The main reason to book a room at the Quay West is the Location. It is situated less than 5 minutes from Circular Quay home to the Sydney Harbor bridge as well as the Sydney Opera House, If you are lucky enough to be in a room with a Harbour view - it is worth every penny spent. The Location is without question 5 star, THe service at the front desk was inviting and competent and engaging. Be sure to take the elevator down and walk across Harrington rather than the steps down to George street. it is a far easier much faster walk. THe front desk shared that 'secret' the second day of our stay, The Breakfast Buffet included with the room is diverse and fresh as any I have experienced throughout my travels. However, the concierge service left much to be desired. They did not seem to know teh city well and were vague with suggestions of things to do beyond the obvious, commercial tourist attractions, They were unable to share any hidden gems or offer many suggestions for dinner. Now - to the rooms: Our suite itself was clean, but very tired, resembling more of a Holiday Inn. Housekeeping was unresponsive to turn down requests and extra towels had to be requested repeatedly. For a good part of the stay only one of three elevators was in operation for the hotel guests. I was told that the suites are each individually owned and updated by owner request - so perhaps other rooms were up to speed. Ours was not. In summary if you are traveling with a family and want a suite this is a perfect spot. If you are expecting the level of accruements offered by a 5 star hotel you will be disappointed.
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- Also Known As:
- Quay West Suites Sydney Hotel Sydney
- Quay West Hotel Sydney
- Quay West Sydney