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“A night in Sydney” 4 of 5 bubbles
Review of Mercure Sydney

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Mercure Sydney
Ranked #57 of 179 Hotels in Sydney
Certificate of Excellence
Maitland, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A night in Sydney”
4 of 5 bubbles Reviewed 13 May 2012

A last minute booking at an extremely reasonable rate. Close to transport and entertainment we found the resturaunt staff to be extremely courteous and genuinly friendly. I'll be back.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Philip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregBrady, General Manager at Mercure Sydney, responded to this review, 16 May 2012
Dear guest from Maitland,

Thanks for providing feedback on your recent stay. I am delighted to read that you received a great service from our friendly staff and would stay with us again in the future.

We look forward to welcoming you back again soon.

Kind regards
Greg Brady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (546)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Nowra, Australia
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed 12 May 2012

The Sydney Mercure hotel had been on my "must stay" list for quiet awhile and as a frequent Accor customer to say it was a disapointment is an understatement.

My daughter had surprised me with an overnight stay for a quick shopping trip and had decided to pay for an upgrade on booking to Privillege level thinking that we would be provided with that little bit extra. This certainly was not the case. The room was definitely one of the smaller I have stayed in with Mecure. Our booking was made for two persons but on arrival to our room it was made up for just the one person. Our call to housekeeping for extra towels bathrobe and coffee ect went unanswered for 5 calls...eventually we did get on to them through the front desk and the extra supplies were delivered an hour later. This was early ish in the evening and the hotel did not appear to be extreemly busy. We also required extra pillows later in the evening and at this point we are still awaiting them...they simply did not arrive..!! Very very disapointing indeed.

Overall the hotel is in a great position..but having frequented several other hotels within the same localitly you certainly would get better value for money elsewhere. I must say on departure the guys at the concierge desk were more than helpfull and very friendly. Sorry Mercure Sydney...have been there and done that now..!!

  • Stayed March 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank leethomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Sydney

Property: Mercure Sydney
Address: 818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Family Hotel in Sydney
#37 Business Hotel in Sydney
#44 Romantic Hotel in Sydney
#53 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Sydney 4*
Number of rooms: 517
Official Description (provided by the hotel):
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 
Reservation Options:
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Also Known As:
Mercure Sydney Hotel Sydney
Accor Sydney

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