We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Loads of space in a central location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quay West Suites Sydney
Ranked #22 of 174 Hotels in Sydney
Certificate of Excellence
London, United Kingdom
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Loads of space in a central location”
4 of 5 bubbles Reviewed 11 December 2013

Situated close to Circular Quay, Opera House and the Bridge, this is like staying in a great apartment, rather than being squashed into a hotel room. You can pack less clothes as there are laundry facilities in each room, and the restauarant has a small but good selection on the evening that you are not dining out. Checlout is a little slow with only one person on duty, but otherwise great service.

Room Tip: If it is first time to Sydney it is worth paying a bit extra to have a harbour view. Stunning
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Totigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, 18 December 2013
Dear Totigirl,

Thank you for taking the time to post your review on Trip Advisor.

I have noted your comments and was very pleased to see that you enjoyed your overall experience at Quay West Suites Sydney. We look forward to welcoming you back to our hotel in the not too distant future.

Warm regards
Kylie Ashwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,243 reviews from our community

Traveller rating
    748
    343
    94
    42
    16
See reviews for
558
277
29
149
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (366)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

We arrived well before check in to attend a family wedding in Sydney. The reception staff were very busy with check outs but found the time to help us with storing our luggage.We found them to be very friendly and very professional, especially the manager.To our great joy our 2 bedroom apartment on the 10th floor, had THE most fabulous view, to the Harbour Bridge and the Opera House.The apartment was exceptionally clean and modern. The beds were very comfortable and the two bathroom fabulous.
The location in The Rocks, was ideal and a few minutes walk to the city shopping centre and of course all the cafes and bars at The Rocks.I really appreciated the lift on Harrington St,after returning with many bags of shopping. We five all really loved this place and being a well travelled traveller will certainly return and strongly recommend you stay.
Thank you Quay West Suites.

Room Tip: Harbour views a must.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loveroflife40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, 18 December 2013
Dear Loveroflife40,

It is with great pleasure that I read your comments regarding your stay at The Quay West Suites Sydney. I am delighted that your enjoyed your experience and I am most pleased that we lived up to your expectations.

We constantly strive to provide a level of service that exceeds our guests expectations and I am most pleased that our staff exceeded your expectations.

Thank you for sharing your feedback and we look forward to welcoming you back to Quay West Suites again soon.

Warm regards
Kylie Ashwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surbiton, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

we stayed 6 nights in a one bedroomed suite on 20th floor with the most amazing views of the harbour.
Suite was really well stocked with catering equipment, even free tea and coffee!
clean and tidy. All staff were very friendly and made our stay worth while.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TONYBW-W10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, 18 December 2013
Dear TonyBW-W-W10,

I was delighted to read your comments and I thank you for taking the time to share your feedback.

I hope you enjoyed exploring Sydney and we look forward to welcoming you back to the hotel in the near future.

Warm regards
Kylie Ashwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

Quay West is a hotel that goes the extra yard. We had a two bedroom apartment with views overlooking the harbour bridge and opera house. We were on the 19th floor and looking out at the view was an absolute joy. It is a short walk to Circular Quay and a ferry to Manly for dinner. We were upgraded on this occasion and I cannot thank the staff enough for making our stay in Sydney special.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterHobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, 19 December 2013
Dear PeterHobart,

It is with great pleasure that I read your comments regarding your stay at the Quyay West Suites Sydney. I am delighted that your enjoyed your experience and I am most pleased that we lived up to your expectations.

Thank you for sharing your feedback and we look forward to welcoming you back to Quay West in the future.

Warm regards
Kylie Ashwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

I had the pleasure of staying at Quay West for 6 nights at the end of November and can't sing its praises highly enough. Having lost our home, 3 cars, all possessions and 2 treasured pets in the recent bushfires in the Blue Mountains, we needed a break in the City for my 60th birthday. The staff and management were fantastic....from Jeffrey on Concierge duty through to the reception and housekeeping staff and the welcome champagne was a surprise! The location and views were amazing I didn't want to leave! After almost a week of celebration, shopping to replace clothing and some fantastic meals we are now back in the Mountains ready to face the challenges ahead. I would highly recommend Quay West to anyone wanting a luxury stay on Sydney Habour!

Room Tip: Harbour view is the way to go!
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggiebell53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKylie, General Manager at Quay West Suites Sydney, responded to this review, 19 December 2013
Dear Maggiebell53,

Thank you very much for taking the time to write a review of your recent stay with us. It is so lovely to hear your comments about our friendly and helpful staff. They take great pride in consistently offering high standard of personal customer service to our guests. I will pass on your lovely comments to I will pass on your lovely review to Jeffrey on Concierge.


It was also a pleasure to read our comments about our suites and hotel facilities. I am glad you enjoyed your stay with us especially after such a life changing event.


Again, thank you for your feedback and I wish you and your family all the best.

Kind regards,
Kylie Ashwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sydney hotels
The Rocks
Four Seasons Hotel Sydney
Central Business District
Sir Stamford at Circular Quay Hotel Sydney
Show Prices
Show Prices
Show Prices
Central Business District
Sydney Harbour Marriott Hotel at Circular Quay
The Rocks
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney
#26 of 174 in Sydney
4.5 of 5 bubbles 6,088 reviews
Central Business District
InterContinental Sydney
InterContinental Sydney
#24 of 174 in Sydney
4.5 of 5 bubbles 4,143 reviews
Show Prices
Show Prices
Show Prices

Been to Quay West Suites Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quay West Suites Sydney

Property: Quay West Suites Sydney
Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#12 Romantic Hotel in Sydney
#22 Luxury Hotel in Sydney
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Quay West Suites Sydney 5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Booking.com, Hotels.com, Traveltool, S.L.U., ACCOR, Odigeo, Southall Travel, TravelUp, Travelbag and HotelQuickly so you can book your Quay West Suites Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing