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Oaks Hyde Park Plaza
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All reviewshyde parkgreat locationrooftop poolmuseum train stationpark viewsmall kitchenone bedroom apartmentfull kitchengreat roomeasy walkpublic transportdarling harbouropera housekylieasifigacbd
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624 - 629 of 991 reviews
Reviewed 24 May 2014

the lifts are old and same for rest of building, there are rooms with new carpet and rooms still not updated in the furniture, the Thai restaurant in the ground floor is very good.
The think is that this is a place for people not eager to pay fortunes in this already quite expensive city, and as such event with its deficiencies it was pretty good to stay in here. Parking is expensive at 35 dollars the night.

Room Tip: Ask for the rooms just renovated.
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yuin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjil D, Front Office Manager at Oaks Hyde Park Plaza, responded to this reviewResponded 25 May 2014

Dear Guest,

Thank you for your positive feedback in regards to your recent stay at the Oaks Hyde Park Plaza. I am glad to read that you have found the reception staff efficient and friendly and will certainly pass on your praise to them.

We are currently in the process of renovating Oaks Hyde Park Plaza to uphold the standards in which we strive to achieve.

Once again thank you for your review and we hope to welcome you back to Oaks Hyde Park Plaza during your next stay in Sydney.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

Booked a 2 room apartment in advance based on 4 star rating and prior stays at other oaks resorts. Very disappointed. Only 3 star at most. Booked for 4 adults. However only one knife in kitchen and very limited cooking equipment. Oven does not even work - so no baked dinner.
Decor in room from mid 80 '. This is only first night.

Stayed: May 2014, travelled with friends
1  Thank Tania F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjil D, Front Office Manager at Oaks Hyde Park Plaza, responded to this reviewResponded 25 May 2014

Dear Guest,

Thank you for your feedback in regards to your recent stay with us at Oaks Hyde Park Plaza.

It is unfortunate to find that your stay was not a reflection of the standards at Oaks Hyde Park Plaza and we would like to apologise for the disappointment this has caused. I would have hoped these issues were raised during your stay with us as the staff would have been happy to have assisted in your stay.

Nevertheless, thank you once again for your feedback as all comments have been forwarded to the correct departments to rectify the issues experienced.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

I'd stayed here a few times before and love the location, opposite Hyde Park, big windows, sun streaming in, located so well for shopping, restaurants, cafes, trains and entertainment.
The refurbished rooms are as per the photos, very fresh and clean. Great constrasting colours, spacious, well thought out.
Penny at reception is a gem, she worked so hard to get me a room with a view, and was eager to assist with all my needs, She impressed me so much I bought flowers for her !
I didn't see the older rooms, the lifts and passage ways still need the makeover, the pool and spa on the roof have great views, and the gym has a view too.
Overall I had a great stay and would certainly come back again.

Room Tip: Request a room facing the park when booking, and higher up the better to cut out the street noise as no double glazed windows yet.
  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Callums_dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjil D, Front Office Manager at Oaks Hyde Park Plaza, responded to this reviewResponded 25 May 2014

Dear Guest,

I am pleased that the location of Oaks Hyde Park Plaza was convenient for your stay and that you found the facilities of your room sufficient.

It is delighting to find that Penny had assisted you in your needs and she appreciated the flowers greatly.

Oaks Hyde Park Plaza is currently undergoing refurbishment and is in a working process to revise the common areas of the building.

Once again we thank you for your positive feedback in regards to your stay and we hope to welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

This hotel was easy to find. Despite heavy traffic we were able to pull into the front of it but then had to reverse a bit to go into their parking area. This is a very tight squeeze for a 4WD. The reception was very efficient and friendly. We had a studio room which was large, modern, clean and comfortable. The view of the skyline was lovely - just don't look down on a flat rooftop with some rubbish on it. I could suggest a soap dish on the bathroom vanity and while there is a big wardrobe, there are no drawers for clothes. There is a very good Thai restaurant attached to the hotel and a bottle shop just around the corner. The location is great. For the price we paid, we would definitely stay again. Hallways look like they could do with a paint!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjil D, Front Office Manager at Oaks Hyde Park Plaza, responded to this reviewResponded 25 May 2014

Thank you for your positive feedback in regards to your recent stay at the Oaks Hyde Park Plaza. I am glad to read that you have found the reception staff efficient and friendly and will certainly pass on your praise to them.

We are currently in the process of renovating Oaks Hyde Park Plaza to uphold the standards in which we strive to achieve.

Once again thank you for your review and we hope to welcome you back to Oaks Hyde Park Plaza during your next stay in Sydney.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

This is the FIRST hotel where the staff have "welcomed" me to the hotel, it was a very nice surprise , so many hotels could learn from the staff at this hotel...10/10. The room was big,very clean,great bed,good bathroom,some noise from room above but no big deal. The location is fantastic, train station close by and many places to eat.

Stayed: May 2014, travelled solo
Thank Don1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjil D, Front Office Manager at Oaks Hyde Park Plaza, responded to this reviewResponded 13 May 2014

Dear Guest,
Thank you for posting such a wonderful review. Me and my team are really over the moon with your kind words regarding the service provided by us.

Once again, thank you for your comment and look forward to welcome you back in the near future.

Regards
Manjil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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