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“Honest review”
Review of Macleay Hotel

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Macleay Hotel
Ranked #48 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed 18 May 2013

We stayed here for five nights in May. What can I say? Really disappointed if I'm totally honest. The pictures on the website don't show it as it is. Don't be misled by these. Reception staff are lovely and very helpful and the housekeeper that helped us with the washing facilities was lovely too. That's as far as lovely goes. The reception area leaves a lot to be desired considering you can only get free wifi there and not in your rooms so sitting down there was not very inviting which is poor. The hotel needs a good refurbishment. We thought we were getting a room with a view of the harbour bridge etc. but we got a view of the opposite side. A harbour view yes, but not what we thought having booked so early we thought we would have got a bridge view. That wasn't too bad though because we were out and about anyway. First night there was a lot of noise. Shouting that went on for about an hour and someone throwing bottles from their balcony. Not great on our first night. The reception were great dealing with it though. They were also having some work done outside which they said between 9 and 3. Surprise, surprise when we got a note through the door to say they would be starting at 7.30am.

The room was ok apart from the smell. It smelt like a hamsters cage. We thought it would get better and it did the night before we left. We should have complained but the first night we were just to tired and the second we were up and out early and back too late so we put up with it. The bathroom was awful. It was small and dark. There was no light in the shower, paint was peeling off, there were chips out of the floor tiles, chips out of the wall tiles by the toilet and big holes on the bottom of the shower wall by the floor. I kept expecting a spider to come out.

You had a about 18 inches to get in/out of the shower because of the sink top. If you were a big person you would really struggle. There was no dressing table mirror (well, no dressing table). There was a desk and chair but no room because the television was on there. I had to take a chair into the bathroom to use to dry my hair etc but then it was to dark to put your makeup on. There is not enough lighting or sockets either.

Getting into Sydney was not to bad. A nice walk through the botanical gardens but they lock the gates at half five which means you have a long walk round unless you get a bus. You then have to pre purchase a ticket because the buses don't take money and finding where to get one other than the bus station is a real pain. So, it's a long walk to find a ticket office, a long search for the right bus stop or a long search for a train and then a walk again. If you can afford taxis then that's all well and good but then you could afford to stay somewhere much nicer and not have all the hassle.

All in all we had a great time in Sydney but I wouldn't go near this hotel unless they refurb it and consider the guests needs more.

Room Tip: Don't know if there are any good rooms. Pictures on the website must have been taken a long time...
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  • Stayed: May 2013, travelled as a couple
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3  Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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613 - 619 of 871 reviews

Reviewed 8 May 2013

Used this hotel on a friends recommendation as we wanted an apartotel so we could do laundry and not have to eat out all the time. Located in Potts Point someway outside Sydney it was located in a nice street with restaurants and Woolworths, food supermarket, just across the road. Reception was pleasant and helpful. Room was a bit on the small side, bijou sounds better, and ther kitchen are was small and right behind the entrance door. No easy chairs so only had the chairs at the small dining table. Bus ran right outside so journey into Sydney was not too difficult. Get a weekly ticket for all the trains and buses as it was excellant value for money.You can walk into town if you want through the Botanical Gardens which is nice way to get there. All in all a reaasonable place to stay and good value for money but it was the view of the Syney Harbour Bridge from our window that made it good value for money.

Room Tip: As for a room with a view of the Bridge.
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  • Stayed: April 2013, travelled as a couple
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Thank Frederick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

We stayed a week, fortunate to have a room with a view of the harbour and Opera House, on the 7th floor. Enjoyed having the kitchenette. Toaster, kettle, combo oven and microwave and a 2 burner hotplate. 3 blocks from the Kings Cross station and most buses.

Stayed: May 2013, travelled as a couple
Thank Twyla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

We booked here solely based on combination of reviews (on TripAdvisor) and price, and we were NOT disappointed.

Hotel is easy to get to, just a 10 minute walk from Kings Cross train station, and the service we received upon check-in was first class, starting with being able to check in a little after 10AM. The desk attendant gave us a 10 minute guide to getting around the city by bus and on foot, explaining how to get to the Opera House through the gardens, etc. Excellent.

Our room was small, but had everything we needed. We didn't use the small electric kitchen
but it was there if we needed if we were staying longer. The TV was a little dated, but had digital channels and was fine for the small amount of time we actually watched it. Everything was clean and crisp, free newspaper in the morning as well :)

It has to be said again that this location is excellent. A beautiful leisurely half hour walk to the Opera House, through the Botanical Gardens, and countless places to eat breakfast/lunch/dinner within a 5 minute walk. Highly recommend La Buvette on Challis St for breakfast and Fratelli Fresh on Macleay for dinner

  • Stayed: May 2013, travelled as a couple
    • Value
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Thank scrawf_dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

Good Points:
Cheap for Sydney! as everywhere is expensive
Nice area away from the high rise city
Harbour is walkable through the botanical gardens which is lovely
Great views if your on 7/8 floor with a corner room
Free wifi in lobby
Some staff are very helful
Opposite Woolies for supplies
Near Kings Cross station
Not so good points:
Very tired old Travelodge style rooms that need updating (relects price!)
Some hygiene issues - nothing major
Pool is not on rooftop as described and very small

There was some confusion when we booked in as Expedia had said that this hotel offered free wifi we assumed in was in the rooms but it was only in the lobby. There was building works going on so very noisey and pool was out of action, we were told this was advertised on Expedia but we showed the staff that infact it was not showing up on the mobile version - the manager was very good and offered us free dinner. I would recommend this hotel as the small kitchenette allows you to have breakfast and snacks as Sydney is SOOOOO expensive. The walk to the harbour is lovely through the gardens and Kings Cross at night is not that scarey!

Stayed: April 2013, travelled as a couple
Thank DJJax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013

overall I had a nice 4 days' stay . I loved the location and anyway the hotel was not expensive at all compared to Sydney standards.
reading other reviews , I was expecting s to find an hotel well run , with a need of refurbishing (but this justifies the low fares) and so it was!
PROS: the room was cozy, with lot of light and a great view. the small kitchen was ok to prepare quick meals and breakkie..
CONS i just had some hygiene issues: I had to ask to change the shower curtain because there was some brown " substance " on it , and , trust me, that was pretty gross and I preferred not to ask myself what it could be..........
plus I asked few times to vacuum well the carpet because there was a big nail on it but the day I left , it was still there .
the remote control was covered with something sticky and when I asked the receptionist if they had something to clean it , he looked at me a bit annoyed saying he couldn't help ...
i travel a lot and I'm very flexible and understanding but when it's about HYGIENE , I give no excuses : things should be fixed immediately.
that's the reason of the 3 stars (and not more ) in my review.
apart from the guy who didn't understand why I was not happy with a crusty remote control , the staff was always smily .

  • Stayed: March 2013, travelled on business
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Thank fedinapenale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013

My sister and I stayed at the Macleay Hotel for a 50th birthday holiday for my sister. Although they were working on the outside of the building when we stayed there, this did not disrupt us at all. The staff were all very friendly and the old dog belonging to one of the staff was a nice talking point. The rooms were compact but comfortable (we stayed in a twin room on the first floor). It was very close to a bus stop and Woolworths and Kings Cross Station was only a 5 minute walk away. We would definitely stay there again.

Room Tip: Would be a good idea to make sure that you don't get a room next to the lifts.
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  • Stayed: April 2013, travelled with family
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Thank teachernan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macleay Hotel

Address: 28 Macleay St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#30 Romantic Hotel in Sydney
Price Range: £97 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Macleay Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Macleay has one of Sydney's most coveted locations in stylish Potts Point, with captivating views of Sydney Harbour or The Brige & Opera House. The views and location are million dollar, but the rates for our self contained studio apartments with kitchen are very affordable. You can stroll to Sydney's most famous landmarks, walk to Circular Quay or be in the heart of the city in just five minutes. ... more   less 
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Also Known As:
Macleay Serviced Apartment Sydney
Hotel Macleay Serviced Apartment

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