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Pullman Quay Grand Sydney Harbour
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Reviews (1,559)
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851 - 856 of 1,559 reviews
Reviewed 1 June 2014

Well yes confess I had resisted staying here due to the cost - however as we could only get away for a few days and were celebrating our Wedding Anniversary during Vivid (Sydney’s awesome light show) chose the Pullman Quay for this visit. And what a good decision it was – we had front row seats taking in the light show spectacle from our balcony with a glass of bubbles in hand …

The hotel is very close to Circular Quay station (just hop off and turn to the right) however unless you are on your own and don’t have much luggage OR two people with senior’s concession cards - whilst an easy and fast option it is an expensive one. If you are entering the hotel having arrived via the train look carefully as the signage is discreet – you then take the lift to the reception on the 3rd floor. Once checked in we didn't go to our room though – we couldn’t go past the Q bar also on the 3rd floor with it’s eye popping views and settled in for a celebratory drink and enjoyable matching snack.

Our apartment (we had chosen the harbour view option) I would describe as elegant and cleverly designed allowing one to gaze at the gorgeous harbour views from the dining area, lounge or bedroom. A big plus for me was the BEST hotel shower ever – no fancy things to twist & turn whilst you are scalded or chilled wasting mega litres of water.

Everything (except housekeeping which was a bit sloppy) during our stay got a big tick - room service meals, the a la carte breakfasts, Nespresso machine in apartment and a varied selection of current glossy magazines in our lounge, the Q bar ( they have a good range of wine by the glass). Like many other reviewers though we didn’t get our morning papers delivered as requested - however there were plenty available at reception.

Location location location For children, teenagers (or your inner child) as you leave by the Circular Quay exit you have an ice-cream store to the left and a chocolate shop to your right, there’s the cinema a few doors down and the ferries & station are on your doorstep - with the Opera House and the Rocks area within easy walking distance. The jetty for the jet boat rides is also just out the front of hotel too and 5****** restaurants every which way. Children or not it has to be the best location in Sydney particularly if you are a visitor.

Room Tip: Don't hold back - choose the Harbour View
  • Stayed: May 2014, travelled as a couple
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1  Thank Flyingstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this reviewResponded 14 June 2014

Dear Flyingstars

Thank you so much for taking the trouble to write such an extensive and wonderful review. Its lovely to hear that you chose The Pullman Quay Grand to help celebrate your wedding anniversary. It must have been even more magical as it coincided with the Vivid festival.

Our hotel, as you say, is very close to Circular Quay station, as it is to some of the best cafes, restaurants and bars ( and chocolate shops!!) Our very own ECQ Bar matches some of the best views in the world, spanning over the quay, Harbour Bridge and the not too distant, The Rocks. I'm glad you took the time out to enjoy what we have to offer.

We take great pride in providing the best amenities in our suites, from magazines, to having the best bathroom facilities, and of course, the Nespresso machine is always a guest favourite!

We look forward to welcoming you again very soon.

Best regards

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Reviewed 31 May 2014 via mobile

We just spent a week here with family. The views are spectacular and really let's Sydney show off. You'll want to spend lots of time out on the balcony taking in the harbour.

Fortunately first class sound proofing keeps the noise out.

The cooking and washing facilities are great and will save you a lot if you're with a family. We used the cot and the couch bed for two kids and that worked great.

Service is generally very good and helpful but they're undermanned if you want help with bags etc (we gave up after 20mins and our taxi already had us on the meter by the time we got down).

My wife wasn't a huge fan of the food but there are so many options meters away (including cooking yourself) that it's just a question of preference and doesn't matter.

For the location and facilities I'd give this place a lusty endorsement.

Stayed: June 2014
Thank Greg2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

This would have to be one of if not the best places to stay in Sydney,the room we stayed in had a balcony with views of Sydney harbour and Opera House,inside the room had a self contained kitchen and separate lounge, bedroom with views of the city as well, and to make it even better the bar downstairs has an open air area to sit and watch the world go by,I recommend this place to anyone wanting a relaxing weekend away.

Room Tip: Ask for a room with views of the harbour
  • Stayed: February 2014, travelled as a couple
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1  Thank FiveStarKazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this reviewResponded 31 May 2014

Dear FiveStarKazz,

Thank you so much for taking the time to review the hotel after your stay in February.
I am thrilled you had a relaxing stay and enjoyed the amazing views from your suite.
Such a beautiful way to see Sydney!

I hope all is well since your visit and I look forward to welcoming you back again.

Best wishes,
Wayne T

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Reviewed 29 May 2014

Yes it is pricey, yet the fully appointed apartments with full kitchen, lovely views and ultra luxurious bedrooms are well worth it. Moments from the Sydney Opera House, views of the Botanical Gardens, an excellent in house restaurant and out the door one is right in the heart of the harbour shops and restaurants, short walk to ferries. Very memorable. A home away from home.

Room Tip: Pricier if you are on the harbour side, and views of the gardens are lovely.
  • Stayed: June 2013, travelled with family
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1  Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this reviewResponded 29 May 2014

Dear Linda K,

I am so glad we have created a 'home away from home' for you and your family!
What an excellent home away from home to have! Right in the heart of Sydney.

Thank you kindly for taking the time to review the hotel after your recent stay.
I look forward to welcoming you home again soon!

Kindest regards,
Wayne T

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Reviewed 28 May 2014

We stayed at the Pullman Quay for a few nights before taking the Indian Pacific Railways trip to Perth. Our room overlooked the ferry terminal, the Rocks and the Harbor Bridge. The Opera House was out of view, but was about 500' away. We could sit on our deck and watch ferries come and go and people walking up and down the quay. The location was great for everything, from the Royal Botanic Garden (across the street in back) to the CBD and the ferries, of course, plus all the nearby restaurants and shops.

Our room was beautiful and included a kitchen with washer/dryer. It was plush, yet comfortable, with the usual amenities such as coffee-maker, safe and robes. In fact, we wore the robes for our trip down to the sauna and hot tub. There's a nice pool, too, with a view, yet.

We had breakfast at the Q Dining and enjoyed watching schoolkids in uniforms climb the steps outside the large windows. We were given great service and the food was good, if a tad bit expensive.

The people at the hotel desk were exceptionally friendly and helpful, and we had not a single problem during our stay.

Room Tip: Get a room on an upper floor facing the ferries.
  • Stayed: March 2014, travelled as a couple
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Thank stillhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this reviewResponded 14 June 2014

Dear Stillhall

I really appreciate the time you have taken to write such a lovely review.

I have to agree, that the views are spectacular, indeed so is the location. We are nearby all the circular quay shops and restaurants, and from your harbour view room, you can enjoy the ferries come and go all day! From our Q Dining resaurant, you do indeed have a splendid view of the comings and goings of Sydney.

Our suites do offer fantastic amenities, and truely have everything you require for short or extended stays.

I very much hope your Indian Pacific Railways trip to Perth was everything you imagined, the scenary must have been breathtaking. It sounds amazing.

I hope you choose The Pullman Quay Grand Sydney Harbour again very soon.

Warmest regards.

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