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“Best Place - Best Service”

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InterContinental Sydney
Ranked #24 of 174 Hotels in Sydney
Certificate of Excellence
Bensheim, Hessen, Germany
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Best Place - Best Service”
Reviewed 19 January 2013

As always the Intercontinental is an extraordinary place to stay. Rooms, service,
and food are excellent. The location is outstanding: next to City Center, Sydney Opera and Harbour Bridge. We will definitely come back.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 25 January 2013
Dear Andreas D

Thank you for your review, pleasure to read and we look forward to having you stay with us again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,140 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,222)
Date | Rating
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English first
saddleworth
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 January 2013

Stayed at the hotel for 4 nights. An excellent hotel within short walking distance of the Opera House, the Botanical Gardens, The Rocks area, the Hyde Park convict museum, Circular Quay for ferries and train services and all the shopping that you could wish for. Delightful central bar area and extremely helpful concierge staff.

Room Tip: Overlooking Circular Quay provides views of The Opera House and the Harbour Bridge.
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golferofsaddleworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear golferofsaddleworth

Thank you for sharing your experience with us and have to agree location is perfect to enjoy the sights of the city.

Very pleased that you had a great stay with us and thank you for complimenting our concierge, they are great ambassadors for our hotel.

We do hope to welcome you back again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
147 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 January 2013

I stayed for 2 nights in a King Eastern Harbour view room. The room was very nicely appointed and very spacious. There was plenty of hanging and storage space. The room has a nice windown seat which provides a nice place to relax and enjoy the harbour and Botannical Garden views. The bed was very comfortable with nice linen and a choice of pillows available. I found the bathroom to be a disappointment as it is here that the hotel shows its age. It was small, although very clean. The bathtub being an older style was really too small to use as a bath tub and the shower was over the bath. There was definitely no sense of indulgence or luxury about the bathroom.

My room overlooked the Cahill Expressway and the road traffic was quite noisy. In addition to this there was a band playing somewhere in the hotel which was quite audible from my room.

I ordered room service and the quality of the meal was very good, if a little expensive. Breakfast in Cafe Opera offered an extensive range and the staff were unobstrusive, but helpful.

All my Ambassador entitlements were provided by the hotel. On checkout there were a couple of errors on the bill, however these were quickly rectified.

I would certainly recommend this hotel for its quality and location in Sydney and I will certainly return on my next visit.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTravels-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear HappyTravels-7

We appreciate the time you have taken to write your review and please accept my apologies for the few issues you mentioned.

Overall I am pleased that you enjoyed your stay with us and we also look forward to welcoming you back again to InterContinental Sydney.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 January 2013

I went to Sydney with a friend for my birthday weekend and staying at the Intercon topped off what was a fabulous weekend in lovely Sydney. As expected, and like the other times I have stayed here, the staff were very accommodating and friendly. The room was lovely and even though we were in a twin share room, the beds were very comfy. Loved my stay and look forward to staying again. Thanks for making my birthday weekend one to remember.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoe_Teal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear Zoe_Teal

Thank you for celebrating your birthday with us, it is great to know that you had a wonderful stay as well as on previous stays.

We do hope you will return to us for another celebration visit.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 January 2013

My family and I recently spent 3 nights at the Intercon Sydney. It's in a great location and with service to match. We opted to stay in City View Club Rooms, as this gives you access to one of the best club lounge. The rooms are well appointed and beds are comfortable. The staff who work in the lounge are friendly, attentive and offer you the best service - nothing is too much trouble. The facilities in the lounge are fantastic - meeting rooms, DVD/TV, shower, PC's, a great selection at breakfast and at evening drinks / canapes, and of course the Club Lounge has an amazing view of Sydney Harbour!!!

Room Tip: Book a city view room on the club floor, as you will gain access to the club lounge were you can enj...
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wigglywagtail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear Wigglywagtail

Appreicate your review, thank you. It is always pleasing to read such a great review.

The views from our Club InterContinental are certainly wonderful and I am pleased you had the opportunity to enjoy this. Location is also great for all the city sights.

Thank you again and we do hope you will return soon for another great stay.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
197 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 16 January 2013

We stayed at this hotel for 3 nights around New Years Eve and it was a great experience. From the moment we checked in we felt very welcome by the staff, they helped us a lot. We had a room on the 30th floor facing the botanical gardens, the bed was large and very comfortable, there was good storage and the décor was really nice and tastful. Complimentary tea and coffe was stocked daily. The bathroom had a small window that could be opened, a funny detail. The pool at the top floor had great views of the Sydney Opera house and the bridge, they also have a fully equipped gym. The location is the best, right at the heart of Circular Quay so you can easily get everywhere you want by ferries, train or bus, or by foot. The only negative I can think of is that internet is a bit expensive.All in all I can highly recommend this hotel.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sannis82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear Sannis82

Thank you very much for sharing your experience with us on Tripadvisor. So very pleased you had a great stay with us and all your expectations were met.

We do hope we have the opportunity to welcome you back again in the very near future.

With best regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 January 2013

I recently stayed here with my wife for a short getaway for our wedding anniversary. The Intercontinental Sydney is in a fantastic position walking distance to all major destination of Sydney with beautiful views of the harbour.

Our stay wouldn't have been as amazing as it was if it wasn't for the staff. From check in to check out hands down the best, most friendly and enthusiastic staff that I have come across from all my travels. They went above and beyond their duty to ensure that our stay was one to remember and I thank them for everything they did.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
interconsydney, General Manager at InterContinental Sydney, responded to this review, 24 January 2013
Dear Michael S

So pleased you decided to celebrate your wedding anniversary with us.

Thank you very much for the great comments regarding our colleagues, they do take great pride in their roles ensuring our guests have a memorable stay.

Your review is appreicated and we do hope to welcome you back again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Sydney

Property: InterContinental Sydney
Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Sydney
#10 Spa Hotel in Sydney
#11 Family Hotel in Sydney
#15 Business Hotel in Sydney
#24 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Sydney 5*
Number of rooms: 509
Official Description (provided by the hotel):
InterContinental Sydney has been the luxury hotel of choice to meet, do business and unlock authentic experiences that make Australia's harbour city one of the best places in the world to live, work and visit. From its exceptional service and world-class facilities to luxury accommodation and rooftop Club InterContinental that overlooks Sydney harbour, it offers everything you need to make your time in the city count. With a total of 509 rooms and suites, 15 meetings and conferences spaces and dining options offering both seasonal fresh seafood buffet and a la carte dining, InterContinental Sydney caters for everyone. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental

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