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“Standard quality with central location”

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Novotel Sydney on Darling Harbour
Ranked #67 of 175 Hotels in Sydney
GreenLeadersSilver level
Melbourne
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Standard quality with central location”
Reviewed 13 June 2014

Stayed at the Novitel on Darling Harbour for one night. As expected anywhere else in the world, the Novitel standard and experience was similar and familiar. Check-in was pleasant and the staff were helpful on all our queries. The room was clean, spacious and had the facilities we all expect from Novitel. Centrally located so that walking to the Harbour, the city center and even Circular Key was all very possible. Would definitely stay again when visiting Sydney.

Room Tip: Ask for a room with view if possible.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank SFReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 16 June 2014
Dear SFReader

We appreciate your comments in regards to your stay here at Novotel Sydney on Darling Harbour.

It is wonderful to read that our staff were helpful with all your queries and your room was comfortable and clean.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

Kind Regards

Ruwan Peiris
General Manager
Novotel Syndey on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (622)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Kuala Lumpur, Malaysia
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 June 2014

I had a good stay in this hotel with my family (hubby and 4 year old son). We stayed here for 2 nights during Vivid Sydney. It was only a 5 mins walk to Harbourside Mall where you can find loads of souvenir items at low price. Once you enter the mall, take the elevator to the ground floor which will take you to the food court. As you walk through the food court you will find your way out to Darling Harbour (it took like about another 5 mins walk from Harbourside to here). There are many activities and attractions for both kids and adults. We really enjoyed ourselves. I think we walked more than 3 times a day from hotel to Darling Harbour. Since it was Vivid Sydney when we were here, it was pretty easy for us to enjoy the light shows at night.

Breakfast was provided for daily. The buffet spread was not very generous but good enough for us. Hotel staff were helpful especially the guys working in the concierge and housekeeping.

The surroundings of the hotel was alright. There are a number of convenience stores just opposite the hotel. As we are muslim travellers, we find that searching for halal food is fairly easy. There are 2 food outlets in the food court (1 serving northern indian food and one pizza parlour). There is also one restaurant called Zaafran located in Harbourside mall serving northern indian food too. If you would like to try Indonesian food, you need to walk down to Chinatown (approx 20 mins walking distance but it does not feel far as there are many attractions along the way to keep you distracted from being tired). I depend a lot on the Sydney travel guide which provides lots of useful info as this was our first time to her. Do grab a copy of it as you arrive in the airport or from any tourist information centre.

I will definitely put Novotel Darling Harbour as one of my choice of hotel if I visit Sydney again.

Room Tip: My room was facing Murray Street hence there were no interesting views to look at. Perhaps the ones...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank VinaSoepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 13 June 2014
Dear Vina

Thank you for choosing to stay at Novotel Sydney on Darling Harbour and taking the time to provide us with feedback.

It is great to read that our concierge and housekeeping staff were helpful during your stay, I will share your kind words with them, I am sure they will be as pleased as i am to read them.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

We do hope you enjoyed your stay and we hope your next visit will be another memorable stay.

Kind Regards
Ruwan Peiris
General Manager
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntervalley
Level Contributor
133 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 11 June 2014

I have stayed at this hotel for many years with children & grandchildren. Great location. Short walking distance to Darling Harbour, shops & food hall as well as light rail. The check-in has always been uneventful & the staff friendly & helpful. The rooms were quiet, clean & all appliances operational. The room service was quick, ample food and the food hot & well presented. The breakfast was well laid out, ample selection & food was replenished quickly. The children always like to get their own meals & the staff are friendly & helpful to their requests. The temperature of the food is good. There is a small play area for the children at the restaurant where they are able to be observed whilst parents finish their meals. There is a pool & gym. Unfortunately the pool is outdoors so children can only use it during hot weather. There is however a large indoor swim centre which has a number of pools catering for all ages within walking distance from the hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armadeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 13 June 2014
Dear Armadeus

Thank you for choosing to stay at Novotel Sydney on Darling Harbour and taking the time to provide us with feedback.

Its great to read that the hotel was accommodating to your family. I will pass your comments onto our Food and Beverage team, they are always coming up with new and fresh ideas to make our breakfasts more family orientated.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

We do hope you enjoyed your stay and we hope your next visit will be another memorable stay.

Kind Regards

Ruwan Peiris
General Manager
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 June 2014 via mobile

After a long training program at Mona Vale, we stayed for just one night at Novotel, which is really a big hotel in my memory. It stretches along the Darling harbor which can watch the view without any blocking. Rooms are within high level standard. It is also easy for us to visit the city using this hotel as a base. Good experience!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andrew x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, 13 June 2014
Dear Andrew

Thank you for choosing to stay at Novotel Sydney on Darling Harbour and taking the time to provide us with feedback.

I would have to agree with you, our view is spectacular, and I am glad to read you had a Good Experience.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

We do hope you enjoyed your stay and we hope your next visit will be another memorable stay.

Kind Regards

Ruwan Peiris
General Manager
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney on Darling Harbour

Property: Novotel Sydney on Darling Harbour
Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#36 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#61 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel

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