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“Great location, good room, dodgy shower”

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Medina Serviced Apartments Martin Place
Ranked #84 of 179 Hotels in Sydney
Reviewed 12 August 2014

I spent a few nights hear recently in a 1 bedroom apartment. The place was a good size, clean kitchen, well furnished, good TV in the bedroom, very ordinary TV in the lounge space. Bedding was comfortable, the staff were helpful and professional, even had a closet laundry in the apartment with washer & dryer. Also had a balcony although too cold in a Sydney winter to use it. There is also a fair bit of noise during the day due to nearby construction. All in all I thought it offered everything I needed to be comfortable except the shower. Firstly, you need to step up nearly two foot to get in. Secondly (and this is the one that annoys me the most), the water pressure was pathetic. You would stand there for minutes trying to adjust the hot and cold taps to try and get the right balance. I'm normally very tolerant of hotel shortcomings, but this was a deal breaker. A four star hotel but rated three due to the dodgy shower.

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
Thank WhiteKnightDBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 13 August 2014

Dear WhiteKnight,
thank you for taking the time out to write your review.
Your comments regarding the shower have been noted.
This is being looked in to.
Glad that everyhting else was fine for you.
Regards, Warren

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708 - 714 of 965 reviews

Reviewed 12 August 2014

Excellent everything I required. Will stay again. Although the showers are a bit hard to get in and out of.
Nice iron but the ironing board cover a little weary. Hot water slow to warm up but hot enough once it got going

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 13 August 2014

Dear Richard,
thank you for taking the time out to write your review.
Look forward to greeting you once again in the future.
Have taken note of your comment regarding the ironing board cover.
Regards, Warren

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Reviewed 12 August 2014

I recently spent. 5 nights in a one bedroom apartment. I was on level 5, direct view to the office building. After 5 nights I was very glad to be leaving. Good location, but the room was seriously in need of refurbishment. Walls had scuff marks, furniture was damaged, kitchen was fairly dirty. Plus, the staff were lovely and very helpful.

Room Tip: Sorry I can only say, don't get 502. not a great location, with noise every morning from garbage...
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  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Odi_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 12 August 2014

Dear Odi,
thank you for taking the time out to write a review.
I'm very sorry that the room wasn't up to your expectations.
Hopefully you reported these things to us during your stay.
I will pass on your comments to the relevant departments.
All of the rooms face the same way as yours did, i.e. to Hosking Place, and we only have seven floors. Noise is greatly subdued when the double glazing doors and windows are fully closed.
I will also pass on your comments about the Staff to them.
Regards, Warren

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Reviewed 11 August 2014

Fantastic location, office staff helpful 24hrs, great room, well equipped incl kitchen, noise outside but did not worry. Only problem was smelly food rubbish found under sink. Office staff helpful with cleanup

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Catharina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 12 August 2014

Dear Catharina,
thank you for taking the time out to write your review.
It was good to hear that you still enjoyed your stay with us despite that incident with the rubbish bag which had been left tucked away under the kitchen sink.
As you know we attended to your report straight away.
This was also reported to the Housekeeping management who in turn spoke to their staff.
Best regards, Warren

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Reviewed 10 August 2014

We stayed here for four nights in August and really enjoyed it. I had booked a studio room but we were given a one bedroom. It had a full kitchen with oven, dishwasher, microwave, fridge/freezer and laundry with a washing machine, dryer and laundry tub. There was a tv in the bedroom as well as the lounge, and the room had a balcony. The view from the balcony wasn't that appealing (overlooking the alley and construction going on nearby) but still nice to have.

The bed was comfortable and the bathroom was clean, the shower is over a fairly deep square tub, which could be difficult for older people to climb into and out of.

Some of the cleaning could have been to a higher standard — hairs on one of the blankets in the wardrobe, the lounge curtains could do with a wash, the cooktop and microwave door needed a bit more attention but overall it was okay.

Great location, only a minutes walk to Martin Place Station. Couldn’t have been easier.
We will stay again!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Caroline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 11 August 2014

Dear Caroline,
thank you for taking the time out to write your review.
I'm happy that you enjoyed your stay with us.
Your comments have been noted and passed on to the relevant Department for action.
Regards, Warren

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Reviewed 10 August 2014

Very good value and the central of central location,nice and professional staff,all ready facilities.Some noise from nearby streets maintant works from 8:30am,and must carefully use the tricky bathtub

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alan_TH2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 11 August 2014

Dear Alan,
thank you for taking the time out to write your review.
Am glad that you found our property to your liking.
regards, Warren

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Reviewed 4 August 2014

Happy with the price and location, service was brilliant from staff prior to check in and we were offered upgrade, but on arrival nothing much more than average. The bed was missing a top sheet and the quilt folded at the foot of the bed had no cover, but it seemed clean.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jessica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrenrj, Manager at Medina Serviced Apartments Martin Place, responded to this reviewResponded 5 August 2014

Dear Jessica W,
thank you for taking the time out to write your review.
There is only a bottom sheet on the bed. The doona with the doona cover acts as a top sheet.
Hopefully you did let us know if the doona did not have a cover on it.
Glad to hear that you were happy with the location & the price and that you found the accommodation clean.
Regards, Warren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Medina Serviced Apartments Martin Place

Address: 1 Hosking Pl, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#44 Business Hotel in Sydney
#75 Luxury Hotel in Sydney
Price Range: £112 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Medina Serviced Apartments Martin Place 4*
Number of rooms: 49
Official Description (provided by the hotel):
Apartment Hotel ... more   less 
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Also Known As:
Medina Classic Martin Place Hotel Sydney
Medina Classic Martin Place Sydney

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