Me and my Girlfriend stayed at the Mecure Sydney for 4 nights just recently in one of the Privilege Rooms. Room was very spacious, I had requested a King bed when booked but only ended up with a double which was no real problem. I found it strange that for a room booked for 2 guests there was only 1 pair of slippers and 1 bath robe.
Room Service was fine, we had breakfast in bed on the last day and it was fine.
Our only real concern was when we returned one day, at around 7pm to find our room door was open. The maid hadn’t pulled the door shut when she vacated the room. Luckily nothing was taken from the room, baring in mind our passports, jewelry and clothes were all inside. I immediately went downstairs to voice my concern and I spoke with a manager by the name of Jeremy (I think that’s what he was called). I was a little surprised by the fact that there was no form of compensation or goodwill gesture made (perhaps a bottle of wine, dinner etc). All he did was apologise. II am not one to complain or try and get some ‘freebies’ but I was just slightly concerned with the room being left open and then surprised by the management response.
All in all a pleasant stay though.
- Official Description (provided by the hotel):
- Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more less
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- Also Known As:
- Mercure Sydney Hotel Sydney
- Accor Sydney