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“Deciding test Lions 2013”

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Sheraton on the Park, Sydney
Ranked #32 of 179 Hotels in Sydney
Certificate of Excellence
Cardiff, United Kingdom
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Deciding test Lions 2013”
Reviewed 29 April 2014

Nice hotel Central location near shopping & the Rocks
Made even better by the win 2-1 to the LIons!
Breakfast was a bit manic & bar staff not very friendly but reception & porters were great
Spa on top floor has great views

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Huw T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Huw T
This was indeed a very busy time of the year in Sydney and indeed at the Sheraton on the Park so I appreciate you taking the time to provide such a wonderful review.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,775 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,042)
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Curzay-sur-Vonne, France
Level 6 Contributor
99 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 April 2014 via mobile

I had Starwood membership card, so I gained many advantages and discount from the Sheraton chain worldwide. The hotel had perfect location, it was absolutely ubiquitous five-star hotel in Sydney.My room was spacious, luxury and convenient with natural and city view. It was definitely fascinating!!!!! I love my bathroom, too although the bathtub was quiet small for me, so I preferred glass wall panel. Other hotel services, for example, food and beverage, restaurant, swimming pool, gym and link@sheraton were also amazing. I love Sheraton, and I'm so proud to be Starwood member.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ggodoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear ggodoa,
I am honoured to read such a wonderful review from a most delightful SPG Member! I greatly appreciate the time you have taken to post your feedback and hope to have the opportunity to welcome you back when your travels return you to our shores.
Warm regards
Bernhard Langer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014

I had booked 3 rooms for my family to stay, they had been travel around Melbourne, Gold Coast and Sydney. they have stay at 4 hotels, all 5 star. Sheraton on the park is the best!!! Excellence service, very organised, consistence service! quick response! beautiful and friendly staff, we were greet by this beautiful front desk staff called Simone Hope, she is friendly, patience, lovely, and the concierge team are very helpful! worth to stay again! Even thought I am a super busy mum with one toddler and a baby, I have to take my time to write this review!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ollyenzo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear Ollyenzo R
Thank you for taking your most valuable time to post such a wonderful review. Im delighted your family had a great stay at the Sheraton on the Park and will be sure to forward your kind words to Simone from our Front Desk Team.
Warm regards
Bernhard Langer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Australia, Australia
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2014

We just stayed at the Sheraton on the Park for 3 nights - what a beautiful hotel, room was very comfortable & bathroom very nice as well as clean. We had club access - the club was really nice, the breakfast was great, we had the pre dinner drinks & canapés in the evening both nights - the range of canapés was outstanding & afternoon tea at the weekends is also pretty special. It is expensive to stay but well worth it for a bit of luxury.
The downside is the in-room dining, mini-bar& valet parking are all very much over-priced - but the way around this is just not to use any of them as there is so much on the doorstep!

Room Tip: Club access is very much worth the extra
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia15_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear Sylvia15_13
Congratulations! And thank you for choosing to stay at the Sheraton on the Park on such a memorable occasion. Im so pleased you enjoyed your time with us and look forward to being of service to you once again (in celebration of your Wedding Anniversaries?)
Warm regards
Bernhard Langer
Hotel Manager
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Level 5 Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 April 2014 via mobile

We visited Sydney for a family event and as it was also our anniversary thought we would stay somewhere nice. The Sheraton is very well-located opposite Hyde Park and close to Pitt Street mall, so perfect for exploring the city on foot. Although it is quite expensive, if you can get a deal (which seem to be available reasonably often on various sites) it is comparable to most luxury city hotels.

We stayed in a city side room, which as noted by other reviewers, does not have a great view. We did, however, have entry to the Sheraton Club included, which meant the beautiful views of the park were easily accessible. It also includes free breakfast. On our first morning, we went to have breakfast in the club room only to be told it was full. We were compensated with an upgrade to full buffet breakfast (as opposed to continental) in Feast Restaurant, which was quite nice (although busier than the club). Both breakfasts were a great inclusion.

We found the rooms to be comfortable and large.

Parking is expensive, so it is worth looking for deals that include this in the room rate. We were also overcharged for an extra day after we checked out. Although this was promptly refunded upon query, it is would have been quite easy for is not to notice as it did not appear on our bill at check out and was charged subsequently. Otherwise, service was good.

Overall, a lovely hotel, well-located and can be ok value if you can get a good deal online.

Stayed March 2014
Helpful?
1 Thank Empyrerose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear Empyrerose
Congratulations on your Wedding Anniversary and thank you for allowing us to be a part of your special occasion. Please note our prices are in line with all other 5 Star hotels in Sydney and our City Side rooms are not classified as “City View”. However the views from the Sheraton Club Lounge are indeed breathtaking with such great benefits to enjoy. Our rooms are also the largest you will find in the CBD so we hope to have the opportunity to welcome you back in the not too distant future.
Warm regards
Bernhard Langer
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2014 via mobile

We stayed at the Sheraton for 3 nights. Very clean rooms with comfortable beds, great customer service - Jackson at reception was particularly nice and very helpful - thank you very much for a great stay, will definitely be back. In room dining was great!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear Catherine7777
Thank you for taking the time to post such a great review of your recent stay at the Sheraton on the Park and for your kind words. Rest assured, I will be sure to forward your review to Jackson from our Front Desk Team!
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level 5 Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 April 2014

Every year we organise a trip to the Sydney Autumn Carnival Racing Carnival with a few couples. Each year we choose a different five star hotel for everyone to stay and this year it was the Sheraton. Everyone agreed the Sheraton was impeccable and the best hotel we have stayed.
We particularly enjoyed the friendly welcoming from concierge on arrival and their help securing taxis throughout our stay. The hotel is very comfortable and we loved the pool area with stunning views of St Mary's Cathedral and harbour. Next time we will return with just the two of us and enjoy the sun deck and the exec club which looked wonderful.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TiffyW_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 30 April 2014
Dear TiffyW_11
What a great time of the year to come to Sydney, and thank you for choosing to stay this time at the Sheraton on the Park. Im delighted to read we met your expectations and look forward to welcoming you back for a quieter and more relaxing stay.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton on the Park, Sydney

Property: Sheraton on the Park, Sydney
Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#32 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Official Description (provided by the hotel):
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton

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