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“4 nites in sydney city” 4 of 5 bubbles
Review of Metro Hotel on Pitt

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Metro Hotel on Pitt
Ranked #51 of 179 Hotels in Sydney
Zürich
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“4 nites in sydney city”
4 of 5 bubbles Reviewed 27 August 2014

The Metro on Pitt street was centrally located. just 5 minutes walk to the Central station.Chinatown is just a street away. Everything is close by including the theaters and also the restaurants.Rooms were cleaned daily and staff at the receptiom were very helpful and gave good directioms and tips on the places to go. overall a very pleasant stay at the Metro.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank findlaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, Manager at Metro Hotel on Pitt, responded to this review, 1 September 2014
Thank you for taking time to place your review, however i believe looking at the pictures this is for our sister property down the road close to Central Station.

Kind Regards
Tom Marsic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Newcastle, Australia
1 review
4 of 5 bubbles Reviewed 18 August 2014

we stayed here because we first used trip advisor to find our about how central it was and we weren't disappointed, we found the hotel really nice and the hotel staff were very obliging and always courteous, the room was very clean and well maintained, the cleaning staff were excellent, when assets like this come together it makes for a most enjoyable break, we only stayed 4 nights and found it handy for all the amenities Sydney has to offer, we will certainly come here again and also recommend it to our friends.

Room Tip: make a point of looking up the trip advisor website as we did and you really can't go wrong.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank terence a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Metro Hotel on Pitt, responded to this review, 19 August 2014
Thanks you kindly for your fantastic review. The fact we are located so centrally is one of our biggest selling points, however the product will get even better. By February 2015 we will conclude our refurbishment and have an almost brand new hotel. We would love to welcome you back once our hotel is refurbished.

Cheers
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrnambool
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

The Metro is a comfortable hotel in Pitt street, Sydney. It is in a great location within walking distance from Chinatown and also the CBD. To get to Circular Quay you catch a 555 (Green) Bus in George street which takes you around town and is free. The staff were very friendly and helpful The room was compact but comfortable. I would recommend this hotel and also stay there again if in Sydney.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MooseWarrnambool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Metro Hotel on Pitt, responded to this review, 19 August 2014
Thanks you kindly for your fantastic review. You have done a great job in selling our hotel. We are centrally located within walking distance of most Sydney Attractions, and if not walking distance there is plenty of public transport to take you where you need to go. We are also currently in the early stages of a refurbishment which will further improve the guest satisfaction, scheduled to finish in February 2015.

Hope to see you then.
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

My mother and I stayed at the Metro on Pitt the night before the city to surf.
The location was close to the start line for those racing and near transport for those watching. Walking distance to a large number of restaurants and shopping venues etc.
The hotel is clean and comfortable. It is nothing 'flash' and the rooms are small (as are any city rooms), but it feels welcoming and has some really great features. We were on the second floor and the noise from the city was non-existent allowing us a wonderful night sleep. The shower was HUGE and NEW and the water pressure - oh my gosh I could have stayed in there all night.
The staff were some of the best I've ever come across. Both my mother and I commented on how outstanding and friendly they were. Nothing was too much trouble for them , Metro on Pitt they were what made this a lovely stay an we wish to pass on our thanks to the lady and gentleman behind the counter at about 8pm on the Friday night 9/8/14. We plan to book this location every year. it may not be the 'fanciest' but if you want clean, comfortable, friendly good value this is the place for you,

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BrookieTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Metro Hotel on Pitt, responded to this review, 11 August 2014
We appreciate your kind words and I will certainly pass it on to the staff you mentioned.
Even though we may not be the fanciest as you mentioned, we are currently in the process of refurbishing and should be one of the newest properties in Sydney by early next year. So upon your return next year we will be looking completely different.

Thank you once again for you kind review.
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

As a back up when your regular hotel of choice is fully booked, this hotel fits the bill for me. I travel constantly to Sydney and will now log this hotel into my data base. Friendly staff, clean and tidy rooms. All be it they are small they are serviceable and as a business traveller on short stays it is fine. The bar staff were friendly and from what I could see the food was generous. I ate out this particular night. Good television reception and shower water pressure. I was offered a welcome drink upon arrival, I am assuming because I was a first time guest which was a nice touch. Close walk to everything that is important CBD wise. A pub next door as well if you need a relax before hitting the sack. Very quiet. I was on the second floor - I imagine it would be the same across all floors.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Trudi0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, Manager at Metro Hotel on Pitt, responded to this review, 3 August 2014
We would hope to one day become you’re regular, now that you have given us a go. Thanks for the review, couldn't have written it better myself. We are not a bad second choice however in the next 6 months we will complete our refurbishment, with every rooms in our hotel being given a once over. We will take it up on another level, please come and see the finished product when next in town.

Cheers
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kerikeri, New Zealand
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 July 2014 via mobile

A great place to stay Right by central station. Walking distance to all shops and buses. Clean comfortable and helpful staff. Would def. stay again when in Sydney. We had breakfast for one day while staying there which was very nice and convenient but there are loads of places to go and eat.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sallyearl118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Metro Hotel on Pitt, responded to this review, 30 July 2014
Thank you for your review, and i am glad you found the hotel well located I do believe that you stayed at our sister property Metro at Sydney Central rather than Metro Hotel on PItt Street, which both are on Pitt Street at a very central part of Sydney CBD.

thank you and regards
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
1,293 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 1,018 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Located in the very heart of the CBD the hotel is a few steps away from public transport and easy walking distance to Sydney’s major attractions.
Complimentary WIFI, security room card access,
Just a 2-minute walk from buses and Town Hall Railway Station

Metro on Pitt is perfectly nestled in the heart of CBD. Train station is just 5minutes walk. If you coming from airport it should not take you more than 15-20min to reach hotel by train.
By road ways it may take up to 45minutes depending on the rush hour. Hotel does arrange transfers at a charge of course. Beforehand they advise the pickup time.
Outer appearance of the hotel isn’t that great. When you enter right straight you have a reception desk and a small waiting area and a common toilet facility for hotel guest.
Staff at the reception were quite friendly. Check was smooth and quick procedure.

Room was decent enough neat and clean. Had TV for entertainment. Bathroom was spacious with standing shower area. Room had no view but no complaints. Room was very nice.
Being centrally located we used to be out most of the time. Restaurants, shopping mall, cinema, garden, attractions all in walking distance.
I don't think we paid a bomb for the hotel. it was average price wise. We are happy

We have no complaints regarding the staff or room. Just that if they upgrade the rooms and interior of the bathroom would be great.

Recommended.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nins_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Metro Hotel on Pitt, responded to this review, 17 July 2014
Thank you for the review we are glad you enjoyed your stay. You have pointed out all of our best qualities which include central position in Sydney, close to public transport and reasonable enough for everyone.

We are also in the process of finalising the refurbishment which will begin later this year and if everything goes to plan we will conclude and have all new rooms by February next year.

Regards
Tom Marsic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Metro Hotel on Pitt

Property: Metro Hotel on Pitt
Address: Metro Hotel 300 Pitt St, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metro Hotel on Pitt 4*
Number of rooms: 119
Official Description (provided by the hotel):
Superbly located, Metro Hotel on Pitt is the perfect option for both the leisure and corporate traveller’s seeking affordability and convenience in Sydney’s CBD. Metro Hotel on Pitt is within easy walking distance to major tourism landmarks such as Sydney Eye Tower and Westfield, QVB and Pitt Street Mall, Sydney Opera House, Sydney Harbour Bridge, Darling Harbour, China town, Oxford Street and Hyde Park. For those attending one of the conferences, trade shows or concerts, Entertainment venues and Conference spaces all over Sydney are within reach. Also many major corporate and government offices are within easy walking distance. Guests are spoilt for choice with transport options as Town Hall Station on our doorstep and Central Railway Station and Coach Terminal both just a short walk away. Buses to all parts of the city are only one block away on George Street offering easy access to Circular Quay and the Rocks. All rooms have high speed Internet connection and for guests travelling without a laptop we also have an Internet Kiosk with printing facilities located in the lobby area. Security is our priority, with a 24 hour staffed reception desk and all guest floors accessed only by personal security key card. Guests will also be able to take a breath of fresh air and enjoy a smoke free environment when they stay at the Metro Hotel on Pitt, which is a 100% smoke free hotel. Built in the 1930s, the original building was completely renovated and reopened as the Metro Hotel on Pitt, combining the classic art deco facade with a modern, state-of-the-art interior. ... more   less 
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Also Known As:
Metro Hotel Sydney
Metro Pitt
Metro Hotel Pitt

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