Check in was at 2pm,very late for customers that have had to fly in from Auckland. We had trouble working the dishwasher and found a cockroach inside. The microwave would only work when the door was properly aligned to close. One day we arrived back from our trip across the harbour to find our room door had not been properly shut or locked after being serviced and we were able to push the door open without using a key card. We had reported our complaints to the main desk but never received any feedback as to why it happened or what was done to rectify the problem. Staff were helpful and courteous. The location is close to Darling Harbour, China Town and Paddy's Market just down the road. The Pool on the top floor was under construction so this meant we had to walk 30mins to Ian Thorpe Pools and had to pay to swim. This is disappointing considering they advertised the Pool when we booked our holiday.
- Official Description (provided by the hotel):
- Located at the footsteps of Darling Harbour, Darling Park business towers, the Conference & Exhibition precinct and Westfield shopping towers Sydney. This four star all apartment hotel features;- Open apartment living with fully self contained kitchen ad laundry- Indoor rooftop heated pool, gym and fitness centre- On-site restaurant- High speed internet wireless broadband. ... more less
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- Also Known As:
- Seasons Harbour Plaza Hotel Sydney
- Somerset Darling Harbour Sydney