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“Friendly, professional service” 5 of 5 bubbles
Review of InterContinental Sydney

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InterContinental Sydney
Ranked #20 of 179 Hotels in Sydney
Certificate of Excellence
Melbourne
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Friendly, professional service”
5 of 5 bubbles Reviewed 31 March 2014

I stayed at the Intercon for just under a week. I wouldn't call the hotel 'old' per se but rather it has an old charm which is refreshing compared to the many modern and slick hotels that crowd Sydney. The interiors are beautiful and my room was always very clean - great comfy bed and fluffy, clean pillows. What really stood out was the service, from cafe to concierge. Even leading into the early morning the service was always exceptional, water promptly delivered to my room, little hotel toiletries restocked every day, gym well maintained.

Stayed February 2014, travelled on business
Helpful?
1 Thank BVGUARD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 4 April 2014
Dear BVGUARD

I enjoyed reading your review thank you and it is wonderful to read of your appreciation of the heritage of this building. I am also pleased that you enjoyed every aspect of your stay. Thank you for sharing.

Look forward to welcoming your return.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,065 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,207)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

Stayed for 10 days. The room is spacious and overlooking stunning views over the Botanic gardens and water. The staff is seamless and the food was divine. Location is everything with walking distance to the business center, shopping, harbour bridge and ferries. The concierge team were of great help during our stay. Will come back!

Room Tip: Buy a Club room/Best view in Sydney!
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MST2526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 29 March 2014
Dear MST2526

A pleasure to read you review after spending 10 days with us. Very pleased our concierge were able to assist and that you will be returning again.

We look forward to welcoming you back for another great stay.

Warm regards
Joerg Boeckeler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

We thoroughly enjoyed our stay at this hotel. The biggest attraction for us was that it is in walking distance of the Opera House, upscale shopping, dining, and "The Rock." Our room had a beautiful view of the Royal Botanical Gardens and the Sydney skyline. The room was also large, clean, beautifully appointed and had every amenity. Drinks in their first floor lounge were outrageously expensive.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JuneDuke12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 29 March 2014
Dear June Duke12

Thank you for taking the time to write your review and it is great that you enjoyed not only our very good location but also you stay in general.

We do hope to welcome you back for another great stay.

Warm regards
Joerg Boeckeler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queensland, Australia
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

We loved our room-- it had a perfect view of the bridge in Sydney. Also the breakfast buffet is fabulous. The room was comfortable and clean, and very quiet. The bathroom door did not work (would not latch) but it was not a big deal. We arrived here taking the train from the airport-- it just just a 5 min walk from the train station to the hotel. Wish the pool stayed open late. We would definitely stay here again.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Carlton's Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 29 March 2014
Dear Carlton's mum

Pleasure to read your review and pleased you had an enjoyable stay with and you will be returning again.

We also look forward to welcoming your return.

Warm regards
Joerg Boeckeler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

This hotel is in a great location in Sydney overlooking the opera house, bridge, and harbour.

They have a really nice lounge on the top floor for club members. Its expensive but the food and drinks are good.

The hotel room was nice. Comfortable beds. The fitness center is also on the top floor and is good for a workout. I got a massage from the spa.

Room Tip: Worth paying for a high floor to get a good view.
See more room tips
  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 29 March 2014
Dear Ericd

Thank you for your review, pleased you enjoyed our Club Intercontinental and you stay overall.

Appreciate your feedback and look forward to welcoming you again.

Warm regards
Joerg Boeckeler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

This hotel is in an excellent location a short walk to circular key and the opera house and a comfortable walk to the central shopping area in the city. Rooms are a good size and quiet. Staff were all very helpful and freindly.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Granstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 26 March 2014
Dear Granstravel

We do appreciate your review and thank you for sharing your experience.

Hopefully you shall return to us again for another enjoyable stay.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

I stayed at the hotel for a weekend but even though the hotel is great I would choose a different hotel to stay in Sydney next time. I had a facial at the spa and I wasn't that impressed by it. It was ok. The rooms are nice and clean and overall the stay was great. I had degustation dining at the restaurant and it was really good, I would go back for that for sure. The services are excellent.Breakfast was great too.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Clau_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Interconsydney, General Manager at InterContinental Sydney, responded to this review, 26 March 2014
Dear Clau_Australia

Thank you for your review and I am pleased you did enjoy your stay with us however disappointing to read that you may not choose to stay again.

I do hope you will reconsider and we thank you for sharing your great experience.

We look forward to hopefully welcoming you again.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Sydney

Property: InterContinental Sydney
Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Sydney
#10 Spa Hotel in Sydney
#11 Family Hotel in Sydney
#15 Business Hotel in Sydney
#20 Luxury Hotel in Sydney
Price Range (Based on Average Rates): £££
Hotel Class:5 star — InterContinental Sydney 5*
Number of rooms: 509
Official Description (provided by the hotel):
InterContinental Sydney has been the luxury hotel of choice to meet, do business and unlock authentic experiences that make Australia's harbour city one of the best places in the world to live, work and visit. From its exceptional service and world-class facilities to luxury accommodation and rooftop Club InterContinental that overlooks Sydney harbour, it offers everything you need to make your time in the city count. With a total of 509 rooms and suites, 15 meetings and conferences spaces and dining options offering both seasonal fresh seafood buffet and a la carte dining, InterContinental Sydney caters for everyone. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental

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