We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location” 4 of 5 bubbles
Review of Metro Apartments On Darling Harbour

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Metro Apartments On Darling Harbour
Ranked #106 of 179 Hotels in Sydney
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location”
4 of 5 bubbles Reviewed 25 March 2014

We stayed here for a week in December 2013

Positives - fantastic location, comfortable apartment size for a family of 4, well appointed kitchen, friendly reception, foxtel tv, washing machine and dryer in the bathroom and easy accessibility to public transport
Negatives - the bathrooms need renovation which I understand is already being planned for and a general spruce up to make the apartments look a bit more modern

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Swaminathan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 6 April 2014
Thank you for taking the time to review our apartments Swaminathan2014.
I’m glad to see that you enjoyed your stay with us in one of our well-equipped, one bedroom, Loft style apartments..
Our excellent location and great in-room facilities make us a convenient and friendly place to stay, especially for families.
As you noted, we are in the process of re-doing the bathrooms in all rooms which should be completed in the following months.
Again thank you for your review and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

370 reviews from our community

Traveller rating
    71
    146
    80
    37
    36
See reviews for
145
101
15
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 19 March 2014

One night stayed and one night too many! The foyer smells off old cigaratte smoke (must be embedded in the old worn carpet and tired paint. The decor is very dated and worn which means its hard to clean... the sofa bed looked like its had a rough life and was stained and very uncomfortable. looks like it has new carpet (plus). TV is good and has foxtel but the foxtel box doesn't sit on the tv cabinet (half on / half off). The bathroon is dated and you must wear thongs (flip flops) under the shower (which is in the bath) as it looks like the recent white silicon is covering the mould...
So I was sitting on the sofa wondering why the hell my work had put me into this hotel and cockroaches started to come out from under the sofa bed. made me wonder what they do when I'm asleep... So that's why I'm writing this review! I can't sleep and its too late to go elsewhere. Please don't get caught like me! go elsewhere to start with!

Room Tip: don't go to this hotel
See more room tips
  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank neveragain1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 6 April 2014
Thank you for taking the time to review our apartments.
I am sorry to see you didn’t enjoy your stay.
As our apartments are all non-smoking (except on the balconies) I am unable to see how the foyer smelt like cigarette smoke as the foyer has always been non-smoking.
Our sofa beds are cleaned on a regular basis, as well as our carpets.
You may be pleased to note that we are undergoing refurbishment of all bathrooms which is due to be completed in the following months.
In regards to the cockroaches, while it is policy to have the apartments pest sprayed every 3 months, we in fact get it done on a monthly basis. Unfortunately, due to the large door on the balcony, sometime they can fly in through when the door is open.
Again thank you for taking the time to review and I hope your next stay is a more pleasant one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Sydney hotels

Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 18 March 2014

Def looks better on the web than in real life. Good location but this place is in need of a major refurb. Everything looks (and smells!) dated. Arrived to find pillows spread all over the bedroom floor (not a pillow cases in sight), black hair in the bath tub, toilet seats up and mouldy grout all over the bathroom.

On the plus side the apartment was relatively spacious and there was a nice partial view of the harbour.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AvidWeekender80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, 19 March 2014
I’m sorry you didn’t have a good experience staying with us. I have spoken to housekeeping about the pillow and hair situation and I do apologise for this. Both myself and the housekeeper can’t explain how the situation happened, though new procedures are now in place that this will never happen again. I have been up to the room you stayed in and I can’t smell anything. All apartments get painted regularly and the carpet steam cleaned every 3 months. Over the next 3 months all bathrooms are being refurbished, which we are very excited about.
Thanking for mentioning our wonderful location. We are walking distance to many of the great attractions Sydney has to offer – Wildlife World, Sydney Aquarium, King Street Wharf, China Town etc. The apartments are really spacious, which is mostly due to the mezzanine style with the bedroom and bathroom being upstairs and the living downstairs also the two story cathedral windows help. Our Executive apartments which are from level 4 to 7 give fantastic views of Darling Harbour.
I hope the next time you stay with us is more enjoyable and that you can visit soon to see our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 March 2014 via mobile

The apartments are ideally located walking distance from most places of interest and close to the cbd. However the noise of traffic passing by continues both day and night so don't forget your ear plugs. Enjoyed Sydney and would certainly return.

Stayed March 2014, travelled as a couple
Helpful?
Thank TaffWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 16 March 2014
Thank you TaffWellington, for reviewing our apartments.

Our great location is one of the best in Sydney. Whilst we are close to all attractions such as the Sydney Aquarium, Wildlife world and the shopping precinct of Pitt Street Mall,this means that some road noise in inevitable, however, this can be diminished by booking an Executive Apartment which are on the top 4 floors.

I'm glad you enjoyed your stay and hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
2 reviews
4 of 5 bubbles Reviewed 13 March 2014

We stayed in an executive apartment on the fourth floor in March this year. Our stay was comfortable and met our expectations.

There is no parking available at this hotel, however, the hotel has an agreement with a nearby parking lot which makes it a bit cheaper, just be sure to park in the correct one. Also, the stairs in the apartment and entrance to the hotel may make accessibility difficult for some people. However, both the parking and stair situation are clearly stated on the hotel's website prior to booking.

Probably the only criticisms that we had was the balcony wasn't really draining well and had water from the aircon vent pooling in one corner. This didn't really affect us though, as you can only really stand on one side of the balcony anyway (as the aircon unit takes up the rest of the space). Also the bathroom vents could do with a clean as they weren't working very well due to dust buildup. The bathroom itself however was clean and functional.

The kitchen and laundry facilities were great and made our stay in Sydney a lot easier. Free wifi and foxtel was also an added bonus. We also thought the view and massive windows were fantastic, plenty of natural light which makes it feel less like you are in a pokey hotel room. The staff were also quite helpful in providing directions and advice.

All in all, I would recommend this as a place to stay. The apartment was clean and comfortable and the location was brilliant.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 16 March 2014
Carla, Thanks for taking the time to review our apartments.

I'm glad to see that you enjoyed your stay in one of our well-appointed Executive apartments. The view from the Cathedral windows is one of the best in Darling Harbour.

Our fully equipped kitchens and in-room laundry facilities make a home away from home experience, especially when you add in the free wifi and foxtel.

The Apartments boast a great location. We are within walking distance to all the major attractions, restaurants and shopping precincts.

All balconies have been refurbished and the drainage issues have been fixed.

Thanks again for taking the time to review and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 9 March 2014 via mobile

A little disappointed our apartment was supposed to be a two queen bed room. What we got was one queen bed and a foldup bed. There only one toilet at the top of a 13 stair climb. The room is run down and appliances are dated. Parking is a block away and there is nowhere to park and unload.

The good points are very helpful reception, free (good) WiFi, reasonable price, good location and the full foxtel service.

Stayed March 2014, travelled with family
Helpful?
Thank Bnatali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 13 March 2014
Thanks you Bnatali, for taking the time to review our apartments.

The staff, location free wifi and foxtel are all great attributes of the property.

Our rooms consist of 1 Queen in the loft bedroom and 1 double fold out sofa in the downstairs lounge room. All of our rooms have this configuration as well as the bathroom being located upstairs. This is stated on all websites.

Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 8 March 2014

The location is ideal. The kitchen is so well appointed & great for families. Those two facts were why we chose this hotel. However I would not recommend this place or revisit. The total disappointment was the terrible condition of the room. The cleaning staff only work mornings and we discovered late in the afternoon that our bathroom was filthy. Hotel staff had nothing to offer except "'Sorry". We had to visit Coles and clean it ourselves before we could use it. Not something we wanted to do on holidays. Overall, the apartment was dirty and sticky. The table & benches needed washing. The kitchen floor was disgusting.
We needed an extra sheet and asked the cleaning staff in the morning however they didn't leave us one. The photos on Metro's website gallery are misleading. The bathroom in our apartment was old and in desperate need of renovation. For the amount of money we paid to stay here I was sadly disappointed. Don't stay here unless you inspect the room prior to checking in :(
We did however enjoy the view from our sixth floor apartment and the general fun that the City of Sydney has to offer.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TravalMumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIR_00, General Manager at Metro Apartments On Darling Harbour, responded to this review, 13 March 2014
TravalMumma, thank you for taking the time to review our apartments.

I’m sorry to see you did not enjoy your stay. As we are only a small property, our housekeeping staff only work in the mornings. To have your room serviced we ask that guests place the “Please Make Up My Room” sign on the door.

You may be pleased to note that all bathrooms will be renovated in the coming months.

Thank you again for taking the time to review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sydney hotels
Central Business District
Adina Apartment Hotel Sydney Darling Harbour
Central Business District
Mantra on Kent
Mantra on Kent
#62 of 179 in Sydney
4.0 of 5 bubbles 1,148 reviews
Central Business District
PARKROYAL Darling Harbour Sydney
Show Prices
Show Prices
Show Prices
Central Business District
Seasons Harbour Plaza
Seasons Harbour Plaza
#125 of 179 in Sydney
3.0 of 5 bubbles 679 reviews
Central Business District
Ibis Sydney Darling Harbour
Central Business District
Adina Apartment Hotel Sydney Town Hall
Show Prices
Show Prices
Show Prices

Been to Metro Apartments On Darling Harbour? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Metro Apartments On Darling Harbour

Property: Metro Apartments On Darling Harbour
Address: Darling Harbour 132-136 Sussex St | Corner of King and Sussex Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service
Hotel Style:
Ranked #106 of 179 Hotels in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Metro Apartments On Darling Harbour 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Enjoy Darling Harbour views from your balcony. Whether on business or leisure you will enjoy the benefits of staying in a loft style apartment right in the heart of Sydney's CBD. Easy walking distance to Sydney's Convention & Exhibition Centre and many of Sydney's shopping precincts, theatre and entertainment venues. The loft style apartments are fully serviced with plenty of room to relax and enjoy your stay. The bedroom and bathroom is located on the mezzanine level and the fully equipped kitchen and lounge with balcony downstairs. Complimentary WIFI in all apartments. The Executive loft style apartment offers the same features and cathedral style windows from floor to ceiling overlooking Darling Harbour. Nearby Darling Harbour attractions are the Chinese Garden of Friendship, Sydney Aquarium, IMAX, Australian National Maritime Museum, harbour cruise departures, Tumbalong Park for concerts and events and Sydney Entertainment Centre. This is a smoke free apartment hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Odigeo so you can book your Metro Apartments On Darling Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Apartments On Darling Harbour Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing