I had read lots of reviews on Trip Advisor about how great the Quay Grand Suites were, with everyone raving about the Harbour view rooms. As our stay was going to be at the end of our big Australian trip and it was our 15th wedding anniversary, I decided to splash the cash and book a Harbour view room. I mentioned in our booking that as it was our anniversary and the booking was a surprise for my husband, I would really appreciate a room on a high floor to maximise the view.
When we turned up at the hotel I was immediately impressed by the staff. Everyone was so friendly and helpful. The person who checked us in took us to our room and chatted away to us as if we were old friends. The hotel had noted my comments on the floor level and put us in a brilliant room (903 I think) on the 9th floor.
We travel a lot for both pleasure and business so are guilty of being a bit jaded when it comes to hotel rooms and views but even my husband was stunned by the room and the view beyond the window once we got through the door. We loved the fact that it was a suite and it was very cleverly designed to make the most of the space. The furnishings were all in very good condition, the room was spotlessly clean and although the bathroom wasn't uber modern I wouldn't have called it outdated or old (and I am very fussy about my bathrooms).
The piece de resistance was our balcony where we spent some very pleasant mornings and evenings watching the ferries come and go at Circular Quay and the sunset over the bridge. I thought the room was brilliant value given the view, the balcony and the proximity of the hotel to the key attractions i.e. the Opera house, Botanical gardens, Circular Quay etc.
However what really set the hotel apart was the quality of the staff. Everyone we met and dealt with was unfailingly helpful and pleasant. Everyone seemed genuinely keen to make sure we had the best time possible in Sydney and at the hotel. And we were particularly touched when we got back to our room one afternoon to find a card from the hotel congratulating us on our anniversary. Someone had taken the time to note from my booking that it was our anniversary and then give us a card when we arrived. That level of service and detail is absolutely brilliant and really sets this hotel apart from some of the other (more expensive!) hotels we stayed in on this trip.
Stay here and book a harbour view room. You won't regret it.
- Official Description (provided by the hotel):
- 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Southall Travel, Agoda, Odigeo, ACCOR and TravelUp so you can book your Pullman Quay Grand Sydney Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quay Grand Suites Sydney Hotel Sydney
- Quay Grand Hotel Sydney