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“Very nice hotel”

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Novotel Sydney on Darling Harbour
Ranked #72 of 178 Hotels in Sydney
GreenLeadersSilver level
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Very nice hotel”
Reviewed 26 September 2013

Enjoyed staying at this hotel. The rooms were nice. The breakfasts were great. Plenty of choice.
Staff were helpful and polite and seemed happy. Location is very good. Would recommend this hotel to anyone.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (631)
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Australia
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 September 2013

This hotel is in the perfect location on darling harbour. Rooms were a good size with everything we needed. We were lucky to score a beautiful view of the harbour. Staff are attentive and the property is well maintained. My only negative is the pool which is small and outside and the pillows need upgrading. We didn't eat at the hotel as you are on the doorstep of some amazing options - the location can't be beaten. We will definitely stay here again if the price is right.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimboAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano, Italy
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 September 2013 via mobile

Three nights in September in a room where we asked to remove the armchair to have the possibility to place our three luggage
No way to have another room.
Personnel quite cold although professional. They seems to be interested in managing conference people than tourists.
Breakfast below average.
Very good location for visiting sydney. Close to all the important attractions and restaurant.
Better to stay only if you are alone or two

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willy64Milano_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 26 September 2013
Dear Guest,

Thank you for sharing your comments on tripadvisor.

We apologise that our rooms did not meet your expectations. Please be assured that they are true to the Novotel brand. We will ensure that your comments regarding the service and breakfast offered have been passed on to our Management Team, as we continuously look to improve the experience that we offer our guests.

We hope to welcome you back to the hotel if you are visiting Sydney in the future.

Kind Regards
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Queensland, Australia
Level Contributor
7 reviews
3 hotel reviews
Reviewed 22 September 2013

Novotel service was exceptional and they treated me very well in the restaurant (I have special dietary requirements and it was no hassle).
The rooms are clean and comfortable.
The location is fantastic - central to everything - I did a lot of walking.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Cass_Russell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 September 2013 via mobile

I spent five nights here during a business trip. The location is excellent and the view from some rooms, the pool and the restaurant are awesome. I had a room that faced towards the back, the Pyrmont area, that is not very special. The room was quite large. The bedsheets were torn, and wifi costs additional 24 dollars per day (!).

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 24 September 2013
Dear Guest,

Thank you for sharing you comments on tripadvisor.

We appreciate both your positive and constructive feedback. Please rest assured your comments regarding the bed sheets and Wi-Fi have been passed on to Senior Management.

We hope to welcome you back in the near future!

Kind Regards
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney on Darling Harbour

Property: Novotel Sydney on Darling Harbour
Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#36 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#66 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel

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