrong foot....
The room was clean, well appointed, with a lovely view of the Harbour Bridge, the memorably comfortable bed was still fantastic. Whenever we had contact with staff they were polite but somehow for us, this visit lacked the 5 star style.

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 23 June 2014
Dear Susan M,

Please accept my apologies for the inconveniences you experienced during your stay with us. I hope you do give us a chance in the future to restore your faith in Four Seasons Hotel Sydney, and your next stay is memorable for all the right reasons. We hope we can welcome you back soon.

Kind regards
David Macklin
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 6 Contributor
188 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 23 June 2014

I had a room on level 27 looking over the Opera House and Bridge. It was worth the extra money for a harbour view room. While the room was relatively small and the decor slightly dated, the service was excellent as expected at a Four Seasons Hotel. The gym and sauna/steam facilities were also good. I would probably book a premier room next time for the additional space. There was some noise from trains sounding their horns as they came into Circular Quay station from time to time, but otherwise fairly quiet.

Room Tip: Choose a harbour view on a high floor. Premier room for something a bit larger.
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  • Stayed June 2014, travelled solo
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Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 23 June 2014
Dear ausmike_1968,

Thank you for your kind review, I'm pleased to hear you had a great stay and enjoyed the harbour view from you room, our service and our gym, steam and sauna facilities.

We hope to welcome you back for another stay soon.

Kind regards,
David Macklin
Hotel Manager
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chicago
Level 6 Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 22 June 2014

This was an amazing hotel. Our room was fabulous but quite small with views of the harbour, the Opera House and the bridge. We couldn't have asked for more. Of course the dining was very good with a generous buffet and the location of the hotel was great too. I believe we also benefited from a recent update of the hotel. We would stay there again!

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank thedoll1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Macklin, Manager at Four Seasons Hotel Sydney, responded to this review, 23 June 2014
Thank you for your kind review on TripAdvisor. I'm glad to hear you had a wonderful stay and we hope we can welcome you back soon.

Warm regards,
David Macklin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Sydney

Property: Four Seasons Hotel Sydney
Address: 199 George Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Sydney
#11 Business Hotel in Sydney
#16 Romantic Hotel in Sydney
#25 Family Hotel in Sydney
#27 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Four Seasons Hotel Sydney 5*
Number of rooms: 531
Official Description (provided by the hotel):
Stunningly situated overlooking Sydney Harbour in the historic Rocks district, a short walk from the city's shopping and business centres, Four Seasons is vibrant and elegant, with dramatic harbourfront views and a luxurious day spa featuring exclusive skincare and aromatherapy treatments. ... more   less 
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Also Known As:
4 Seasons Hotel Sydney
Four Seasons Sydney
Sydney Four Seasons

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