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“not kind and old room”

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Novotel Sydney on Darling Harbour
Ranked #72 of 179 Hotels in Sydney
GreenLeadersSilver level
Reviewed 16 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Kyungmi S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 16 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2,017 - 2,023 of 4,557 reviews

Reviewed 14 June 2014

My husband and I stayed for 3 nights at the end of May. We didn't know when we booked but the Vivid Sydney festival was on. From our Darling Harbour facing room we had an amazing view of the light show and fireworks.
We had great service from check in to check out. The staff were friendly and helpful. Our room was spacious and clean with great views of Darling Harbour and a short walk through Harbourside (shopping mall) to Darling Harbour and many restaurants. It wasn't far to walk into city and other attractions.
We ate at the restaurant in the hotel for dinner one night and the food was beautiful as was the buffet breakfast. I would recommend this hotel without hesitation

Room Tip: Executive Darling Harbour view room
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 16 June 2014

Dear Debra

Thank you for your kind comments it is great to read that you enjoyed the Vivid Festival and that your stay with us was second to none.

It is comforting to read that our staff were attentive in your needs from check in to check out. I will be sure to share your kind words with them.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

Kind Regards
Ruwan Peiris
General Manager
Novotel Sydney on Darling Harbour.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

The location was the initial appeal but the care of the staff, the comfort of the room, the outlook over the water, the food in the restaurant, happy hour at the bar all came together to meet and exceed our expectations. A pleasant stay.

Room Tip: Harbour lights are worth the extra $
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TnT42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 16 June 2014

Dear TnT42

We very much appreciate your comments, is summing up our hotel with "Convenience, courtesy and Comfort".

At Novotel, we strive to provide a superior service experience for every customer I will therefore share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

Kind Regards
Ruwan Peiris
General Manager
Novotel Sydney on Darling Harbour

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Stayed at the Novitel on Darling Harbour for one night. As expected anywhere else in the world, the Novitel standard and experience was similar and familiar. Check-in was pleasant and the staff were helpful on all our queries. The room was clean, spacious and had the facilities we all expect from Novitel. Centrally located so that walking to the Harbour, the city center and even Circular Key was all very possible. Would definitely stay again when visiting Sydney.

Room Tip: Ask for a room with view if possible.
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  • Stayed: June 2014, travelled on business
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1  Thank SFReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 16 June 2014

Dear SFReader

We appreciate your comments in regards to your stay here at Novotel Sydney on Darling Harbour.

It is wonderful to read that our staff were helpful with all your queries and your room was comfortable and clean.

Please feel free to contact us directly if we can be of any further assistance or “LIKE” our Facebook page to see what else is happening within our hotel.

Kind Regards

Ruwan Peiris
General Manager
Novotel Syndey on Darling Harbour

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Steve K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 13 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank kat366
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 13 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2014

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
Thank Nick R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this reviewResponded 13 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Sydney on Darling Harbour

Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#37 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#64 Luxury Hotel in Sydney
Price Range: £134 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel

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