The hotel is a bad choice if you are on business travel as I was. It is overpriced, the rooms are incredibly small, also the hallways are extremely small and there were unpleasant smells when I went up to my room. The hotel pool on the roof is kind of nice but pretty useless, I don't think anybody actually uses it. When I went up there to go for a swim in the next morning after my arrival, there were lots of huge dead bugs and insects swimming in the pool, also some food and a newspaper, so obviously nobody takes care of the pool or cleans it (at least this was my experience). I felt disgusted and didn't go into the water. Also, "pool" is a bit overdone, it is more like a larger bathtub, you cannot really swim, because, after one stroke you've crossed the whole "pool" already. This "pool" is probably only installed there to earn more hotel stars or for promotion reasons, but it is actually pretty useless and a bit disgusting.
The hotel is not nicely decorated in the interior, the floor carpet looks very cheap, the rooms are extremely basic and VERY small, almost like in a backpackers hostel. There was lots of dust and dirt in the room, I didn't even have space to store away my luggage, and in the bathroom there where fungi on the tiles - DISGUSTING! This hotel is like a better backpacker's hostel but definitely does not have the quality of a a good, decent hotel. I was very disappointed and found the hotel WAY OVERPRICED, considering the quality of the room I had (7th floor with no view at all but to the wall of the neighboring building). Maybe top level rooms are nicer, but that's not the point here, because EVERY room has to meet minimal standards in a hotel when they charge that much for it.
The reason why I finally only give one point (=not acceptable) for this disappointing joint is the extremely unfriendliness of staff when I arrived after a 22 hour flight from Europe at around midnight. The clerk at the front was just an idiot, bossing me around and acting in an aggressive manner when I was asking for a better (and, of course, much more expensive and also overpriced) room. I couldn't get another room because, allegedly, the were booked out. Although I had credit card reservation, he said, they thought I would not arrive and that they would have given away my room to the next customer, so I should consider myself lucky to still have a room. WHAT AN IMPUDENCE !!!!! - such an idiot. I've been traveling all around the world, but such a cretin I've never had to greet me at a hotel front desk!! I acknowledge that the clerks on the next days were more friendly and helpful, so you could say, I had bad luck with that person, but I think, such a socially incompetent person should NEVER be in charge at the front desk to begin with. Because of that experience and the overall very bad, disappointing impression this hotel made on me, I can only give one point.
The ONLY advantage of this hotel is its convenient location near to downtown, in the middle of business district, but that's all and that is not worth the overpriced rates there. In particular, when I'm on business travel, it is important for me to have a good experience at my hotel, which wasn't the case here at all.
I recommend spending even more money for one of the other probably similar overpriced hotels in that area but having a probably much nicer experience and getting more value for your money.
All in all I cannot at all recommend this hotel. It's not worth your money.
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- Also Known As:
- Park Regis City Centre Hotel Sydney
- Park Regis City Centre Sydney
- Park Regis Sydney
- Park Regis Hotel Sydney