The concept of an apartment hotel in an excellent location with a full kitchen and laundry facilities in the room with a competitive price was appealing to us when we booked the hotel. It was a disappointment to find that the rooms along with some of the facilities were in need of repair and updating. Maybe it's this time of economic upheaval but in the hotel's current condition this would rate as a low 3-star hotel in Europe and the U.S.
We stayed in a one bedroom apartment for 5 nights recently. The apartment itself was well laid out and spacious. While the apartment was on the tired side, it appeared clean. There was a note left by management that couches and TV's were in the process of being replaced. However, we found the carpet very worn with many ripples (see pic), the bed uncomfortable, and the dishwasher didn't seem to work and left big puddles of water when we opened it. How expensive can it be to clean the carpets and have them stretched back?
When we tried to use the "gym" we found most of the equipment to be in disrepair. The treadmill (see pic) appeared to have been broken for months with a significant amount of dust on the machine. The pool however, seemed to be in good working order and well maintained.
If the hotel's management updated the rooms and some of the facilities this would be an outstanding place to stay. We also stayed at the Medina Grand in Melbourne and it was a totally different experience. It was a very good hotel with the rooms and facilities in excellent order. Apparently the Medina name does not necessarily stand for consistent quality across the chain.
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- Also Known As:
- Medina Grand Harbourside Sydney
- Medina Grand Harbourside Hotel Sydney