Loved the hotel and the location - I was disappointed after booking through Booking.com to find the total amount for our stay was charged to my credit card immediately - I was extremely upset as I made several bookings on behalf of a number of friends, understanding that it would be charged to my credit card if we were a no show!! To have a large amount of money taken from my account almost two months prior, with no advice or confirmation that this had occurred until I saw my credit card statement was pretty disappointing, and certainly took the edge off our pending stay. There was no confirmation from the hotel that this had occurred, yet other hotels overseas I have dealt seem to manage to send through a welcoming email or confirmation of my booking, and DO NOT take any funds from my Credit Card until after I have checked in.
It was a total shock on receiving my credit card statement to find a considerable amount of money had been debited, with no advice from the hotel, despite also having ticked the box stating that I intended to use another (Australian) credit card.
Not only did I incur interest on my c/c , I also got hit with international conversion fees as well when I had funds from the friends I was coordinating the booking for, sitting in an Australian bank for that very purpose. Staff did try to placate me with a bottle of wine on arrival, but it still left a bitter taste.-
- Official Description (provided by the hotel):
- In the heart of Sydney lies the Harbour Rocks Hotel, a beautiful yet intimate 59 room boutique hotel, steeped in the history of the famous Rocks precinct.The Harbour Rocks Hotel is the perfect Sydney hotel accommodation choice, a popular & exclusive “home away from home” for discerning travellers and the perfect base from which to explore the city of Sydney.Perfectly located in ‘The Rocks’ and just a short stroll from some of Australia’s best icons the Sydney Harbour Bridge & Opera House, this Sydney boutique hotel accommodation offers a variety of stunning guest rooms to choose from. All to suit the needs of both the professional business and experienced leisure traveller. ... more less
- Reservation Options:
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- Also Known As:
- Harbour Rocks Sydney
- Hotel Harbour Rocks