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“Just stunning”
Review of Park Hyatt Sydney

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Park Hyatt Sydney
Ranked #4 of 178 Hotels in Sydney
Certificate of Excellence
Hong Kong, China
Level 4 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Just stunning”
Reviewed 28 April 2014 via mobile

This is undoubtedly Australia's finest hotel, and definitely the best I've ever stayed at. I had such a great stay here I'm not quite sure where to start.

It's very difficult to get luxury service right: you need to be friendly without being overly casual, yet confident without coming across as aloof or snobbish. I'm not sure how they did it, but every staff member I met here managed to execute it to perfection, from the bell desk to the front desk to the concierge and restaurant. Special thanks especially to Victoria at the concierge, Kaisa at the restaurant, and Ramneek and Victoria at the front desk.

The hotel is newly renovated, and everything is spotless. The furniture is clearly of extremely high quality, unlike the cheap chip wood tables that you get at lesser properties. The wine and water glasses are also probably made from crystal or something, judging from the look of it. It's clear a lot of thought had gone into the room with great attention to detail, down to the thinner Onsen-type towel placed next to the bathtub and the aboriginal art pieces in the room.

And the view is unbeatable. This is the only hotel in Sydney where you get a direct view of the opera house. The weather was awful during our five-day stay in the city, but we were secretly happy as we then had an excuse to just stay in the room and enjoy the view. Unlike other luxury hotels where there are usually others on the same street, this is the only hotel where you get a head-on view of the opera house. There are no equals here.

Breakfast is at the dining room, which also faced the opera house. The food was of high quality, but if I could nitpick, I would say that the menus at the park hyatt Washington and andaz fifth avenue are way more creative. This restaurant was a lot more traditional, with just the usual eggs and French toast offerings.

Just one last point: If you're considering paying for an upgrade to the opera deluxe room, do it. It's worth it.

Stayed April 2014, travelled with friends
Helpful?
2 Thank Kinsgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, 8 May 2014
Dear valued Guest,

Thank you for your generous feedback and for taking the time to write about your recent stay with us. We are delighted to hear that your stay at our harbourside residence was a memorable one.

We continuously strive to exceed our guest expectations and your kind feedback is a gracious commendation of our team. I will most certainly share this with Ramneek, Victoria, Kaisa and the rest of our team.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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London
Level 4 Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 25 April 2014

This must be the best hotel in Sydney! The location, the view, the service, the rooms, just everything is absolutely perfect!
Wonderful breakfast with very attentive staff, spacious (interconnecting!!!) rooms, great room service, super helpful concierge, etc....i could go on and on. We stayed there for a total of 10 nights and everything was perfect!
We will definitely come back!

Room Tip: You need a room with a view!
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
1 Thank LondonSabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, 8 May 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014 via mobile

This hotel is first class, it contained all of the facilities and services you would expect from a luxury hotel (spa, gym, both fine and casual dining, bar, butler service, etc). What set this hotel apart was the location and the view of Sydney Harbour and Opera House.

The hotel staff were friendly and helpful, they were very accommodating towards my three month old daughter, they provided a number of small extras which made her stay more comfortable. I could not really complain about anything.

Stayed April 2014, travelled with family
Helpful?
2 Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, 8 May 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 April 2014 via mobile

First time visiting in Sydney with friends. The Park Hyatt Sydney is what I would recommend for everyone coming to Sydney. The staff and location are the main reasons. You can walk to The Opera House that is directly across the water. The view is priceless. You are right by The Sydney Bridge. Make sure you get up for sun rise. The pictures will be amazing.

Stayed April 2014, travelled with friends
Helpful?
Thank Heidi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, 8 May 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 April 2014 via mobile

Has to go down as one of the nicest hotels in the world. The Opera Deluxe room was outstanding - very spacious... the girlfriend even managed to lie down in the wardrobe! The view was incredible, with the bathtub even looking out over circular quay towards the Opera House! The swimming pool area was cosy but a nice place to chill out if you get one of the booth areas.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Mabbitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, 8 May 2014
Dear valued Guest,

Thank you for your kind feedback .We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one.

I am pleased to hear that you were well taken care of by our team and had enjoyable experiences in both your guestroom and at our rooftop pool. As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Level 5 Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 April 2014

So it's been a over a year since our trip to Sydney and I thought I'd write a review about this wonderful luxury hotel with breathtaking views of the Opera House nestled right under the famous Harbor Bridge. I'd say the most significant takeaway for us was the exceptional five star service which we truly appreciated and still cherish to this day. My husband and I flew in from Brisbane for a long weekend. Upon arrival and much to our dismay we had an accident with one of the wine bottles we brought with us broke whilst in transit ( never do that again!,) luckily it was white wine so none of our clothes were ruined. We didn't detect there was an issue with the broken bottle until we arrived at the hotel, the concierge noticed how upset I was in particular and a team of people including the staff behind the front desk sprung into action. The broken glass was vacuumed out immediately our cloths were transported to their local dry cleaning facility and returned within hours.

With all of the commotion we didn't have an opportunity to take in the shear magnificence that embodies the Park Hyatt Sydney. Everything from the classy decor of the lobby to our beautiful room with a direct line of sight at the Opera House to the roof top pool was extraordinary. Food at the hotel was good and the hotel is in close proximity to essentially everything one could want such as restaurants and stores as it is situated right at the end of Circular Quay. There's not enough we can say about this place, no of which would do it justice! You just need to see it for yourself if considering spending time in Sydney albeit for business or pleasure.

We will definitely be back and hope to be as soon as late 2014.

The drop down option only has months dating back to 2013, for clarity, we spent 2 days here in November 2012.

Room Tip: Pay the extra money for a room with a view of the Opera House, totally worth the investment!
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Mamoor3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vail, Colorado
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 April 2014

In a great location, convenient to everything. A modern, comfortable room with a wonderful view of the Sydney opera house. Very pricey!!! The staff was helpful. There are plenty of great hotels in Sydney but there's probably no nicer room

Room Tip: Ask for a room that looks on the opera but expect to pay n extra $100 for it
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frequntlyinahotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sydney
#2 Business Hotel in Sydney
#2 Spa Hotel in Sydney
#4 Romantic Hotel in Sydney
#4 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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