Everything about this hotels facilities location staff and services was great. I was lucky to get a free upgrade and had a very spacious corner suite room which was as large as many apartments.
Staff were always on hand and ready to assist even though the hotel was quite busy.
My only issue was the ridiculous surcharge on credit cards at checkout of 1.8%. Why hotels have annoying policies like this which only serve to irritate guests is beyond me. How else does a hotel expect customers to settle bills.
This is a 5* property with associated pricing and this ridiculous surcharge which happens at the last point of interaction with the customer is ludicrous.
Radisson - either scrap this charge or include it in your upfront room rates...written as a loyal radisson club Carlson member for many yearsMore